Employment

JOB SUMMARY:

Responsible for the daily shift operations within the department and shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

JOB DUTIES:

1. Supervise slot floor operation during absence of shift supervisor. 
2. Reset minor malfunctions on slot machines.
3. Maintains security and accountability of funds entrusted.
4. Ensures all facilities and equipment are functioning properly within the department.
5. Greets customers and sees that players are properly hosted.
6. Verifies Open/Close and Buys for Change Associates and Slot Booth Cashiers.
7. Authorizes Jackpot/Fill payouts.
8. Participates in the installation/removal of hopper load funds.
9. Ensures proper training of slot personnel.
10. Maintains good customer relations.
11. Always perform duties in a positive and professional manner.
12. Adheres to and enforces policies and procedures.
13. Controls and distributes slot forms when needed.
14. Assembles reports upon Slot Manager’s request.
15. Assigns work schedules for associates.
16. Evaluates performance of slots associates.
17. Must attend all meetings and/or training as directed by management.
18. Performs all duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

• Possesses authority needed to accomplish 1 – 18 above.

SIGNATURE AUTHORITY:

• Jackpot/Fill receipt
• Open/Close report
• Buy Sheet
• Slot Machine keys (door and jackpot reset)
• Machine access card
• Complimentary food and beverage
• Debit/Credit receipt
• Personnel Action Forms
• Confidential Reports
• Authorizes overtime with approval of Slot Manager.

ACCESS TO SENSITIVE AREAS:

• Slot machine interiors
• Slot repair shop
• Change Banks
• Slot drop cabinet with security escort.
• With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. Previous money handling experience preferred.
4. Must have the mathematical skills to be proficient in balancing all banks and departmental documents.
5. 2 to 4 years in the Slot Department as a Assistant Supervisor.
6. Must have strong leadership abilities and a solid background in personnel management.
7. Basic knowledge of slot machine theory and operation required.
8. Must have excellent communication and presentation skills.
9. Good organizational and clerical skills required.
10. Must be able to obtain gaming license.
11. Bi-cultural experience preferred.
12. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to stand and walk for long periods of time.
3. Must be able to lift and carry a minimum of 50 lbs.
4. Continuously monitor slot operations.
5. Must be able to interact successfully with associates and guests
6. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.  I have read this job description, understand it, and am able to perform the essential job functions of the position.  I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

To oversee front of the house operations as they pertain to the training and banquets.  Also fills in as relief supervisor in absence of regular F&B Supervisor.   Attends BEO meetings when scheduled by Food & Beverage Manager.

JOB DUTIES:

1. Provides on an ongoing basis, after initial hire of employee, a continuing training program to include identifying responsible employees to be trained as shift supervisors with additional leadership duties.
2. Read, Understand and adhere to Iowa Gaming Rules & Regulations and the Winnebago Tribal Gaming Rules and Regulations as stated in the S.O.P.’s. 
3. Provide input for meetings to F&B Manager.
4. Develops and updates side work duties and monitors their completion.
5. Possesses direct experience of each position and with the Point of Sale (POS) system. 
6. Coordinates special events as they pertain to the bar/dining room.
7. Develops and maintains a consistent standard of service, including developing a permanent set of guidelines.  
8. Prepares weekly status report to F&B Manager on training.
9. Assists Food & Beverage Manager in seeking out ways to improve guest satisfaction, sales and profits.
10. Responsible for executing special projects (weekly or daily) and duties as decided by the Food & Beverage Manager.
11. Maintain a daily trainer log book.
12. Maintain inventory of linen stock for all banquets/events/meetings.
13. Order linens for all banquets/events/meetings.
14. Oversees dining room staff during all banquets.
15. Works with supervisory staff for scheduling for all banquets/events/meetings.
16. Coordinates and trains all dining room staff during all events and catered affairs.
17. Maintains banquet storage area in an organized fashion.
18. Must attend all training and/or meetings as directed by management.
19. Performs other duties as necessary or assigned by the Food & Beverage Manager. 

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 19 above.

SIGNATURE AUTHORITY:

1. Same authority as the F&B Supervisor, pertaining to all personnel actions, while functioning as the Relief Supervisor.
2. Material Requisitions/Purchase Orders and received banquet linen.

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. Six months to one year related experience or training.
4. Must have excellent communication and presentation skills.
5. Good organizational and clerical skills required.
6. Bi-cultural experience preferred.
7. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must possess a valid driver’s license.
3. Must be able to obtain gaming license.
4. Must be able to lift at least 50 lbs.
5. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.  I have read this job description, understand it, and am able to perform the essential job functions of the position.  I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Under general direction of the IT Manager, assists manager with, installing, monitoring, repairing, and responding to inquiries relating to the operation of the Casino Network System. 

JOB DUTIES:

1. Analyze and report computer network security breaches or attempted breaches.
2. Analyze network data to determine network usage, disk space availability, or server functions.
3. Back up network data.
4. Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
5. Configure security settings or access permissions for groups or individuals.
6. Configure local area network (LAN) routers or related equipment.
7. Create or revise user instructions, procedures, or manuals.
8. Create or update technical documentation for network installations or changes to existing installations.
9. Document help desk requests and resolutions.
10. Document network support activities.
11. Evaluate local area network (LAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
12. Install and configure wireless networking equipment.
13. Install network software, including security or firewall software.
14. Install new hardware of software systems or components, ensuring integration with existing network systems.
15. Install or repair network cables, including fiber optic cables.
16. Maintain logs of network activity.
17. Perform routine maintenance or standard repairs to networking components or equipment.
18. Provide support related to networking or connectivity issues.
19. Run monthly network reports.
20. Train users in procedures related to network applications software or related systems.
21. Troubleshoot network or connectivity problems for users or user groups.
22. Must demonstrate good attendance and initiative and always perform duties in a positive and professional manner.  
23. Must attend all department training/meetings as directed by management.
24. Complete all routine paperwork.
25. Performs all other duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY 

1. • Possesses authority needed to accomplish 1 – 25 above. 

SIGNATURE AUTHORITY: 

• ïNone.

ACCESS TO SENSITIVE AREAS: 

With Security escort in accordance with Internal Controls. 

EDUCATION/EXPERIENCE REQUIREMENTS: 

1. 1.Associate Degree in computer information system required.
2. 2.Bachelor’s Degree in computer information systems and/or MSCE Certification preferred or equivalent experience.
3. 3.2-3 years work experience performing professional computer information systems and networking.

1. 3.Must have excellent communication and presentation skills. 
2. 4.Good organizational skills. 
3. 5.Bi-cultural experience preferred. 
4. 6.Native American preference. 

CONDITION OF EMPLOYMENT 

1. 1.Must have a telephone. 
2. 2.Ability to occasionally lift and/or move up to 25 pounds 
3. 3.Due to the nature of this position, confidentiality is a must. 
4. 4.Must be able to obtain and maintain a gaming license. 
5. 5.Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION 

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor. 

JOB SUMMARY:

The Cook prepares all food in accordance with established standards. Maintains a clean, safe, sanitary working area and environment. Will be trained in Buffet, Café, and Concessions and scheduled based on business demands.

JOB DUTIES:

1. Responsible for accurate servicing of all items for the guest.
2. Ensures that all food production is uniform and consistent.
3. Follows all recipes and standards as established by the Executive Chef.
4. Controls food production to include: proper cooking methods, cooking time and temperature and ensuring sanitation, handling and storage of prepared food and leftovers.
5. Prepares for rush period of work by maintaining par levels of stock.
6. Checks work stations.
7. Enforces quantity and food proportion.
8. Fills special orders when customers request it.
9. Organize the workday.
10. Flexible with break schedules to meet guests’ needs.
11. Solves crisis situations without Lead Cook/Sous Chef.
12. Makes sauces and salads.
13. Successful completion of Servsafe class is preferred.
14. Must attend all meetings and/or training as directed by management.
15. Keeps log of steak count.
16. Performs other job related duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 16 above.

SIGNATURE AUTHORITY:

Goods Delivered

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Knowledge of kitchen sanitation, operation and maintenance of kitchen equipment.
3. Basic knowledge of food preparation techniques.
4. Six months experience with all phases and operations of the kitchen.
5. Must have at least one year experience as a cook.
6. Must be able to obtain gaming license.
7. Bi-cultural experience preferred.
8. Native American preference.

CONDITION OF EMPLOYMENT

1. Must be a able to lift a minimum of 90 lbs.
2. Must be able to stand for long periods of time.
3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Weighs, wraps, and counts all moneys collected from slot machines or table games by performing the following duties.

JOB DUTIES:

1. Computes and records totals of moneys counted.
2. Examines and sorts coins, tokens, and currency.
3. Moves chips, tokens, coin, and currency to storage, cashiers, or safe.
4. Read, understand and adhere to Gaming Compact and Winnebago Tribe Gaming Rules and Regulations.
5. Must attend all meetings and/or training as directed by management.
6. Performs all duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 6 above.

SIGNATURE AUTHORITY:

None

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. Six months to one year related experience or training.
4. Must have excellent communication and presentation skills.
5. Good organizational and clerical skills required.
6. Must be able to obtain gaming license.
7. Bi-cultural experience preferred.
8. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to lift and/or move up to 100 lbs
3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

To provide courteous and efficient table games service to guests in accordance with company standards and shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

JOB DUTIES:

1. To make every effort to ensure absolute guest satisfaction.
2. Maintains security and accountability of funds entrusted by assuring and maintaining proper procedure according to company policy.
3. Maintains performance standards; achieve and maintain 325 hands per hour for BJ; maintain adequately paced roulette game, 40-60 spins per hour.
4. Endeavor to improve personal skills and abilities of an operational nature.
5. Ensures all facilities and equipment are functioning properly within assigned area.
6. Greets customers and see that players are properly hosted.
7. To present self in a neat and professional manner in assigned uniform.
8. Always perform duties in a positive and professional manner.
9. Adheres to and enforces all policies and procedures
10. Performs all policies and procedures.
11. Performs Floor Supervisor duties as assigned (see Floor Supervisor Job description for signature & sensitive area authority)
12. Required attending training classes as assigned by management.
13. Read, understand and adhere to Iowa Gaming Rules and Regulations and Winnebago Tribe Gaming Rules and Regulations.

AUTHORITY AND SUPERVISORY CAPACITY

• Possesses authority needed to accomplish 1 – 13 above.

SIGNATURE AUTHORITY:

• Credit/Fill receipt.

ACCESS TO SENSITIVE AREAS:

• Pit and Poker Room
• With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. Previous money handling experience preferred
4. Must have excellent communications and presentation skills.
5. Must have excellent mathematical skills.
6. Must also complete the dealer training and/or on site audition.
7. Six months to one year related experience or training.
8. Must have excellent communication and presentation skills.
9. Good organizational and clerical skills required.
10. Must be able to obtain gaming license.
11. Bi-cultural experience preferred.
12. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to lift up to 50 lbs
3. The employee must be able to engage in repetitive hand and arm motion.
4. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY

Installs, diagnoses, trouble-shoots, repairs, maintains and performs preventive maintenance and routine upkeep on complex mechanical, electrical and distribution systems through out the casino and related equipment, involving work of a varied nature with minimum supervision.

JOB DUTIES

• Provides direction, instructions, oversees, coordinates, trains, supervises work of department staff members and outside contractors in methods needed to complete an HVAC related task or assignment.
• Trains shift associates to trouble-shoot and repair minor electrical functions as necessary.
• Assists in the supervisory duties such as interviewing, work scheduling and planning, budgeting, conducting shift meetings, maintaining records, performance appraisals, discipline, addressing complaints, worker safety and resolving problems.
• Installs and rearranges complex equipment, diagnosis of complex equipment failure, and dismantle, repair and reassemble complex equipment.
• Perform tasks in the mechanical skill area such as electrical, fabrication, welding and pipefitting, and occasionally perform tasks in other trades as needed.
• Operates and maintains specialized machinery, equipment and tools utilized in electrical repair.
• Works from drawings, verbal instructions or sketches from equipment schematics.
• Demonstrate willingness to improve department operations, passes on information to following shifts, and makes recommendations for equipment replacement/upgrade.
• Prepares and plans for purchase requisitions, contract services, and bids/pricing on materials, equipment and supplies.
• Demonstrate strong leadership abilities, good common sense, good attendance and initiative, and always perform duties in a positive and professional manner.
• Demonstrate ability to complete assignments personally, as well as delegate and follow through on assignments to staff.
• Must adhere to and enforce all policies and procedures of the casino and department.
• Must attend all company and department training/meetings as directed.
• Know the locations of all shop equipment, materials and supply inventory and complete all paperwork that relates to maintenance operational procedures.
• Must be knowledgeable of and adhere to, train and enforce proper safety methods for equipment/tool operation, chemical use and lifting techniques
• Assists other personnel as may be required for the purpose of supporting them in the completion of their work – Perform other job related duties as assigned.

EDUCATION/EXPERIENCE

• High school or GED required.
• Must be a Certified Electrician and maintain certification, as well as knowledgeable in electrical tools and procedures.
• At least 5 years work experience in electrical field required.
• Additional experience/training in electrical field preferred.
• Previous supervisory experience preferred.
• Basic computer skills required.
• Must possess the ability to negotiate with vendors when purchasing equipment/supplies

PHYSICAL REQUIREMENTS

• Must be in good physical condition.
• Required to use hands and fingers to handle or feel objects, tools, or controls; and reach with hands and arms.
• Must be able to stand/walk/bend for up to eight hours; and frequently required to stoop, kneel, crouch, and crawl.
• Must be able to manually lift and/or move up to 50 lbs. intermittently. Heavier parts are lifted using other methods.
• Must be able to work and climb on ladders, scaffolds, man-lifts up to 40 feet.
• Must be able to work under extreme weather variations and conditions and be exposed to temperature variations and wet and/or humid work conditions.

CONDITIONS OF EMPLOYMENT

• Must be able to obtain Class III gaming license
• Must satisfactorily complete 90-day probationary period
• Must possess a sensitivity to Indian culture
• Must be able to interact successfully with associates and guests
• Must be able to work independently with minimal direct supervision
• Must have a telephone
• Must maintain valid driver’s license and be insurable.
• Must be available on-call for emergency electrical situations
• Must be able to be flexible and or coordinate regular scheduled days off, vacations and different start times with approaching weather conditions, training and scheduled electrical work.
• Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

ON THE JOB TRAINING

• Must complete casino orientation
• Must complete department orientation
• Must complete all training deemed necessary or mandatory by management
• Must be willing to improve professional skills through additional training and development

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand walk. The employee is occasionally required to reach with hands and arms, climb or balance, stop, kneel, crouch, or crawl, small. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Develops a loyal player base by personalizing the guests experience, ensuring guest satisfaction and creating repeat visits.

JOB DUTIES:

1. Enrolls new members in the Club Winn Player’s Club and explains the membership benefits.
2. Assists Marketing with scheduling/holding VIP events.
3. Develops a strong rapport with guests and ensures their time at WinnaVegas is a very positive experience. .
4. Issues comps to guests by analyzing their rate of play to determine appropriate amounts for each comp. (i.e. dinner, show tickets, hotel rooms, etc.)
5. Takes care of the guests gaming needs as much as possible, driving repeat business.
6. Meets and exceeds quarterly sales goals as established by management.
7. Attends off property events, as directed by management, to develop player base and build guest loyalty.
8. Aides in the development of programs/promotions to increase player’s worth/rewards.
9. Assists in the development of special events and marketing programs to attract players and increase revenue.
10. Utilizes various forms of communication, such as phone, email, and U.S. mail to active and inactive guests to increase brand loyalty and trip frequency.
11. Read, understand, and adhere to the Winnebago Gaming Compact and Winnebago Tribe Gaming Code and Personnel Policies and Procedures.
12. Must attend meetings and/or training as directed by management.
13. Perform all other job related duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

• Possesses authority needed to accomplish 1 – 13 above.

SIGNATURE AUTHORITY:

• All outgoing mail items with name and title for guests
• Jackpot/Fill receipt
• Complimentary food, beverage, hotel/motel and special events

ACCESS TO SENSITIVE AREAS:

• With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. 1 – 2 years host, hospitality, or marketing experience preferred.
2. High school diploma required. College degree in Business Administration or Marketing related field preferred.
3. Must have excellent communication and presentation skills.
4. The ability to analyze numbers to determine gaming levels of guests.
5. Must be able to obtain gaming license.
6. Bi-cultural experience preferred.
7. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must possess a valid driver’s license.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY

Directs and oversees all aspects of Maintenance operations to ensure efficient mechanical functions and attractive upkeep of the casino facilities and grounds.  Prepares and monitors department operational budgets, as well as goals and objectives, and achieves established quality assurance and performance guidelines.  Directs and oversees all aspects of Maintenance contracted services to ensure satisfactory project completion.  

JOB DUTIES

1. Maintains and updates property floor plans, layouts, blueprints, drawings, etc.
2. Adheres to regulations for maintaining and improving safety, air, sewer and water quality
3. Develops and implements procedures for inventory control on all equipment and supplies 
4. Solicits bids and negotiates pricing for supplies, equipment, contracts, and prepares purchase orders according to established procedures
5. Establishes rules and procedures to ensure the proper maintenance of casino property, equipment and fixtures
6. Investigates and makes recommendations concerning new or improved equipment, products, departmental work practices, and personnel training needs 
7. Ensures proper work practices in performance and safety with hazardous chemicals and equipment
8. Ensures proper training of maintenance personnel
9. Ensures all facilities and equipment are well maintained and functioning properly
10. Recommends manpower requirements and forecasting for operations budgeting
11. Recommends changes for personnel including: hiring, release, promotion, demotion and wage adjustment
12. Takes control of emergency maintenance situations and solves problems using good judgment and common sense
13. Adheres to and enforces all policies and procedures as established
14. Always performs duties in a positive and professional manner, and maintains good customer/vendor relations and associate/management relations
15. Must keep informed of all casino activities and promotions, and coordinate related functions of maintenance personnel
16. Must be able to effectively delegate responsibility, and evaluate performance of associates in a timely manner
17. Required to attend meetings and training held with casino management staff
18. Must read, understand and adhere to the State Compact, Tribal Gaming Code, Minimum Internal Control Standards, Standard Operating Procedures, Personnel Policies and Procedures, and Department Rules
19. Assists other personnel as may be required for the purpose of supporting them in the completion of their work – Perform other job related duties as assigned.

SIGNATORY ABILITY

• Purchase Orders
• Leave Requests
• Punch Reports
• Authorizes Overtime
• Personnel Action Forms
• Confidential Reports

ACCESS TO SENSITIVE AREAS

• With security escort in accordance with internal controls

PHYSICAL REQUIREMENTS

• Continuously monitor Maintenance operations on all shifts
• Must be in good physical condition 
• Must be able to climb ladders, crawl in to small spaces, lift and work over head as required.
• Must be able to work outdoors in all types of weather.

CONDITIONS OF EMPLOYMENT

• Must be able to obtain a Class III gaming license
• Satisfactorily complete 90-day probationary period
• Must maintain a valid driver’s license and be insurable
• Complete all other training as directed by management
• Must be available on-call for emergency situations
• Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

EDUCATION / EXPERIENCE

1. High school diploma or GED required
2. Trade school certification or degree relating to the building trades desirable
3. At least 5 years work experience in building maintenance field required
4. Three to five years supervisory experience at a minimum required
5. Knowledge of tools and procedures in HVAC, Carpentry, Plumbing and Electrical
6. Must have strong leadership abilities and a solid background in personnel management, including ability to follow established policies and to be fair and consistent with accountability of department personnel 
7. Must possess the ability to negotiate with vendors when purchasing equipment/supplies
8. Previous management experience preferred
9. Must possess excellent mathematical skills
10. Comprehensive computer skills required

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.  I have read this job description, understand it, and am able to perform the essential job functions of the position.  I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY: 

Assist the casino with daily operations. Responsible for providing outstanding guest service to WCR internal/external guests.   Responsible for various work throughout the different departments. Occasionally performs a variety of guest service functions, while exchanging currency for coin, check cashing, and verification, cashing in chips, making players club cards and redeeming club benefits.

JOB DUTIES:    

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

1. Work in various department as needed.
2. Create a courteous, friendly, and professional work environment.
3. Ensure compliance with safety and sanitation standards.
4. Assist guest with all questions and reasonable requests.
5. Ensure a high level of customer service is maintained at all times.
6. May handle cash and perform cash handling duties/able to reconcile a till after each shift.
7. Must attend all meetings and/or trainings as directed by management.
8. Read, understand and adhere to Winnebago Gaming Compact and Winnebago Tribal Gaming Code and Rules and Regulations.
9. Always performs duties in a positive and professional manner.
10. Perform other duties as assigned.

EDUCATION/EXPERIENCE REQUIREMENTS

Minimum Qualifications:

• Must be a key employee in good standing.
• Must have a high school diploma or G.E.D.
• No theft or stealing convictions.
• Must be able to obtain a Key license with WGC
• Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, as well as obtain and maintain a gaming license.

Work Environment:

• Work is generally performed in the Casino area with exposure to heat, cold, exposure to secondhand smoke and a high noise level. 
• Extended hours and irregular shifts may be required along with Holidays and/or weekends.

AUTHORITY AND SUPERVISORY CAPACITY  

Possesses authority needed to accomplish above.

SIGNATURE AUTHORITY

• None

CONDITION OF EMPLOYMENT

1. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.
2. Must occasionally lift and/or move up to 50 pounds.
3. Must have a telephone.
4. Must be able to stand and walk for long periods of time.
5. Must be able to interact successfully with associates and guests.

ACCESS TO SENSITIVE AREAS

• With Security escort in accordance with Internal Controls.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand for long periods of time; use hand to finger, handle, or feel; and talk or hear. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRITION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.  I have read this job description, understand it, and am able to perform the essential job functions of the position.  I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Responsible for maintaining good customer service concerning operation of machines within the established standards of the department and shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

JOB DUTIES:

1. Reset minor malfunctions on slot machines.
2. Maintains security and accountability of funds entrusted.
3. Ensures all facilities and equipment are functioning properly within the department.
4. Greets customers and sees that players are properly hosted.
5. Verifies Open/Close and Buys for all Banks.
6. Maintains good customer relations.
7. Always perform duties in a positive and professional manner.
8. Must adhere to policies and procedures.
9. Performs designated fill duties as assigned.
10. Effects change transactions with customers.
11. Must attend all meetings and/or training as directed by management.
12. Performs all duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

• Possesses authority needed to accomplish 1 – 12 above.

SIGNATURE AUTHORITY:

• Jackpot/Fill receipt
• Open/Close report
• Debit/Credit receipt
• Buy Sheet
• Slot Machine keys (door and jackpot reset)
• Machine access card
• Slots drop cabinet key with security escort when performing designated floor duties
• Forms W-2G, 5754 (multiple winners), & 8362 (Currency Transaction Report) When performing Designated Floor

ACCESS TO SENSITIVE AREAS:

• Slot machine interiors
• Slot repair shop
• Change Banks
• When performing duties as Designated Floor access to fill side of drop
• With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. Previous money handling experience preferred.
4. Must have the mathematical skills to be proficient in balancing all banks and departmental documents.
5. Basic knowledge of slot machine theory and operation required.
5. Must have excellent communication and presentation skills.
6. Good organizational and clerical skills required.
7. Must be able to obtain gaming license.
8. Bi-cultural experience preferred.
9. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to stand and walk for long periods of time.
3. Must be able to lift and carry a minimum of 50 lbs.
4. Must be able to interact successfully with associates and guests
5. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

To assist in all operations as they pertain to the Restaurant & Bar, with special emphasis on guest service.

JOB DUTIES: 

1. To assist with interviewing, training, developing, counseling and conducting performance 

  evaluations for all Restaurant, Bar and Snack Bar staff..

2.  To assist with providing an on-going training and development-training program.

3. To assist with or prepare weekly service staff schedule.

4. To assign front of the house sidework duties and to monitor their completion.

5. To be aware of and coordinate special events as they pertain to the restaurant & bar.

6. To recommend disciplinary action for front of the house staff.

7. To hold pre-shift meetings with employees to inform them of changes, events or updates.

8.    To have responsibility for all daily checkups of overall cleanliness, appearance, function and maintenance of restaurant & bar equipment and furniture, including reporting any problems to the Food & Beverage Manager.

9. To perform daily inspections of staff to maintain uniform standards.

10. To interface with customers, elicit feedback and resolve guest conflicts, to include but not limited to alcohol cut off procedures as trained in TIPS ® training.

11. To prepare for the following shift in order to ensure success.

12. To develop and maintain a consistent standard of service, including developing a permanent set of guidelines.

13. To assist Food & Beverage Manager in seeking out ways to improve guest satisfaction, sales and profits.

1. To control and be responsible for labor cost controls for each shift, including employee performance and overtime control.
2. To be knowledgeable and enforce all Iowa liquor laws to include TIPs certification.
3. Read, understand and adhere to Iowa Gaming Rules & Regulations and Winnebago Tribe Gaming Rules & Regulations.
4. Knowledgeable of the mixology standards of the industry.
5. To assist and / or complete end of the month inventories correctly and in a timely manner.
6. Must attend all training and/or meetings as directed by management.
7. To perform other duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 20 above.

SIGNATURE AUTHORITY:

• Material Requisitions/Purchase Orders
• Personnel Action Forms
• Employee Disciplinary Action Forms

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. Six months to one year related experience or training.
4. Must have excellent communication and presentation skills.
5. Good organizational and clerical skills required.
6. Must be able to obtain gaming license.
7. Bi-cultural experience preferred.
8. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must possess a valid driver’s license.
3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.  I have read this job description, understand it, and am able to perform the essential job functions of the position.  I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Responsible for providing outstanding guest service to WinnaVegas guests. Performs a variety of guest service functions, while exchanging currency for coin, check cashing, and verification, cashing in chips, making players club cards and redeeming club benefits.

JOB DUTIES:

1. Proficient with all aspects of Casino Trac system.
2. Enrolls guest in Club Winn membership, assist guest on using Club Winn cards.
3. Retrieve and look up pertinent player information in the database.
4. Proficient with ability to make change, cashes checks, cashes in coin for customers and employees in a confidential manner.
5. Records amount received and prepares reports of transaction.]
6. Verifies paperwork and dispenses monies for jackpot/fills.
7. Balances and account for all cash, chips, token and checks, recording all information on the appropriate forms.
8. Must learn and become proficient with all banks ranging from cashier window to master bank.
9. Able to reconcile a till after each shift.
10. Ensures that all “Players Club Situation Forms”, and “Players Club Guest Complaints Forms” are taken and filled out completely by attendant, and turned over to the Shift Supervisor immediately. It will be the responsibility of the supervisor/manager to process A.S.A.P.
11. Issues tills for Casino departments, as needed.
12. Maintains awareness and knowledge of all Casino activities, events, promotions, and services offered to WinnaVegas guests.
13. Read, understand and adhere to Gaming Compact and Winnebago Tribe Code, Rules and Regulations, Internal Controls, Standard Operating Procedures, Departmental Rules.
14. Must attend all meetings and/or training as directed by management.
15. Reports directly to Supervisor, Lead Supervisor, Manager
16. Perform all other job duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 16 above.

SIGNATURE AUTHORITY:

None

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. Six months to one years related experience or training.
4. Must have excellent communication and presentation skills.
5. Good organizational and clerical skills required.
6. Must be able to obtain gaming license.
7. Bi-cultural experience preferred.
8. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to lift up to 50 lbs
3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Performs cash handling duties, greeting and seating of guests, with emphasis on guest service.

JOB DUTIES:

1. Immediately greet guests upon arrival, welcome and invite guests back upon departure.
2. Maintain seating chart with knowledge of all table numbers and the server who is working each station.
3. Manage dining room to see that all tables, chairs and carpets are properly maintained throughout the shift.
4. Seat guests in an organized, rotational manner.
5. To work as a team player with all other co-workers..
6. Informs management of maintenance problems and guest complaints.
7. Will let servers know when they are seated and to communicate any special request or needs of their guests, i.e. special occasions.
8. Thorough knowledge of menu items, buffet, entire establishment, tables, sections, service staff, daily specials and promotions.
9. Keep menus clean and stocked.
10. Must attend all meetings and/or training as directed by management.
11. Knowledge of all Casino and/or restaurant locations.
12. Accurately compute all guest check totals and proved correct change.
13. Accurately complete cash handling functions.
14. Working knowledge of the Point of Sales system.
15. Cashiers on the employee line, when scheduled/assigned.
16. To perform other duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 16 above.

SIGNATURE AUTHORITY:

None

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. Six months to one year related experience or training.
4. Must have excellent communication and presentation skills.
5. Good organizational and clerical skills required.
6. Must be able to obtain gaming license.
7. Bi-cultural experience preferred.
8. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to lift 25 lbs routinely.
3. Must be able to stand and walk for long periods of time.
4. Must be able to push a cart weighing 50 lbs occasionally.
5. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Responsible for providing outstanding guest service to WinnaVegas customers. Performs a variety of guest services functions including duties related to telephone, internet, key control, ensuring high-quality guest relations.

JOB DUTIES:

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

1. Greets, registers, and assigns rooms to guests.
2. Issues room keys to guests.
3. Responsible for proper key control and other security measures.
4. Answers telephone professionally.
5. Transmits and receives telephone messages and sets up guests’ wake-up calls.
6. Date stamps, sorts, and racks incoming mail and messages.
7. Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
8. Keep records of room availability and guests’ accounts. Operates the front office computer system. Makes photocopies, if needed.
9. Computes bill, collects payment, and makes change for guests.
10. Makes and confirms reservations.
11. Posts charges such as room, food, liquor, or telephone, to guest folio.
12. Checks out guests and inquiries about their stay.
13. Promotes and supports WinnaVegas Casino/Resort initiatives.
14. Actively builds awareness of the Casino/Resort to guests.
15. Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with Company policy. Makes Hotel Manager aware of any guest complaints.
16. Maintains the highest levels of quality assurance ratings, including guest comment cards, accounting audit, and inspection scores.
17. Confers and cooperates with other departments as needed to ensure coordination of activities.
18. Works toward a 90% walk-in conversion rate goal.
19. Ensures compliance of all company policies and procedures.
20. Adheres to all safety procedures and informs management of any unsafe conditions.
21. Attends meetings and training as requested.
22. Read, understand and adhere to the Winnebago Gaming Compact and Winnebago Tribal Gaming Code, Rules and Regulations
23. Perform all other job related duties as assigned.

EDUCATION/EXPERIENCE REQUIREMENTS

Minimum Qualifications:
Must have a high school diploma or G.E.D. Two years customer service experience required with hotel front desk experience preferred. Must have general knowledge of computers as well as excellent interpersonal and communications skills.

No theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, as well as obtain and maintain a gaming license.

Physical Demands:
While performing the duties of this job, the employee regularly is required to stand for extended periods of time; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

Work Environment:
Work is generally performed in the Resort hotel(s) area with exposure to heat, cold, and Casino setting with exposure to secondhand smoke and a high noise level. Evening, graveyard, holiday and/or weekend work are required. Extended hours and irregular shifts may be required.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1-23 above.

SIGNATURE AUTHORITY

None

CONDITION OF EMPLOYMENT
1. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

ACCESS TO SENSITIVE AREAS

With Security escort in accordance with Internal Controls.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hand to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Responsible for maintaining clean and sanitary facilities.

JOB DUTIES:

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

1. To clean hotel rooms quickly, neatly, and efficiently.
2. Ensure guest room corridors are clean.
3. Maintain a neat and clean cart, equipment, storage rooms, and supplies.
4. Label and submit all lost and found items to the housekeeping supervisor.
5. Create a courteous, friendly, and professional work environment.
6. Ensure compliance with safety and sanitation standards.
7. Execute a deep cleaning program.
8. Approach all encounters with guests and employees in a friendly, service-oriented manner.
9. Ensure that all guest rooms, public areas, and back of the house work areas meet the established standards of cleanliness.
10. Attends meetings and training as requested.
11. Read, understand and adhere to Winnebago Gaming Compact and Winnebago Tribal Gaming Code and Rules and Regulations.
12. Perform other duties as assigned.

EDUCATION/EXPERIENCE REQUIREMENTS

Minimum Qualifications:
Must have a high school diploma or G.E.D. One year housekeeping experience preferred. Must have general knowledge of computers.

No theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, as well as obtain and maintain a gaming license.

Physical Demands:
While performing the duties of this job, the employee regularly is required to stand for extended periods of time; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

Work Environment:
Work is generally performed in the Resort hotel(s) area with exposure to heat, cold, and Casino setting with exposure to secondhand smoke and a high noise level. Evening, graveyard, holiday and/or weekend work are required. Extended hours and irregular shifts may be required.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1-12 above.

SIGNATURE AUTHORITY

None

CONDITION OF EMPLOYMENT

1. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

ACCESS TO SENSITIVE AREAS

With Security escort in accordance with Internal Controls.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hand to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Supervises and coordinates cleaning tasks in all areas of the casino for a particular shift. Reports directly to the Housekeeping Manager.
All the Housekeeping Supervisors are working supervisors.

JOB DUTIES:

1. Performs supervisory duties such as interviewing applicants, maintaining personnel records, performance appraisals, discipline, addressing complaints and resolving problems on shift.
2. Responsible for organizing shift assignments and work schedules, adequate staffing, conducting shift meetings, training, and work procedures.
3. Responsible for overseeing and assisting in the general cleaning of the casino and ensures quality of work of assigned shift according to department standards.
4. Responsible for training and enforcing proper methods of cleaning and safety procedures.
5. Responsible for enforcing all policies and procedures as established.
6. Must keep informed of all casino activities and promotions, must possess good public relations skills, and be courteous and helpful to guests and associates at all times.
7. Must exhibit good leadership skills, and always perform duties in a positive and professional manner.
8. Must read, understand, and adhere to Standard Operating Procedures, Personnel Policies and Procedures, and Department Rules.
9. Must attend all meetings and/or training as directed by management.
10. Perform other job related duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY:

1. Possesses the authority needed to accomplish 1-10 above.

ACCESS TO SENSITIVE AREAS:

1. With Security escort in accordance with Internal Controls.

SIGNATURE AUTHORITY:

1. Leave slips
2. Personnel Action Forms
3. Employee Disciplinary Action Notices

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. Six months to one year related experience or training.
4. Must have excellent communication and presentation skills.
5. Good organizational and clerical skills required.
6. Must be able to obtain gaming license.
7. Bi-cultural experience preferred.
8. Native American preference.
9. Ability to read and comprehend simple instruction and correspondence.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to lift, push or pull up to 50 pounds, frequently above waist height.
3. Must be in good physical condition.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Responsible for cleaning towels, linens, and bedding.

JOB DUTIES:

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

1. Wash, dry, and fold towels, linens, and bedding.
2. Understand laundry room operations such as washers, dryers, folding, and chemicals.
3. Clean and maintain laundry room areas while keeping up with standards set by the Supervisor and Manager.
4. Assist housekeepers when needed.
5. Ensure a high level of customer service is maintained at all times.
6. Assist guests with all questions and reasonable requests.
7. Read, understand and adhere to the Winnebago Gaming Compact and Winnebago Tribal Gaming Code, Rules and Regulations
8. Perform all other job related duties as assigned.

EDUCATION/EXPERIENCE REQUIREMENTS

Minimum Qualifications:
Must have a high school diploma or G.E.D. Prior hotel laundry experience preferred.
No theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, as well as obtain and maintain a gaming license.

Physical Demands:
While performing the duties of this job, the employee regularly is required to stand for extended periods of time; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

Work Environment:
Work is generally performed in the Resort hotel(s) area with exposure to heat, cold, and Casino setting with exposure to secondhand smoke and a high noise level. Evening, graveyard, holiday and/or weekend work are required. Extended hours and irregular shifts may be required.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1-23 above.

SIGNATURE AUTHORITY

None

CONDITION OF EMPLOYMENT

1. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

ACCESS TO SENSITIVE AREAS

With Security escort in accordance with Internal Controls.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hand to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Will install and maintain closed circuit television equipment, including but not limited to: video cameras, VCR’s and multiplexers. Will keep an accurate log of all activities during shift. Reports directly to the Surveillance/Security Manager.

JOB DUTIES:

1. Supervises the Assistant Technician.
2. Insures all CCTV systems and backup systems are working properly
3. Installs CCTV equipment according to the latest revisions of the “National Electrical Codes” the “National Television Standards Committee” and “National Manufactures Association”.
4. Knows and comprehends the proper use of VOM, 20 MHz dual trace oscilloscope, video test monitor, low distortion audio frequency generator and video multi-burst signal generator.
5. Familiar with CCTV applications regarding gaming and physical security
6. Insures daily maintenance to insure no loss to video.
7. Must attend meetings and/or training as directed by management.
8. Performs all duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 8 above.

SIGNATURE AUTHORITY:

None

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. AA degree in electronics from an accredited institution or 2 years on the job training in electronics.
3. Comprehensive computer skills.
4. Must have excellent communication and presentation skills.
5. Must be able to function under stressful conditions.
6. Good organizational and clerical skills required.
7. Must be able to obtain gaming license.
8. Bi-cultural experience preferred.
9. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to lift 75lbs.
3. Will be required to use ladder up to 25 feet in height
4. Must be able to work in small areas
5. Must be able to work well in awkward positions
6. Willing to be on call and willing to work occasional overtime
7. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Responsible for the development, production and auditing of all computerized and manual reports that pertain to the marketing effort.

JOB DUTIES:

1. Accountable for tracking the progress of all sales and marketing programs as documented in the Marketing Plan. This includes reviewing, analyzing and documenting the success or failure of each marketing effort, including promotions, players clubs, bus programs, entertainment sales and direct mail.
2. Responsible for researching, documenting and summarizing the market share of WinnaVegas Casino as compared to its competitors. Information will be compiled into report/visual form and issued to the Marketing Manager monthly, for executive distribution.
3. Provide the Marketing Manager with weekly, monthly and annual slot, table game and players club revenue in report and visual form.
4. Accountable for the management of all marketing databases, including both consumer and players club programs.
5. Accountable for communicating with all department managers the process of handling each mail piece and ensures that the Aristocrat system is prepared to track each coupon/offer redeemed.
6. Responsible for all data entry procedures, ensuring that all information is accurate and instrumental to the casino.
7. Manages all areas of direct mail, ensuring that drop dates are targeted and response rates are evaluated and presented in report form within 14 days of offer expiration.
8. Assists in the planning and implementation of all new and existing sales and marketing programs.
9. Assist with developing advertising campaign.
10. Read, understand and adhere to Winnebago Gaming Compact and Winnebago Tribe Gaming Code and Personnel Rules and Regulations.
11. Must attend all meetings and/or training as directed by management.
12. Perform all other job related duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 12 above.

SIGNATURE AUTHORITY:

None

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. College degree preferred.
3. Comprehensive computer skills, i.e., date base maintenance, data base reporting, etc.
4. Extensive statistical and math skills required.
5. Must be able to graph information.
6. Must have excellent communication and presentation skills.
7. Leadership skills and abilities.
8. Must be able to obtain gaming license.
9. Bi-cultural experience preferred.
10. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must possess a valid driver’s license.
3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Performs essential cleaning functions and properly maintains all areas of the casino and grounds in an attractive and orderly manner.

JOB DUTIES:

1. Performs routine cleaning duties such as sweeping, vacuuming, dusting, mopping, washing windows/walls/brass/waste receptacles, trash collection, sidewalk snow removal/de-icer, etc.
2. Responsible for properly sanitizing and cleaning restrooms, and regularly stocking with supplies.
3. Must adhere to proper methods for cleaning and safety procedures; which includes chemical use, blood borne pathogens, and lifting/moving heavy objects/furniture.
4. Always perform duties in a positive and professional manner, and be friendly and courteous to guests and associates.
5. Must adhere to all policies and procedures of the casino and department.
6. Perform duties of the shampoo crew and/or scrub crew as needed.
7. Must attend all meetings and/or training as directed by management.
8. Perform other duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 8 above.

SIGNATURE AUTHORITY:

None

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive customer service skills.
3. Must have excellent communication and presentation skills.
4. Good organizational required.
5. Must be able to obtain gaming license.
6. Bi-cultural experience preferred.
7. Native American preference.
8. Ability to read and comprehend simple instruction and correspondence.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to lift, push or pull up to 50 pounds, frequently above waist height.
3. Must be in good physical condition.
4. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Learns the daily shift operations within the department and shall operate such in accordance with the Gaming Code adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

Shadows the Security Supervisor as they oversee, train, and directs work of shift personnel to ensure efficient security operations, and the facilities and property are a safe, secure and orderly environment for guests and associates.

JOB DUTIES:

1. Assists in performing supervisory duties such as interviewing new applicants, maintaining personnel records, performance appraisals, discipline, addressing complaints, and resolving problems during the shift.
2. Responsible for organizing shift assignments and work schedules, adequate staffing, conducting shift meetings, training, work procedures, and worker and customer safety.
3. Responsible for enforcing all policies and procedures as established, reporting all violations of casino policy to respective departments, and maintaining and routing reports for all casino incidents on appropriate form.
4. Respond to emergencies on casino property according to established procedures, watch for and report all safety hazards, and coordinate with tribal/local law enforcement officers as required.
5. Must keep informed of all Casino activities and promotions, must possess good public relations skills, and be courteous and helpful to guests and associates at all times
6. Must read, understand, and adhere to State Compact, Tribal Gaming Code, Minimum Internal Control Standards, Standard Operating Procedures, Personnel Policies and Procedures, and Department Rules and Procedures
7. Abide by all rules and regulations set by the Winnebago Police Department and Bureau of Indian Affairs Law Enforcement.
8. Must attend all meetings and/or training as directed by management.
9. Performs other job related duties as assigned

AUTHORITY AND SUPERVISORY CAPACITY

• Possesses authority needed to accomplish 1 – 9 above.

DISCIPLINARY INFLUENCE

• Recommendations for disciplinary action

SIGNATURE AUTHORITY:

• Fill and credit sheets
• Reports

ACCESS TO SENSITIVE AREAS:

• All casino areas in accordance with internal controls

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. Two years Security experience preferred.
4. Must attend the Police Academy when assigned to go and successfully complete/graduate from the Police Academy.  Upon completion and return to the Casino, would be eligible for Security Supervisor position.
5. Use of two-way radio.
6. Must have excellent communication and presentation skills.
7. Good organizational and clerical skills required.
8. Must be able to obtain gaming license.
9. Satisfactorily complete 40-hour security orientation.
10. Satisfactorily complete 20-hour security supervisor orientation.
11. Must complete and maintain TiPS certification.
12. Must complete and maintain First Aid and CPR certification.
13. Must complete and maintain AED certification.
14. Must complete and maintain Fire Extinguisher training.
15. Law Enforcement certification required.
16. Bi-cultural experience preferred.
17. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must possess and maintain a valid driver’s license.
3. Must be insurable by casino insurance company.
4. Must be able to stand / walk for up to eight hours per shift.
5. Must be able to lift at least 50 lbs.
6. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.  I have read this job description, understand it, and am able to perform the essential job functions of the position.  I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Performs essential security functions to ensure the facilities and property are a safe, secure and orderly environment for guests and shall operate such in accordance with the Gaming Code adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

JOB DUTIES:

1. Performs regular casino duties according to established procedures, patrols and secures all areas of casino property, and maintains proper post assignments according to daily rotation schedule
2. Completes reports for all casino incidents on appropriate form and routes to supervisor
3. Responds to emergencies on casino property according to established procedures, watch for and report all safety hazards, and cooperate with tribal/local law enforcement officers as required
4. Must keep informed of all casino activities and promotions, must possess good public relations skills, and be courteous and helpful to guests and associates at all times
5. Must read, understand, and adhere to all casino and department policies and procedures.
6. Must complete and maintain TIPS certification
7. Must complete and maintain First Aid and CPR certification
8. Must complete and maintain Fire Extinguisher training
9. Must attend all meetings and/or training as directed by management.
10. Performs other job related duties as assigned

AUTHORITY AND SUPERVISORY CAPACITY

• Possesses authority needed to accomplish 1 – 10 above.

SIGNATURE AUTHORITY:

• Fill and credit sheets
• Reports

ACCESS TO SENSITIVE AREAS:

• All casino areas in accordance with internal control

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills
3. Security experience preferred
4. Must have excellent communication and presentation skills.
5. Good organizational and clerical skills required.
6. Must be able to obtain gaming license.
7. Satisfactorily complete 40-hour security orientation 8. Bi-cultural experience preferred.
9. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must possess and maintain a valid driver’s license preferred. If unable to possess or obtain the officer will not be allowed to operate company vehicles.
3. Must be insurable by casino insurance company.
4. Must be able to stand / walk for up to eight hours per shift
5. Must be able to lift at least 50 lbs.
6. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Responsible for the daily shift operations within the department and shall operate such in accordance with the Gaming Code adopted by the Winnebago Gaming Commission and the  Winnebago Tribal Council. Oversees, trains and directs work of shift personnel to ensure efficient security operations, and the facilities and property are a safe, secure and orderly environment for guests and associates.

JOB DUTIES:

1. Performs supervisory duties such as interviewing new applicants, maintaining personnel records, performance appraisals, discipline, addressing complaints and resolving problems on shift.
2. Responsible for organizing shift assignments and work schedules, adequate staffing, conducting shift meetings, training, work procedures, and worker and customer safety.
3. Responsible for enforcing all policies and procedures as established, reporting all violations of casino policy to respective departments, and maintaining and routing reports for all casino incidents on appropriate forms.
4. Respond to emergencies on casino property according to established procedures, watch for and report all safety hazards, and coordinate with tribal/local law enforcement officers as required.
5. Must keep informed of all casino activities and promotions, must possess good public relations skills, and be courteous and helpful to guests and associates at all times.
6. Must read, understand, and adhere to State Compact, Tribal Gaming Code, Minimum Internal Control Standards, Standard Operating Procedures, Personnel Policies and Procedures, and Department Rules and Procedures.
7. Must complete and maintain TIPS certification.
8. Must attend all meetings and/or training as directed by management.
9. Performs other job related duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

• Possesses authority needed to accomplish 1 – 10 above.

DISCIPLINARY INFLUENCE

• Verbal Warnings
• Written Warnings
• Suspensions
• Recommendations for transfers or terminations

.

SIGNATURE AUTHORITY:

• Payouts from casino cage for lost and found to be returned to owner/finder
• Sensitive keys from casino cage
• Fill and credit sheets
• Approve and distribute all reports on shift
• Approve time sheets and overtime for shift
• Leave requests and personnel actions
• Complimentary food and beverage

ACCESS TO SENSITIVE AREAS:

• May enter surveillance to observe specific persons or incidents
• All casino areas in accordance with internal control

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. Two years Security experience preferred.
4. Two years supervisory experience preferred.
5. Use of two-way radio.
6. Must have excellent communication and presentation skills.
7. Good organizational and clerical skills required.
8. Must be able to obtain gaming license.
9. Satisfactorily complete 40-hour security orientation.
10. Satisfactorily complete 20-hour security supervisor orientation.
11. Must complete and maintain First Aid and CPR certification.
12. Must complete and maintain AED certification.
13. Must complete and maintain Fire Extinguisher training.
14. Current or prior Law Enforcement certification preferred or a combination of Public Safety Experience/Military Service/Education.
15. Bi-cultural experience preferred.
16. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must possess and maintain a valid driver’s license.
3. Must be insurable by casino insurance company.
4. Must be able to stand / walk for up to eight hours per shift.
5. Must be able to lift at least 50 lbs.
6. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.
7. Must be able to obtain a professional or personal concealed weapons permit and qualify annually with a departmentally issued fire arm according to department standards.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.  I have read this job description, understand it, and am able to perform the essential job functions of the position.  I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Performs essential daily and routine cleaning functions to properly maintain all hard surface floor areas of the casino in an attractive and orderly manner. Performs regular shampoo cleaning of all carpeted office areas and cloth furniture. Performs floor prep work, ready the floor for shampooing and scrubbing of casino floor, bingo floor, kitchen and hard surface areas.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Performs routine cleaning duties such as sweeping, mopping, buffing, stripping and waxing of all hard surface floors throughout the casino and annex.
2. Performs routine cleaning duties such as vacuuming, shampooing and stain/gum removal of all carpeted areas, cloth chairs, booths, stools and tables.
3. Responsible for properly sanitizing hard surface floor areas in the kitchen, buffet (front/back), snack bar, bar and restrooms on a daily basis.
4. Must adhere to proper methods for cleaning and safety procedures, which include chemical use and lifting/moving heavy objects/appliances.
5. Always perform duties in a positive and professional manner, and be friendly and courteous to guests and associates.
6. Must adhere to all policies and procedures of the casino and department.
7. Perform regular duties of the porters as needed.
8. Perform other job related duties as needed.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 8 above.

SIGNATURE AUTHORITY:

None

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive customer service skills.
3. Must have excellent communication and presentation skills.
4. Good organizational required.
5. Must be able to obtain gaming license.
6. Bi-cultural experience preferred.
7. Native American preference.
8. Ability to read and comprehend simple instruction and correspondence.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to lift, push or pull up to 50 pounds, frequently above waist height.
3. Must be in good physical condition.
4. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Performs periodic maintenance on slot machines and signage and shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

JOB DUTIES:

1. Performs periodic preventative maintenance procedures on slot machines and signage.
2. Troubleshoots malfunctions on slot machines.
3. Maintains security and accountability of funds entrusted.
4. Ensures all facilities and equipment are functioning properly within the department.
5. Participates in the installation/removal of hopper load funds.
6. Maintains good customer relations.
7. Always perform duties in a positive and professional manner.
8. Adheres to policies and procedures.
9. Must attend training & meetings as directed by management.
10. Performs all duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

• Possesses authority needed to accomplish 1 – 10 above.

SIGNATURE AUTHORITY:

• Slot Machine keys (door and jackpot reset)
• Machine access card
• Debit/Credit receipt
• Slot drop cabinet key with security escort.
• Slot machine board access keys with Executive and Gaming Commission approval.

ACCESS TO SENSITIVE AREAS:

• Slot machine interiors
• Slot repair shop
• Slot drop cabinet with security escort.
• Slot machine board compartment with Gaming Commission.
• With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. 1 to 2 years in the Slot Department as a Floor Associate and/or Slot Maintenance.
4. Basic knowledge of slot machine theory and operation required.
5. Basic knowledge of electricity and electrical components required.
6. Good organizational and clerical skills required.
7. Must be able to obtain gaming license.
8. Bi-cultural experience preferred.
9. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to stand and walk for long periods of time.
3. Must be able to lift and carry a minimum of 100 lbs.
4. Must be able to interact successfully with associates and guests.
5. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Responsible for the daily shift operations within the department and shall operate such in accordance with the Gaming Code adopted by the Winnebago Gaming Commission and the  Winnebago Tribal Council.  Observation of Casino activities with the use of the Surveillance Monitor Room equipment, preparing daily reports, logs, tapes, etc.

JOB DUTIES:

1. Operates CCTV system during their assigned shift
2. Maintains constant vigilance for cheaters, scams and embezzlement
3. Observes procedure compliance and/or policy violations
4. Reports all violations to the respective Shift Supervisor
5. Logs information as directed in the employee information files
6. Is familiar with casino departmental “Policies and Procedures”
7. Must attend all meetings and/or training as directed by management.
8. Performs all duties as assigned

AUTHORITY AND SUPERVISORY CAPACITY

• Possesses authority needed to accomplish 1 – 8 above.

SIGNATURE AUTHORITY:

• None

ACCESS TO SENSITIVE AREAS:

• Surveillance Room 

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. Must have excellent communication and presentation skills.
4. Good organizational and clerical skills required.
5. Must be able to obtain gaming license.
6. Bi-cultural experience preferred.
7. Native American preference.
8. Must have Table Games knowledge.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to sit thru the duration of the shift.
3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.  I have read this job description, understand it, and am able to perform the essential job functions of the position.  I have had the opportunity to discuss the job description with my supervisor.

SUMMARY: 

To provide courteous and efficient table games training to employees in accordance with company standards and shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council..

JOB DUTIES:

1. Has the responsibility for all Table Games Department training.

2. Can recommend changes for personnel including: hiring, wage adjustments and further training.

3. Maintains security and accountability by assuring and maintaining proper procedure according to company policy.

4. Assembles reports upon request of the Table Games Manager.

5. Ensures all facilities and equipment are functioning properly within the department.

6. Greets customers and see that players are properly hosted.

7. Maintains good customer relations.

8. To present self in a neat and professional manner in assigned uniform.

9. Always perform duties in a positive and professional manner.

10. Performs all duties in accordance with all policies and procedures.

11. Must be able to effectively delegate responsibility

12. Evaluates performance of Table Games associates.

13. May be required to perform Shift Supervisor duties when needed.

14. Must attend meetings and/or training as directed by management.

15. Read, understand and adhere to Iowa Gaming Rules and Regulations and Winnebago Tribe Gaming Rules and Regulations.

AUTHORITY AND SUPERVISORY CAPACITY:

• Possesses authority needed to accomplish 1 – 15 above.

SIGNATURE AUTHORITY:

• Credit/Fill receipt.
• Complimentary food, beverage, hotel and special events.
• Personnel Action forms and Confidential Reports upon approval of the Table Games Manager.
• Table Inventory Slips.
• Authorizes overtime with approval of Table Games Manager.
• Form 8362 (Currency Transaction Report).
• Title 31.
• W2-G.

ACCESS TO SENSITIVE AREAS:

• Pit
• Pit and Poker Podium
• Unused dice and playing cards
• Card Vault
• Cage
• Inactive Soft Count, for drop box delivery and retrieval.
• With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. Must have the ability to deal and teach all games.
4. Must have at least 18 months dealing various games and 6 months management level in the gaming industry.
5. Previous money handling experience preferred.
6. Must have excellent communication and presentation skills.
7. Must have excellent mathematical skills. 
8. Must have strong leadership abilities and a solid background in personnel management.

1. Good organizational and clerical skills required.
2. Must be able to obtain gaming license.
3. Bi-cultural experience preferred.
4. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to stand for prolonged periods of time.
3. Must have the ability to engage in repetitive hand and arm motion.  
4. Must be able to interact successfully with associates and guests.
5. Must have the ability to continuously monitor Table Games operations.   
6. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.  I have read this job description, understand it, and am able to perform the essential job functions of the position.  I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Performs essential maintenance and repair functions to ensure efficient mechanical operations and proper upkeep of all areas of the casino facilities and grounds in an orderly and attractive manner.

DUTIES & RESPONSIBILITIES

• Trouble shoots, repairs, installs, monitors and maintains all machinery, equipment, HVAC, electrical systems while using the proper hand and/or power tools.
• Trouble shoots, repairs, installs, monitors and maintains plumbing, sewage and water systems and fixtures while using the proper hand and/or power tools.
• Constructs, erects, installs and repairs physical structures of wood, plywood, cement and wallboard, while using the proper hand and/or power tools
• Installs and repairs floor, ceiling and wall coverings, and performs routine finish work including preparing, painting, staining, trimming, etc
• Performs preventive and predictive maintenance schedules on a routine basis for the purpose of identifying potential hazards and repairs
• Performs routine clean up of assigned work areas and maintenance shop areas
• Must be able to comprehend and follow basic instructions, and adhere to all policies and procedures of the casino and department
• Must demonstrate good attendance and work initiative and always perform duties in a positive and professional manner
• Requests materials, supplies and equipment for the purpose of ensuring that adequate materials are available to complete assignments in a timely manner.
• Must attend all company and department training/meetings as directed
• Demonstrate strong leadership abilities, work initiative and show good common sense
• Responsible for all tasks and emergencies that arise on assigned shift and communicate and/or pass on this information to following shifts
• Complete all routine paperwork and shift reports on a daily basis
• Knows the location of all shop equipment, materials and supply inventory and all paperwork that relates to maintenance operational procedures
• Ability to read and comprehend from verbal instructions, blueprints and/or working drawings
• Must be knowledgeable of and adhere to proper safety methods for equipment/tool operation, chemical use, construction practices and lifting techniques without presenting a direct threat to self or others
• Must show the ability to prioritize work orders and requests that best fits the maintenance department and the casino.
• Assists other personnel as may be required for the purpose of supporting them in the completion of their work – Perform other job related duties as assigned.

ACCESS TO SENSITIVE AREAS

With security escort in accordance with internal controls.

EDUCATION/EXPERIENCE

High School diploma or GED required
At least 5 years experience in the building trades
Must be mechanically inclined
Knowledge of materials, methods, principles, practices and the appropriate tools in the following fields:

• Carpentry
• Plumbing
• Electrical
• Welding
• Painting

PHYSICAL REQUIREMENTS

Required to use hands and fingers to handle or feel objects, tools, or controls; and reach with hands and arms.
Must be able to stand/walk/bend for up to eight hours; and frequently required to stoop, kneel, crouch, and crawl.
Must be able to manually lift and/or move up to 50 pounds intermittently. Heavier parts are lifted using other methods.
Must be in good physical condition.
Must be able to work and climb on ladders, scaffolds and man lifts up to 40 feet.
Must be able to work under extreme weather variations and conditions and be exposed to temperature variations and wet and/or humid work conditions.

CONDITIONS OF EMPLOYMENT

Must be able to obtain a Class III gaming license
Ability to obtain Pool Operator Certification within one (1) year of employment AND maintain the Certification.
Must satisfactorily complete a 90-day probationary period
Must possess a sensitivity to Indian culture
Must be able to interact successfully with associates and guests
Must be able to work independently and complete assignments with minimal supervision
Must have a telephone
Must maintain valid driver’s license and be insurable
Must be able to be flexible and/or coordinate regular scheduled days off, vacations and different start times with approaching weather conditions and scheduled work
Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

ON THE JOB TRAINING

Must satisfactorily complete casino orientation
Must satisfactorily complete departmental orientation
Must complete all training deemed necessary or mandatory by management
Must be willing to improve professional skills through additional training and development

DISCIPLINARY INFLUENCE

None

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY 

Assists at installing, diagnosing, trouble-shooting, repairing, maintaining and performing preventive maintenance and routine upkeep on complex mechanical, HVAC, pool, and distribution systems throughout the casino and related equipment, involving work of a varied nature with minimum supervision.  

JOB DUTIES

• Assists in the management duties such as interviewing, work scheduling and planning, budgeting, conducting shift meetings, maintaining records, performance appraisals, discipline, addressing complaints, worker safety and resolving problems.
• Assists at installing and rearranging complex equipment, diagnosis of complex equipment failure, and dismantle, repair and reassemble complex equipment.
• Perform tasks in the mechanical skill area such as electrical, fabrication, assembly, welding and pipefitting, and occasionally perform tasks in other trades as needed.
• Operates and maintains specialized machinery, equipment and tools utilized in the repair of heating, ventilation and air conditioning.
• Performs daily pool maintenance and deck/pool cleaning procedures.
• Monitors and maintains pool filtration system.
• Monitors pool water chemistry through testing and adjusts as needed to maintain standards.
• Works from drawings, verbal instructions or sketches from equipment schematics. 
• Demonstrate willingness to improve department operations, passes on information to following shifts, and makes recommendations for equipment replacement/upgrade.
• Demonstrate good common sense, good attendance and initiative, and always perform duties in a positive and professional manner.
• Demonstrate ability to complete assignments personally with minimal supervision.
• Must adhere to and enforce all policies and procedures of the casino and department.
• Must attend all company and department training/meetings as directed.
• Know the locations of all shop equipment, materials and supply inventory and complete all paperwork that relates to maintenance operational procedures.
• Must be knowledgeable of and adhere to, and train and enforce proper safety methods for equipment/tool operation, chemical use and lifting techniques
• Assists other personnel as may be required for the purpose of supporting them in the completion of their work – Perform other job related duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 16 above.

ACCESS TO SENSITIVE AREAS

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE

High school or GED required.

Must be knowledgeable in HVAC and tools and procedures preferred.

Must have HVAC certification.

Additional experience/training in electrical field preferred.

PHYSICAL REQUIREMENTS

Must be in good physical condition. 

Required to use hands and fingers to handle or feel objects, tools, or controls; and reach with hands and arms.

Must be able to stand/walk/bend for up to eight hours; and frequently required to stoop, kneel, crouch, and crawl.

Must be able to manually lift and/or move up to 50 lbs. intermittently.  Heavier parts are lifted using other methods.

Must be able to work and climb on ladders, scaffolds, man-lifts up to 40 feet.

Must be able to work under extreme weather variations and conditions and be exposed to temperature variations and wet and/or humid work conditions.

CONDITIONS OF EMPLOYMENT

Must be able to obtain Class III gaming license

Must satisfactorily complete 90-day probationary period

Must possess a sensitivity to Native American culture

Must be able to interact successfully with associates and guests

Must be able to work independently with minimal direct supervision

Must have a telephone

Must maintain valid driver’s license and be insurable.

Must be able to be flexible and or coordinate regular scheduled days off, vacations and different start times with approaching weather conditions and scheduled HVAC work

Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stop, kneel, crouch, or crawl, small.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.  I have read this job description, understand it, and am able to perform the essential job functions of the position.  I have had the opportunity to discuss the job description with my supervisor.