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Employment

IF YOU’RE LOOKING TO JOIN A WINNING TEAM, WE’D LOVE TO TALK!

Job openings vary from week to week, but our current openings are listed below. For more information, call Lori Payer in Human Resources at 800.468.9466 x7105 or 712.428.7105.

Visit us at:

WinnaVegas Casino Resort
1500 330th St
Sloan, IA, 51055

Applications are kept on file for 90 days.

Must be able to obtain a gaming license.

Current Job Openings

Cook

JOB SUMMARY:

The Cook prepares all food in accordance with established standards. Maintains a clean, safe, sanitary working area and environment. Will be trained in Buffet, Café, and Concessions and scheduled based on business demands.

JOB DUTIES:

1. Responsible for accurate servicing of all items for the guest.
2. Ensures that all food production is uniform and consistent.
3. Follows all recipes and standards as established by the Executive Chef.
4. Controls food production to include: proper cooking methods, cooking time and temperature and ensuring sanitation, handling and storage of prepared food and leftovers.
5. Prepares for rush period of work by maintaining par levels of stock.
6. Checks work stations.
7. Enforces quantity and food proportion.
8. Fills special orders when customers request it.
9. Organize the workday.
10. Flexible with break schedules to meet guests’ needs.
11. Solves crisis situations without Lead Cook/Sous Chef.
12. Makes sauces and salads.
13. Successful completion of Servsafe class is preferred.
14. Must attend all meetings and/or training as directed by management.
15. Keeps log of steak count.
16. Performs other job related duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 16 above.

SIGNATURE AUTHORITY:

Goods Delivered

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Knowledge of kitchen sanitation, operation and maintenance of kitchen equipment.
3. Basic knowledge of food preparation techniques.
4. Six months experience with all phases and operations of the kitchen.
5. Must have at least one year experience as a cook.
6. Must be able to obtain gaming license.
7. Bi-cultural experience preferred.
8. Native American preference.

CONDITION OF EMPLOYMENT

1. Must be a able to lift a minimum of 90 lbs.
2. Must be able to stand for long periods of time.
3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

Lead Cook

JOB SUMMARY:

Assists the Kitchen Supervisor in overseeing all operations as they pertain to the kitchen with special emphasis of food quality and consistency. 

JOB DUTIES:

  1. Ensures that all food products prepared met the established specifications and standards.

2.   Responsible for accurate servicing of all items for the guest.

  1. Assists the Kitchen Supervisor in the hiring and training of new employees.
  2. Ensures the minimum level of labor is used to perform the required level of production.    
  3. Controls food production to include: proper cooking methods, cooking time and temperature and ensuring sanitation, handling and storage of prepared food and leftovers.
  4. Maintains a sanitary, neat, clean, organized, safe and comfortable environment for employees and guests.
  5. Ensures full staff and that the staff is on time.                                     
  6. Checks work stations.                                       
  7. Plans, develops and executes pre-shift meetings on each shift, making certain any policy or procedural changes are communicated. 
  8. Ensures that all opening, on-going and closing sidework duties have been assigned and executed by the staff.
  9. Develops a quality control system and updates daily preparation pars and cleaning duties for each shift.                        
  10. Holds weekly pre-shift meetings.
  11. Assists cooks in preparing for their shift.
  12. Prepares information for weekly staff meetings that pertain to the kitchen operation. 
  13. Assists in the completion of end of month inventories by due dates.
  14. Must successfully complete Servsafe class and be a certified food handler. 
  15. Maintains a recipe book of all production items and monitor its proper usage. 
  1. Notes necessary equipment repairs within the kitchen operation, reporting all problems to the Kitchen Supervisor.
  2. Assists Kitchen Supervisor in dining room and buffet menu development. 
  3. Controls and monitors all labor and food costs on each shift. 
  4. Assists in or coordinates special events as they pertain to the kitchen.
  5. Performs daily inspections of staff to maintain uniform standards.
  6. Must attend meetings and/or training as directed by management.
  7. Resolves or handles crisis situations i.e. fires, floods, injuries.
  8. Performs other job related duties as assigned

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 25 above

SIGNATURE AUTHORITY:

Work Orders

Leave Requests

Authorizes Overtime

Personnel Action Forms

Confidential Reports

Purchase orders

Goods delivered

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

  1. Graduate of a post high school two year Culinary Arts School or equivalent technical training in food and beverage.
  2. Two-year experience in restaurant industry work, including two to three years’ progressive supervisory experience in food production in a complex operation.
  3. Proven performance in implementing and maintaining food production operational standards.
  4. Good interpersonal, customer service and communication skills.
  5. Professional appearance.                         
  6. Must be able to obtain gaming license.
  7. Bi-cultural experience preferred.
  8. Native American preference.

CONDITION OF EMPLOYMENT

  1. Must be able to lift a minimum of 80 lbs.
  2. Must be able to stand for long periods of time.
  3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.  I have read this job description, understand it, and am able to perform the essential job functions of the position.  I have had the opportunity to discuss the job description with my supervisor.

Marketing Director

JOB SUMMARY:

 

Oversees all internal development of advertising, marketing, and public relations.

JOB DUTIES:

 

1.      Collaborates on the strategic development, direction, and implementation of all marketing activities, including database marketing, direct mail, sales, advertising, and promotions/events.

  1. Creates, implements, and manages an effective marketing plan for the property, working with the Management Team to determine current and future objectives.
  2. Develops promotional themes, writes copy, and edits/proofs promotional collateral.
  3. Drafts proposals and detailed outlines for special events and coordinates all event logistics to ensure outstanding promotion execution.
  4. Develops annual budget, monitors marketing and event costs, and ensures budgetary compliance.
  5. Ensures the financial and reputational success of promotions and special events.
  6. Guides and ensures proper implementation of all new marketing strategies to ensure that they are successful while providing a high level of return on investment.
  7. Evaluate advertising programs to ensure that they are reaching targeted audience; review product packaging to ensure timely adjustments are made to meet changing market conditions.
  8. Continuously review the Marketing Department’s organizational structure and make necessary adjustments to meet our Casino’s objectives.
  9. Performs other job related duties as assigned.

 

AUTHORITY AND SUPERVISORY CAPACITY

 

  • Possesses authority needed to accomplish 1 – 10 above.

 

SIGNATURE AUTHORITY

 

  • Personnel Action Forms
  • Confidential Reports
  • Overtime/Leave Request
  • Complimentary food, beverage, hotel/motel and special events
  • Material requisition/Purchase orders.

 

PHYSICAL REQUIREMENTS

 

·         Stand / walk for up to eight hours per shift

  • Lift up to 50 lbs.
  • Sit for up to eight hours per shift

 

CONDITIONS OF EMPLOYMENT

 

  • Must be able to obtain a class III gaming license
  • Possess outstanding oral and written communication skills
  • Must be able to work independently with minimal supervision
  • Must attend all training as designated and be able to travel as required
  • Proven success in areas such as advertising, budgeting, financial planning, player development, concept development and staff development required.
  • Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

 

EDUCATION / EXPERIENCE

 

  • Required Bachelors Degree
  • Five (5) years experience directing a professional marketing department preferred.
  • Knowledge of casino, slots, table games and bingo required.
  • Four (4) years marketing experience in a casino preferred.
  • Previous experience in hospitality and entertainment fields highly preferred.
  • Comprehensive computer skills required.
  • Proven success in areas such as advertising, budgeting, financial planning, player development, concept development and staff development required.
  • Must possess extensive knowledge of oasis systems.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hand to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell,  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and an ability to adjust focus.

Bingo Attendant

JOB SUMMARY:

 

The Bingo Attendant shall be in charge of selling entry packets and bingo sheets. Receiving, handling and reconciling money at all bingo sessions and calling back winning bingo numbers and assisting bingo players during bingo sessions. The Bingo Attendant will work under the direct supervision of the session supervisor.

 

JOB DUTIES:

 

  1. Count and assure the accuracy of all issued inventory and cash at the start and end of each session.
  2. Work primarily in his or her assigned work area (assigned prior to each session.)
  3. Return all monies and unsold inventory to the session supervisor.
  4. Keep his or her area neat and orderly throughout the bingo session. Perform general clean up at the session’s end.
  5. Perform payout duties.
  6. Be responsible for all money in the cash register for each bingo session.
  7. Have the proper amount of change on hand for each register.
  8. Be held accountable for all double-counts of tills for each session.
  9. Reconcile the money from each session.
  10. Must attend all meetings and/or training as directed by management.
  11. Must be able to interact successfully with associates and guests.
  12. Perform all other job-related duties as assigned by the supervisor.

 

AUTHORITY AND SUPERVISORY CAPACITY

 

Possesses authority needed to accomplish 1 – 12 above.

 

SIGNATURE AUTHORITY:

 

None

 

 

 

 

ACCESS TO SENSITIVE AREAS:

 

Sales booth, records room, cage payout.

With Security escort in accordance with Internal Controls.

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive computer skills.

  1. Previous money handling experience preferred.
  2. Some sales experience.
  3. Must have mathematical skills to be proficient in balancing banks and department documents.
  4. Must have excellent communication and presentation skills.
  5. Good organizational and clerical skills required.
  6. Must be able to obtain gaming license.
  7. Bi-cultural experience preferred.
  8. Native American preference.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Must occasionally lift and/or move 10 pounds.
  3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Table Games Dealer

JOB SUMMARY:

To provide courteous and efficient table games service to guests in accordance with company standards and shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

 

JOB DUTIES:

 

  1. To make every effort to ensure absolute guest satisfaction.
  2. Maintains security and accountability of funds entrusted by assuring and maintaining proper procedure according to company policy.
  3. Maintains performance standards; achieve and maintain 325 hands per hour for BJ; maintain adequately paced roulette game, 40-60 spins per hour.
  4. Endeavor to improve personal skills and abilities of an operational nature.
  5. Ensures all facilities and equipment are functioning properly within assigned area.
  6. Greets customers and see that players are properly hosted.
  7. To present self in a neat and professional manner in assigned uniform.
  8. Always perform duties in a positive and professional manner.
  9. Adheres to and enforces all policies and procedures
  10. Performs all policies and procedures.
  11. Performs Floor Supervisor duties as assigned (see Floor Supervisor Job description for signature & sensitive area authority)
  12. Required attending training classes as assigned by management.
  13. Read, understand and adhere to Iowa Gaming Rules and Regulations and Winnebago Tribe Gaming Rules and Regulations.

 

 

AUTHORITY AND SUPERVISORY CAPACITY

 

  • Possesses authority needed to accomplish 1 – 13 above.

 

SIGNATURE AUTHORITY:

 

  • Credit/Fill receipt.

 

 

ACCESS TO SENSITIVE AREAS:

 

  • Pit and Poker Room
  • With Security escort in accordance with Internal Controls.

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive computer skills.

3.      Previous money handling experience preferred

  1. Must have excellent communications and presentation skills.

5.      Must have excellent mathematical skills.

6.      Must also complete the dealer training and/or on site audition.

  1. Six months to one year related experience or training.
  2. Must have excellent communication and presentation skills.
  3. Good organizational and clerical skills required.
  4. Must be able to obtain gaming license.
  5. Bi-cultural experience preferred.
  6. Native American preference.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Must be able to lift up to 50 lbs
  3. The employee must be able to engage in repetitive hand and arm motion.
  4. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

EVS PORTER

JOB SUMMARY:

 

Performs essential cleaning functions and properly maintains all areas of the casino and grounds in an attractive and orderly manner.

 

JOB DUTIES:

 

  1. Performs routine cleaning duties such as sweeping, vacuuming, dusting, mopping, washing windows/walls/brass/waste receptacles, trash collection, sidewalk snow removal/de-icer, etc.
  2. Responsible for properly sanitizing and cleaning restrooms, and regularly stocking with supplies.
  3. Must adhere to proper methods for cleaning and safety procedures; which includes chemical use, blood borne pathogens, and lifting/moving heavy objects/furniture.
  4. Always perform duties in a positive and professional manner, and be friendly and courteous to guests and associates.
  5. Must adhere to all policies and procedures of the casino and department.
  6. Perform duties of the shampoo crew and/or scrub crew as needed.
  7. Must attend all meetings and/or training as directed by management.
  8. Perform other duties as assigned.

 

AUTHORITY AND SUPERVISORY CAPACITY

 

Possesses authority needed to accomplish 1 – 8 above.

 

SIGNATURE AUTHORITY:

 

None

 

ACCESS TO SENSITIVE AREAS:

 

With Security escort in accordance with Internal Controls.

 

 

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive customer service skills.

  1. Must have excellent communication and presentation skills.
  2. Good organizational required.
  3. Must be able to obtain gaming license.
  4. Bi-cultural experience preferred.
  5. Native American preference.
  6. Ability to read and comprehend simple instruction and correspondence.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Must be able to lift, push or pull up to 50 pounds, frequently above waist height.
  3. Must be in good physical condition.
  4. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

SURVEILLANCE OPERATOR

JOB SUMMARY:

Responsible for the daily shift operations within the department and shall operate such in accordance with the Gaming Code adopted by the Winnebago Gaming Commission and the  Winnebago Tribal Council.  Observation of Casino activities with the use of the Surveillance Monitor Room equipment, preparing daily reports, logs, tapes, etc.

 

JOB DUTIES:

 

  1. Operates CCTV system during their assigned shift
  2. Maintains constant vigilance for cheaters, scams and embezzlement
  3. Observes procedure compliance and/or policy violations
  4. Reports all violations to the respective Shift Supervisor
  5. Logs information as directed in the employee information files
  6. Is familiar with casino departmental “Policies and Procedures”
  7. Must attend all meetings and/or training as directed by management.
  8. Performs all duties as assigned

 

AUTHORITY AND SUPERVISORY CAPACITY

 

  • Possesses authority needed to accomplish 1 – 8 above.

 

SIGNATURE AUTHORITY:

 

·         None

 

ACCESS TO SENSITIVE AREAS:

 

  • Surveillance Room

 

 

 

 

 

 

 

 

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive computer skills.

  1. Must have excellent communication and presentation skills.
  2. Good organizational and clerical skills required.
  3. Must be able to obtain gaming license.
  4. Bi-cultural experience preferred.
  5. Native American preference.
  6. Must have Table Games knowledge.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Must be able to sit thru the duration of the shift.
  3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

GUEST SERVICE ATTENDANT

JOB SUMMARY:

Responsible for providing outstanding guest service to WinnaVegas guests. Performs a variety of guest service functions, while exchanging currency for coin, check cashing, and verification, cashing in chips, making players club cards and redeeming club benefits.

 

JOB DUTIES:

 

  1. Proficient with all aspects of Casino Trac system.
  2. Enrolls guest in Club Winn membership, assist guest on using Club Winn cards.
  3. Retrieve and look up pertinent player information in the database.
  4. Proficient with ability to make change, cashes checks, cashes in coin for customers and employees in a confidential manner.
  5. Records amount received and prepares reports of transaction.
  6. Verifies paperwork and dispenses monies for jackpot/fills.
  7. Balances and account for all cash, chips, token and checks, recording all information on the appropriate forms.
  8. Must learn and become proficient with all banks ranging from cashier window to master bank.
  9. Able to reconcile a till after each shift.
  10. Ensures that all “Players Club Situation Forms”, and “Players Club Guest Complaints Forms” are taken and filled out completely by attendant, and turned over to the Shift Supervisor immediately. It will be the responsibility of the supervisor/manager to process A.S.A.P.
  11. Issues tills for Casino departments, as needed.
  12. Maintains awareness and knowledge of all Casino activities, events, promotions, and services offered to WinnaVegas guests.
  13. Read, understand and adhere to Gaming Compact and Winnebago Tribe Code, Rules and Regulations, Internal Controls, Standard Operating Procedures, Departmental Rules.
  14. Must attend all meetings and/or training as directed by management.
  15. Reports directly to Supervisor, Lead Supervisor, Manager
  16. Perform all other job duties as assigned.

 

AUTHORITY AND SUPERVISORY CAPACITY

 

Possesses authority needed to accomplish 1 – 16 above.

 

 

SIGNATURE AUTHORITY:

 

  • None

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive computer skills.

3.      Six months to one years related experience or training.

  1. Must have excellent communication and presentation skills.
  2. Good organizational and clerical skills required.
  3. Must be able to obtain gaming license.
  4. Bi-cultural experience preferred.
  5. Native American preference.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Must be able to lift up to 50 lbs
  3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

SLOT FLOOR ATTENDANT

JOB SUMMARY:

Responsible for maintaining good customer service concerning operation of machines within the established standards of the department and shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

 

JOB DUTIES:

 

  1. Reset minor malfunctions on slot machines.
  2. Maintains security and accountability of funds entrusted.
  3. Ensures all facilities and equipment are functioning properly within the department.
  4. Greets customers and sees that players are properly hosted.
  5. Verifies Open/Close and Buys for all Banks.
  6. Maintains good customer relations.
  7. Always perform duties in a positive and professional manner.
  8. Must adhere to policies and procedures.
  9. Performs designated fill duties as assigned.
  10. Effects change transactions with customers.
  11. Must attend all meetings and/or training as directed by management.
  12. Performs all duties as assigned.

 

AUTHORITY AND SUPERVISORY CAPACITY

 

  • Possesses authority needed to accomplish 1 – 12 above.

 

SIGNATURE AUTHORITY:

 

  • Jackpot/Fill receipt
  • Open/Close report
  • Debit/Credit receipt
  • Buy Sheet
  • Slot Machine keys (door and jackpot reset)
  • Machine access card
  • Slots drop cabinet key with security escort when performing designated floor duties
  • Forms W-2G, 5754 (multiple winners), & 8362 (Currency Transaction Report) When performing Designated Floor

 

 

ACCESS TO SENSITIVE AREAS:

 

  • Slot machine interiors
  • Slot repair shop

·         Change Banks

  • When performing duties as Designated Floor access to fill side of drop
  • With Security escort in accordance with Internal Controls.

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive computer skills.

3.      Previous money handling experience preferred.

4.      Must have the mathematical skills to be proficient in balancing all banks and departmental documents.

5.      Basic knowledge of slot machine theory and operation required.

  1. Must have excellent communication and presentation skills.
  2. Good organizational and clerical skills required.
  3. Must be able to obtain gaming license.
  4. Bi-cultural experience preferred.
  5. Native American preference.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Must be able to stand and walk for long periods of time.
  3. Must be able to lift and carry a minimum of 50 lbs.
  4. Must be able to interact successfully with associates and guests
  5. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

FLEX FLOOR ASSOCIATE

JOB SUMMARY:

Assist the casino with daily operations. Responsible for providing outstanding guest service to WCR internal/external guests.   Responsible for various work throughout the different departments. Occasionally performs a variety of guest service functions, while exchanging currency for coin, check cashing, and verification, cashing in chips, making players club cards and redeeming club benefits.

 

JOB DUTIES: 

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

  1. Work in various department as needed.
  2. Create a courteous, friendly, and professional work environment.
  3. Ensure compliance with safety and sanitation standards.
  4. Assist guest with all questions and reasonable requests.
  5. Ensure a high level of customer service is maintained at all times.
  6. May handle cash and perform cash handling duties/able to reconcile a till after each shift.
  7. Must attend all meetings and/or trainings as directed by management.
  8. Read, understand and adhere to Winnebago Gaming Compact and Winnebago Tribal Gaming Code and Rules and Regulations.
  9. Always performs duties in a positive and professional manner.
  10. Perform other duties as assigned.

EDUCATION/EXPERIENCE REQUIREMENTS

Minimum Qualifications:

  • Must be a key employee in good standing.
  • Must have a high school diploma or G.E.D.
  • No theft or stealing convictions.
  • Must be able to obtain a Key license with WGC
  • Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, as well as obtain and maintain a gaming license.

Work Environment:

  • Work is generally performed in the Casino area with exposure to heat, cold, exposure to secondhand smoke and a high noise level.
  • Extended hours and irregular shifts may be required along with Holidays and/or weekends.

AUTHORITY AND SUPERVISORY CAPACITY 

 

Possesses authority needed to accomplish above.

 

SIGNATURE AUTHORITY

 

  • None

 

CONDITION OF EMPLOYMENT

 

  1. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.
  2. Must occasionally lift and/or move up to 50 pounds.
  3. Must have a telephone.
  4. Must be able to stand and walk for long periods of time.
  5. Must be able to interact successfully with associates and guests.

 

ACCESS TO SENSITIVE AREAS

 

  • With Security escort in accordance with Internal Controls.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to stand for long periods of time; use hand to finger, handle, or feel; and talk or hear. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

 

SLOT TECHNICIAN

JOB SUMMARY:

Performs periodic maintenance on slot machines and signage and shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

 

JOB DUTIES:

 

  1. Performs periodic preventative maintenance procedures on slot machines and signage.
  2. Troubleshoots malfunctions on slot machines.
  3. Maintains security and accountability of funds entrusted.
  4. Ensures all facilities and equipment are functioning properly within the department.
  5. Participates in the installation/removal of hopper load funds.
  6. Maintains good customer relations.
  7. Always perform duties in a positive and professional manner.
  8. Adheres to policies and procedures.
  9. Must attend training & meetings as directed by management.
  10. Performs all duties as assigned.

 

AUTHORITY AND SUPERVISORY CAPACITY

 

  • Possesses authority needed to accomplish 1 – 10 above.

 

SIGNATURE AUTHORITY:

  • Slot Machine keys (door and jackpot reset)
  • Machine access card
  • Debit/Credit receipt
  • Slot drop cabinet key with security escort.
  • Slot machine board access keys with Executive and Gaming Commission approval.

 

ACCESS TO SENSITIVE AREAS:

 

·         Slot machine interiors

  • Slot repair shop
  • Slot drop cabinet with security escort.
  • Slot machine board compartment with Gaming Commission.
  • With Security escort in accordance with Internal Controls.

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive computer skills.

3.      1 to 2 years in the Slot Department as a Floor Associate and/or Slot Maintenance.

  1. Basic knowledge of slot machine theory and operation required.
  2. Basic knowledge of electricity and electrical components required.
  1. Good organizational and clerical skills required.
  1. Must be able to obtain gaming license.
  2. Bi-cultural experience preferred.
  3. Native American preference.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Must be able to stand and walk for long periods of time.
  3. Must be able to lift and carry a minimum of 100 lbs.
  4. Must be able to interact successfully with associates and guests.
  5. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

POKER DEALERS

JOB SUMMARY:

 

To provide courteous and efficient table games service to guests in accordance with company standards and shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council..

 

JOB DUTIES:

 

  1. To make every effort to ensure absolute guest satisfaction.
  2. Maintains security and accountability of funds entrusted by assuring and maintaining proper procedure according to company policy.
  3. Maintains performance standards; achieve and maintain 325 hands per hour for BJ; maintain adequately paced roulette game, 40-60 spins per hour.
  4. Endeavor to improve personal skills and abilities of an operational nature.
  5. Ensures all facilities and equipment are functioning properly within assigned area.
  6. Greets customers and see that players are properly hosted.
  7. To present self in a neat and professional manner in assigned uniform.
  8. Always perform duties in a positive and professional manner.
  9. Adheres to and enforces all policies and procedures
  10. Performs all policies and procedures.
  11. Performs Floor Supervisor duties as assigned (see Floor Supervisor Job description for signature & sensitive area authority)
  12. Required attending training classes as assigned by management.
  13. Read, understand and adhere to Iowa Gaming Rules and Regulations and Winnebago Tribe Gaming Rules and Regulations.

 

 

AUTHORITY AND SUPERVISORY CAPACITY

 

  • Possesses authority needed to accomplish 1 – 13 above.

 

SIGNATURE AUTHORITY:

 

  • Credit/Fill receipt.

 

 

ACCESS TO SENSITIVE AREAS:

 

  • Pit and Poker Room
  • With Security escort in accordance with Internal Controls.

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive computer skills.

3.      Previous money handling experience preferred

  1. Must have excellent communications and presentation skills.

5.      Must have excellent mathematical skills.

6.      Must also complete the dealer training and/or on site audition.

  1. Six months to one year related experience or training.
  2. Must have excellent communication and presentation skills.
  3. Good organizational and clerical skills required.
  4. Must be able to obtain gaming license.
  5. Bi-cultural experience preferred.
  6. Native American preference.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Must be able to lift up to 50 lbs
  3. The employee must be able to engage in repetitive hand and arm motion.
  4. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

OPERATIONS ANALYST

JOB SUMMARY:

 

Under the direction of the General Manager and Director of Operations, the Operations Analyst is responsible for analyzing the growth and profitability of the Company’s revenues.  Reviewing financial reporting results and defining and optimizing processes, acquiring and analyzing data from the Player Tracking System and other sources to perform analysis, and other analytic projects on both a pre-defined and ad hoc schedule. The Operations Analyst will assist management in operating more efficiently and effectively under the ordinance adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

 

JOB DUTIES:

 

  1. Responsible for researching, documenting, and summarizing the market share of WinnaVegas Casino as compared to its competitors.  Information will be compiled into a report in presentation form and issued to the General Manager monthly, for distribution to the leadership team.
  2. Conducts analytics including response modeling, guest profiling, and segmentation, needs analysis, predictive modeling, and other types of quantitative and qualitative strategic business analysis.
  3. Develop comprehensive monthly reporting on the financial performance of all business units including Food and Beverage, Slots, Table Games, Bingo, Hotel, Entertainment, and Marketing.
  4. Uses data and analytics to help develop actionable strategic recommendations to maximize the Company’s success.
  5. Analyzes and synthesizes data findings and creates concise reports and presentations with potential business insights and recommendations; illustrating data graphically and translating complex findings into valuable information.
  6. Provide the General Manager with weekly, monthly, and annual Slots, Table Games, Bingo, Food and Beverage, Hotel, and Entertainment reports and presentation form.
  7. Provide daily operating reports to the General Manager.
  8. Collaborate with senior leaders and decision-makers to identify and solve a variety of problems and to clarify management objectives.
  9. Prepare management reports defining and evaluating problems and recommending solutions.
  10. Study and analyze information about alternative courses of action to determine which plan will offer the best outcomes.
  11. Define data requirements and gather and validate information, applying judgment and statistical tests.
  12. Analyze information obtained from management to conceptualize and define operational problems.
  13. Read, understand, and adhere to Winnebago Gaming Compact and Winnebago Tribe Gaming Code and Personnel Rules and Regulations.
  14. Must attend all meetings and/or trainings as directed by management.
  15. Perform all other job-related duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

 

  • Possesses authority needed to accomplish 1 – 15 above.

 

SIGNATURE AUTHORITY:

 

·         Confidential Reports

 

ACCESS TO SENSITIVE AREAS:

 

  • With Security escort per Internal Controls.

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. Four (4) years’ experience with analyzing and synthesizing data.
  2. Associate degree preferred.
  3. Comprehensive computer skills, i.e., qualitative strategic business analysis, etc.
  4. Extensive statistical and math skills required.
  5. Must be able to graph information.
  6. Must have excellent communication and presentation skills.
  7. Leadership skills and abilities.
  8. Must be able to obtain a gaming license.
  9. Bi-cultural experience preferred.
  10. Native American preference.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  1. Must possess a valid driver’s license.
  2. Willingness to work hand in hand with all departments, and ability to rectify and problems observed in business processes.
  3. Must be able to work all hours of operation of Casino.
  1. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

SLOTS EG PERFORMANCE MANAGER

JOB SUMMARY:

 

EG Performance Manager will ensure that the casino floor is in good working order and that slot technicians accomplish jobs assigned, shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

 

JOB DUTIES:

 

  • Assigns work schedules for Slot Technicians.
  • Performs periodic maintenance procedures on slot machines and signage.
  • Maintains security and accountability of funds entrusted.
  • Ensures all facilities and equipment are functioning properly within the department.
  • Maintains good customer relations.
  • Always perform duties in a positive and professional manner.
  • Adheres to and enforces policies and procedures.
  • Ensures proper training of Slot Technicians.
  • Assembles reports upon request of Slot Manager.
  • Controls and distributes slot forms when needed.
  • Recommends changes to the physical layout of the slot machines.
  • Recommends manpower requirements.
  • Assists in forecasting for operations budgeting.
  • Recommends changes for personnel including: hiring, release, promotion, demotion

and wage adjustments.

  • Evaluates performance of Slot Technicians.
  • Performs all duties as assigned.

 

 

SIGNATORY ABILITY

  • Slot Machine keys (door and jackpot reset)
  • Machine access card
  • Debit/Credit receipt
  • Slot machine cashbox access with security escort.
  • Slot machine board access keys with Executive and Gaming Commission approval.
  • Personnel Action Forms
  • Confidential Reports
  • Authorizes overtime with the approval of the Slot Manager.

 

 

ACCESS TO SENSITIVE AREAS

  • Slot machine interiors
  • Slot repair shop
  • Slot machine cashbox with security escort.
  • Slot machine board compartment with Gaming Commission.

 

 

PHYSICAL REQUIREMENTS

  • Continuously bending, twisting, reaching, pulling and climbing.
  • Must be able to lift and carry a minimum of 100 lbs.

 

CONDITIONS OF EMPLOYMENT

  • Must be able to obtain a Class III Gaming License.
  • Must satisfactorily complete a 90-day probationary period.
  • Must be able to interact successfully with associates and guests.
  • Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

EDUCATION/EXPERIENCE

  • High School diploma or G.E.D. required.
  • 2 to 4 years in the Slot Department as a Slot Technician.
  • Computer experience required.
  • Excellent knowledge of slot machine theory and operation required.
  • Excellent knowledge of electricity and electrical components required.
  • Must have strong leadership abilities and a solid background in personnel management.

 

 

JOB TRAINING REQUIRED

  • Must complete Casino Orientation.
  • Must complete Departmental Orientation.
  • Must complete all training deemed mandatory by the casino and department.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

MARKETING DATABASE SUPERVISOR

JOB SUMMARY:

Under the direction of the Marketing Director, the Database Marketing Supervisor is responsible for the execution of all components of the Direct Mail program. Including, offer development, list segmentation, targeting strategy, test and control methodologies, and back-end analysis of all campaigns. The database supervisor is responsible for developing, testing, refining, and implementing database marketing strategies. The Database Marketing Supervisor is responsible for monitoring marketing segmentation with attention to ROI based on database response analysis. The Database Marketing Supervisor conducts direct marketing analysis including response modeling, guest profiling and segmentation, and other database marketing analysis projects on both a pre-defined and ad hoc schedule. The database administrator will assist management in operating more efficiently and effectively under the ordinance adopted by the Winnebago gaming commission and the Winnebago tribal council.

 

JOB DUTIES:

 

  1. Responsible for the execution of all components of the Direct Mail program.
  2. Including but not limited to list pulls, segmentation, reinvestment, and the systematic creation and attachment of incentives.
  3. Develop, test, refine, implement, and monitor marketing segmentation strategies with attention to ROI based on database response analysis.
  4. Conducts direct marketing analytics including response modeling, player profiling and

segmentation, needs analysis, predictive modeling, and other types of quantitative and

qualitative strategic business analysis.

  1. Develop comprehensive monthly reports on database segmentation, player profile analysis, and campaign performance.
  2. Analyzes performance data to investigate hypotheses and to identify meaningful patterns in rich.
  3. Uses data and analytics to help develop actionable strategic recommendations to maximize campaign success.
  4. Helps prepare professional presentations for dissemination of information analyzed.
  1. Read, understand, and adhere to Winnebago Gaming Compact and Winnebago Tribe Gaming Code and Personnel Rules and Regulations.
  2. Must attend all meetings and/or training as directed by management.
  3. Perform all other job-related duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

 

  • Possesses authority needed to accomplish 1 – 11 above.

 

SIGNATURE AUTHORITY:

 

·         None

 

ACCESS TO SENSITIVE AREAS:

 

  • With Security escort per Internal Controls.

 

MINIMUM QUALIFICATIONS:

 

  1. Previous experience in the casino, hospitality, and/or direct mail marketing industry with experience in multi-channel direct-response marketing preferred.
  2. Strong analytical skills and ability to draw conclusions based on data.
  3. Ability to investigate, analyze and solve problems, and communicate results.
  4. Proficiency in a PC environment, including the use of MS Excel, Access, PowerPoint, and Microsoft Word.
  5. Excellent communication skills and the ability to present statistical data in relevant terms and actionable outcomes.
  6. Must have the ability to balance multiple concurrent projects with varying degrees of priority, as well as working independently on projects from conception to completion.
  7. Print production experience beneficial.
  8. Must be able to complete work accurately, on time, and with a keen attention to detail.

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.
  2. Bachelor’s degree preferred or equivalent combination of education and experience.
  3. Ability to interact professionally with a diverse group.
  4. Must possess analytical thinking, communication, and presentation skills.
  5. Ability to research and persuade.
  6. Leadership skills and abilities.
  7. Must be able to successfully pass a pre-employment drug screen.
  8. Must be able to successfully pass a background investigation.
  9. Must be able to obtain a Winnebago Gaming Commission License.
  10.  Bi-cultural experience preferred.
  11. Native American preference.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  1. Must possess a valid driver’s license.
  2. Independent problem-solving skills; flexibility to meet tight deadlines.
  3. Must possess excellent attention to detail, a positive attitude, and strong interpersonal skills.
  4. Work is performed indoors in a climate-controlled environment.
  5. Must be able to work in close spaces while working with others.
  6. Must be able to handle excessive noise while working.
  1. Must be able to withstand a smoky environment for extended periods, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

EVS SUPERVISOR

JOB SUMMARY:

 

Supervises and coordinates cleaning tasks in all areas of the casino for a particular shift. Reports directly to the Housekeeping Manager.

All the Housekeeping Supervisors are working supervisors.

 

JOB DUTIES:

 

  1. Performs supervisory duties such as interviewing applicants, maintaining personnel records, performance appraisals, discipline, addressing complaints and resolving problems on shift.
  2. Responsible for organizing shift assignments and work schedules, adequate staffing, conducting shift meetings, training, and work procedures.
  3. Responsible for overseeing and assisting in the general cleaning of the casino and ensures quality of work of assigned shift according to department standards.
  4. Responsible for training and enforcing proper methods of cleaning and safety procedures.
  5. Responsible for enforcing all policies and procedures as established.
  6. Must keep informed of all casino activities and promotions, must possess good public relations skills, and be courteous and helpful to guests and associates at all times.
  7. Must exhibit good leadership skills, and always perform duties in a positive and professional manner.
  8. Must read, understand, and adhere to Standard Operating Procedures, Personnel Policies and Procedures, and Department Rules.
  9. Must attend all meetings and/or training as directed by management.
  10. Perform other job-related duties as assigned.

 

AUTHORITY AND SUPERVISORY CAPACITY:

 

  1. Possesses the authority needed to accomplish 1-10 above.

 

ACCESS TO SENSTIVE AREAS:

 

  1. With Security escort in accordance with Internal Controls.

 

 

 

 

SIGNATURE AUTHORITY:

 

  1. Leave slips
  2. Personnel Action Forms
  3. Employee Disciplinary Action Notices

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive computer skills.

  1. Six months to one-year related experience or training.
  2. Must have excellent communication and presentation skills.
  3. Good organizational and clerical skills required.
  4. Must be able to obtain gaming license.
  5. Bi-cultural experience preferred.
  6. Native American preference.
  7. Ability to read and comprehend simple instruction and correspondence.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Must be able to lift, push or pull up to 50 pounds, frequently above waist height.
  3. Must be in good physical condition.

 

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

 

EVS SHAMPOO/SCRUB CREW

JOB SUMMARY:

 

Performs essential daily and routine cleaning functions to properly maintain all hard surface floor areas of the casino in an attractive and orderly manner.  Performs regular shampoo cleaning of all carpeted office areas and cloth furniture.  Performs floor prep work, ready the floor for shampooing and scrubbing of casino floor, bingo floor, kitchen and hard surface areas.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 

  1. Performs routine cleaning duties such as sweeping, mopping, buffing, stripping and waxing of all hard surface floors throughout the casino and annex.

 

  1. Performs routine cleaning duties such as vacuuming, shampooing and stain/gum removal of all carpeted areas, cloth chairs, booths, stools and tables.

 

  1. Responsible for properly sanitizing hard surface floor areas in the kitchen, buffet (front/back), snack bar, bar and restrooms on a daily basis.

 

  1. Must adhere to proper methods for cleaning and safety procedures, which include chemical use and lifting/moving heavy objects/appliances.

 

  1. Always perform duties in a positive and professional manner, and be friendly and courteous to guests and associates.

 

  1. Must adhere to all policies and procedures of the casino and department.

 

  1. Perform regular duties of the porters as needed.

 

  1. Perform other job-related duties as needed.

 

 

 

 

 

 

AUTHORITY AND SUPERVISORY CAPACITY

 

Possesses authority needed to accomplish 1 – 8 above.

 

SIGNATURE AUTHORITY:

 

None

 

ACCESS TO SENSITIVE AREAS:

 

With Security escort in accordance with Internal Controls.

 

 

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive customer service skills.

  1. Must have excellent communication and presentation skills.
  2. Good organizational required.
  3. Must be able to obtain gaming license.
  4. Bi-cultural experience preferred.
  5. Native American preference.
  6. Ability to read and comprehend simple instruction and correspondence.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Must be able to lift, push or pull up to 50 pounds, frequently above waist height.
  3. Must be in good physical condition.
  4. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include

FOOD & BEVERAGE CASHIERS

JOB SUMMARY:

 

Performs cash handling duties, helps guests by taking food orders with an emphasis on guest service in all food service venues. Has a pleasant, friendly attitude towards guests and co-workers at all times.

 

JOB DUTIES:

 

  1. Immediately greet guests upon arrival, and takes care of customer orders.
  2. Fills bakery items, candy, pop, juice, cups, napkins, chips, candy, coffee, etc.
  3. Maintains a very clean area, including sweeping and mopping station at the end of shift. Takes empty boxes to dumpster.
  4. Must have a cheerful and courteous attitude at all times.
  5. Must be neat in appearance, respectful and pleasant.
  6. Wears proper uniform while on duty.
  7. Follows all sanitation procedures.
  8. Cleans coffee machine daily.
  9. Follows security procedures getting and checking out tills.
  10. Puts groceries away, rotating stock as you go.
  11. Stocks food items on line.
  12. Fills out opening/closing check lists, and pre-chart papers during shift.
  13. To have knowledge of all Casino and/or restaurant locations.
  14. To accurately compute all guest check totals and proved correct change.
  15. To accurately complete cash handling functions.
  16. To have working knowledge of the Point of Sales system.
  17. Must attend all meetings and/or training as directed by management.
  18. To perform other duties as assigned.
  19. To work as a team player with all other co-workers.
  20. Informs management of maintenance problems and guest complaints.
  21. Will let servers know when they are seated and to communicate any special request or needs of their guests, i.e. special occasions when working in the dining room.
  22. Maintain seating chart with knowledge of all table numbers and the server who is working each station when working in the dining room.
  23. Manage dining room to see that all tables, chairs and carpets are properly maintained throughout the shift when working in the dining room.
  24. Seat guests in an organized, rotational manner when working in the dining room.

 

  1. Thorough knowledge of menu items, buffet, entire establishment, tables, sections, service staff, daily specials and promotions.
  2. Keep menus clean and stocked.

 

AUTHORITY AND SUPERVISORY CAPACITY

 

Possesses authority needed to accomplish 1 – 26 above.

 

SIGNATURE AUTHORITY:

 

None

 

ACCESS TO SENSITIVE AREAS:

 

With Security escort in accordance with Internal Controls.

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive computer skills.

3.      Must obtain TIPS certification and re-certify as necessary

  1. Six months to one-year related experience or training.
  2. Must have excellent communication and presentation skills.
  3. Good organizational and clerical skills required.
  4. Must be able to obtain gaming license.
  5. Bi-cultural experience preferred.
  6. Native American preference.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  1. Must be able to lift 25 lbs routinely.
  2. Must be able to stand and walk for long periods of time.
  3. Must be able to push a cart weighing 50 lbs. occasionally.
  1. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

 

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

SALAD/PREP COOK

JOB SUMMARY:

 

Responsible for preparation of salads, vegetables, fruit, and meat as needed by the Cooks.

 

 

JOB DUTIES:

 

  1. Know food quality standards and the menu manuals.
  2. Practice teamwork among kitchen staff and other departments.
  3. Ensure sanitation standards are met.
  4. Prepare salads.
  5. Slice, cut, and prepare different types of foods for the cooks use.
  6. Learn and use proper meat carving techniques.
  7. Follow all SERV safe procedures.
  8. Must attend all meetings and/or training as directed by management.
  9. To perform other duties as assigned.

 

AUTHORITY AND SUPERVISORY CAPACITY

 

Possesses authority needed to accomplish 1 – 9 above.

 

SIGNATURE AUTHORITY:

 

None

 

ACCESS TO SENSITIVE AREAS:

 

With Security escort in accordance with Internal Controls.

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.
  2. Basic knowledge of food preparation techniques.
  3. Six months experience with all phases and operations of a kitchen.
  4. Must be able to obtain gaming license.
  5. Bi-cultural experience preferred.
  6. Native American preference.

 

CONDITION OF EMPLOYMENT

 

  1. Must be able to lift a minimum of 80 lbs.
  1. Must be able to stand for long periods of time.
  1. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

BARTENDER

JOB SUMMARY:

 

Prepares and serves food and beverages for guests and wait staff with emphasis on guest service.

 

JOB DUTIES:

 

  1. To go beyond expectations of customer service to create a lasting, positive impression of the casino.
  2. To have extensive drink and liquor knowledge.
  3. To assist management by informing them of maintenance problems and guest complaints.
  4. To keep your workstation clean and orderly, behind both bar and the bar top at all times.
  5. To complete any side work, set-up and closing duties as assigned.
  6. To cooperate with your co-workers.
  7. To assure the quality and consistency of drinks served.
  8. To be responsible for taking cash transactions.
  9. Responsible for maintaining bar costs, beverage portion controls and the overall profitability at the bar.
  10. To maintain bar stocks and inventory control.
  11. Bartenders should be aware of restaurant hours and menu items.
  12. To greet, welcome and to invite guests back.
  13. To anticipate the needs and wants of our guests.
  14. To use your product knowledge to upsell and suggestively sell.
  15. To quickly and efficiently attend the guests at the bar as well as the server staff needing service.
  16. Must attend all meetings and/or training as directed by management.
  17. To perform other duties as assigned.

 

 

AUTHORITY AND SUPERVISORY CAPACITY

 

Possesses authority needed to accomplish 1 – 17 above.

 

 

 

 

SIGNATURE AUTHORITY:

 

            None

 

 

ACCESS TO SENSITIVE AREAS:

 

With Security escort in accordance with Internal Controls.

 

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive computer skills.

  1. Six months to one year related experience or training.
  2. Must have excellent communication and presentation skills.
  3. Good organizational and clerical skills required.
  4. Must be able to obtain gaming license.
  5. Bi-cultural experience preferred.
  6. Native American preference.

 

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Must be able to stand for long periods of time.
  3. Must be able to maneuver and lift 75 lbs. periodically through a shift.
  4. Must be able to lift 25 lbs. above shoulder height routinely.
  5. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

BAR WAIT-STAFF

JOB SUMMARY:  The bar wait staff serves refreshments to customers on the floor in a pleasant and friendly manner.

 

JOB DUTIES:

 

  1. To go beyond the expected in service and create a lasting, positive impression of the casino.
  2. To know the casino’s food and beverage selection inside and out. To suggest specific beverages to guests.
  3. To greet, welcome and invite our guests back.
  4. To anticipate our guest’s needs and wants.
  5. To accommodate our guest’s time restrictions by giving fast and prompt service.
  6. To act as a final check on drinks before they are served.
  7. To assist management by informing them of maintenance problems and guest complaints.
  8. To properly clear all unneeded items constantly.
  9. To properly clear all empty drink containers from the casino floor.
  10. To keep accurate count of money and make accurate change back to the guests.
  11. To complete any set-up. Closing or sidework duties assigned.
  12. To keep the bar and service areas clean and well maintained.
  13. To know all coupon and specials offered.
  14. To know where all supplies are stored.
  15. To maintain good personal hygiene and cleanliness.
  16. To launder and maintain personal uniforms.
  17. To maintain the two-butt ashtray rule.
  18. To let management know when guests are celebrating special occasions (such as birthdays, anniversaries, etc.)
  19. To be aware of alcohol policies and procedures as well as employee policies and procedures and to be aware of any new memos or announcements posted.
  20. To learn guest’s names, habits and drinks and personalize your service to each one.
  21. To sell your guests on special events and promotions going on in the restaurant and casino floor.
  22. To assure the quality and consistency of drinks served.
  23. To work as a team player with your co-workers.
  24. To communicate drink orders to bartenders in an efficient and courteous manner.
  25. Must attend all meetings and/or training as directed by management.
  26. To perform other duties as assigned.

 

 

AUTHORITY AND SUPERVISORY CAPACITY

 

Possesses authority needed to accomplish 1 – 26 above.

 

SIGNATURE AUTHORITY:

 

None

 

ACCESS TO SENSITIVE AREAS:

 

With Security escort in accordance with Internal Controls.

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive computer skills.

  1. Six months to one year related experience or training.
  2. Must have excellent communication and presentation skills.
  3. Good organizational and clerical skills required.
  4. Must be able to obtain gaming license.
  5. Bi-cultural experience preferred.
  6. Native American preference.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Must be able to stand and walk for long periods of time.
  3. Must be able to lift 35lbs routinely
  4. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

HOTEL FRONT DESK/RESERVATIONS

JOB SUMMARY:

Responsible for providing outstanding guest service to WinnaVegas customers.  Performs a variety of guest services functions including duties related to telephone, internet, key control, ensuring high-quality guest relations.

JOB DUTIES:    This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

1.       Greets, registers, and assigns rooms to guests.

2.       Issues room keys to guests.

3.       Responsible for proper key control and other security measures.

4.       Answers telephone professionally.

5.       Transmits and receives telephone messages and sets up guests’ wake-up calls.

6.       Date stamps, sorts, and racks incoming mail and messages.

7.       Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.

8.       Keep records of room availability and guests’ accounts.  Operates the front office computer system.  Makes photocopies, if needed.

9.       Computes bill, collects payment, and makes change for guests.

10.    Makes and confirms reservations.

11.    Posts charges such as room, food, liquor, or telephone, to guest folio.

12.    Checks out guests and inquiries about their stay.

13.    Promotes and supports WinnaVegas Casino/Resort initiatives.

14.    Actively builds awareness of the Casino/Resort to guests.

15.    Provides and ensures high-quality guest relations.  Receives and resolves guest complaints in a manner consistent with Company policy.  Makes Hotel Manager aware of any guest complaints.

16.    Maintains the highest levels of quality assurance ratings, including guest comment cards, accounting audit, and inspection scores.

17.    Confers and cooperates with other departments as needed to ensure coordination of activities.

18.    Works toward a 90% walk-in conversion rate goal.

19.    Ensures compliance of all company policies and procedures.

20.    Adheres to all safety procedures and informs management of any unsafe conditions.

21.    Attends meetings and training as requested.

22.    Read, understand and adhere to the Winnebago Gaming Compact and Winnebago Tribal Gaming Code, Rules and Regulations

23.    Perform all other job related duties as assigned.

EDUCATION/EXPERIENCE REQUIREMENTS

Minimum Qualifications:
Must have a high school diploma or G.E.D.  Two years customer service experience required with hotel front desk experience preferred.  Must have general knowledge of computers as well as excellent interpersonal and communications skills.

No theft or stealing convictions.   Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, as well as obtain and maintain a gaming license.

Physical Demands:
While performing the duties of this job, the employee regularly is required to stand for extended periods of time; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.

Work Environment:
Work is generally performed in the Resort hotel(s) area with exposure to heat, cold, and Casino setting with exposure to secondhand smoke and a high noise level.  Evening, graveyard, holiday and/or weekend work are required.  Extended hours and irregular shifts may be required.

 

AUTHORITY AND SUPERVISORY CAPACITY 

 

Possesses authority needed to accomplish 1-23 above.

 

SIGNATURE AUTHORITY

 

  • None

 

CONDITION OF EMPLOYMENT

  1. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

 

ACCESS TO SENSITIVE AREAS

 

  • With Security escort in accordance with Internal Controls.

 

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hand to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

SALES COORDINATOR I

JOB SUMMARY:

 

This entry level position will be the a contact for new and existing bus groups as well as assist the Bussing/Sales Coordinator II in generating sales for the Casino and/or Hotel.  Responsible for effectively communicating group information to staff, as well as ensuring the groups are taken care of while on property.

 

 

JOB DUTIES:

 

 

  1. Works to ensure customer satisfaction and increase traffic to the casino through the development and coordination of appropriate guest packages.
  2. Serves as a representative at local and national trade shows and promotional events as well as appropriate tourism related organizations.
  3. Develops and maintains current information regarding incoming conventions and promotional programs of group and tour travel operators.
  4. Targets new business opportunities and develops profitable customer segments for ground transportation programs.
  5. Generates new accounts and maintains existing accounts.
  6. Conduct sales calls, promoting the property through travel and personal involvement in regional and tourism-related organizations to include participation at trade and travel shows.
  7. Communicate with team members regarding bus groups.
  1. Develop new account contacts.
  2. Build a rapport with existing account contacts.
  3. Responsible for identifying potential transient, contract, group, social, and other market segmentations to generate room-nights and increase meeting room and banquet facility activity.
  4. Develop and implement new sales and marketing strategies.
  5. Create new ways and means of presenting information that will attract new business opportunities.
  6. Demonstrate strong communication skills, both verbal and written.
  7. Network and prospect.
  1. Read, understand, and adhere to the Winnebago Gaming Compact and Winnebago Tribe Gaming Code and Personnel Policies and Procedures.
  2. Must attend meetings and/or training as directed by management.
  3. Perform all other job related duties as assigned.

 

 

AUTHORITY AND SUPERVISORY CAPACITY

 

  • Possesses authority needed to accomplish 1 – 17 above.

 

SIGNATURE AUTHORITY:

 

·         Sign for bus payments

 

ACCESS TO SENSITIVE AREAS:

 

  • With Security escort in accordance with Internal Controls.

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High school diploma or GED required.
  2. College degree preferred.
  3. Comprehensive computer skills.
  4. Extensive statistical and math skills required.
  5. Previous sales experience (preferably in casino environment).
  6. Must have excellent communication and presentation skills.
  7. Leadership skills and abilities.
  8. Must be able to obtain gaming license.
  9. Bi-cultural experience preferred.
  10. Native American preference.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  1. Must possess a valid driver’s license.
  2. Able to work flexible hours (Weekends/Holidays).
  3. Must be dependable, self-started, able to handle several tasks simultaneously with little or no supervision.
  4. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

SALES COORDINATOR II

JOB SUMMARY:

 

This position will be the main contact for new and existing bus groups as well as generating sales for the Casino and/or Hotel.  Responsible for effectively communicating group information to internal staff, as well as ensuring the groups are taken care of while on property. Responsible for mentoring the Bussing/Sales Coordinator I position. Implement sales and marketing strategies to maximize profits of the facilities while maintaining a high level of customer satisfaction.

 

 

JOB DUTIES:

 

 

  1. Works to ensure customer satisfaction and increase traffic to the casino through the development and coordination of appropriate guest packages.
  2. Serves as a representative at local and national trade shows and promotional events as well as appropriate tourism related organizations.
  3. Develops and maintains current information regarding incoming conventions and promotional programs of group and tour travel operators.
  4. Targets new business opportunities and develops profitable customer segments for ground transportation programs.
  5. Generates new accounts and maintains existing accounts.
  6. Conduct sales calls, promoting the property through travel and personal involvement in regional and tourism-related organizations to include participation at trade and travel shows.
  7. Communicate with team members regarding bus groups.
  1. Develop new account contacts.
  2. Build a rapport with existing account contacts.
  3. Responsible for identifying potential transient, contract, group, social, and other market segmentations to generate room-nights and increase meeting room and banquet facility activity.
  4. Develop and implement new sales and marketing strategies.
  5. Create new ways and means of presenting information that will attract new business opportunities.
  6. Demonstrate strong communication skills, both verbal and written.
  7. Network and prospect.
  1. Read, understand, and adhere to the Winnebago Gaming Compact and Winnebago Tribe Gaming Code and Personnel Policies and Procedures.
  2. Must attend meetings and/or training as directed by management.
  3. Perform all other job related duties as assigned.

 

 

AUTHORITY AND SUPERVISORY CAPACITY

 

  • Possesses authority needed to accomplish 1 – 17 above.

 

SIGNATURE AUTHORITY:

 

·         Sign for bus payments

·         Purchase Orders

·         Authorize overtime

 

 

 

ACCESS TO SENSITIVE AREAS:

 

  • With Security escort in accordance with Internal Controls.

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High school diploma or GED required.
  2. College degree preferred.
  3. Comprehensive computer skills.
  4. Extensive statistical and math skills required.
  5. Previous sales experience (preferably in casino environment).
  6. Must have excellent communication and presentation skills.
  7. Leadership skills and abilities.
  8. Must be able to obtain gaming license.
  9. Bi-cultural experience preferred.
  10. Native American preference.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  1. Must possess a valid driver’s license.
  2. Able to work flexible hours (Weekends/Holidays).
  3. Must be dependable, self-started, able to handle several tasks simultaneously with little or no supervision.
  4. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

FACILITIES TECH II

SUMMARY

Performs maintenance service and general repairs in the areas of plumbing, carpentry, painting, plastering, machine service, electrical, tile work, grounds work, furniture repair, upholstery, welding, and/or vehicle servicing, and other work as required. Must present a positive image in the casino and the community.

 

ESSENTIAL DUTIES

  1. Performs routine painting, plumbing, electrical wiring, and other related maintenance activities; repairs furniture, doors, windows, cabinet work, small appliances and equipment; replaces light bulbs, filters, dimmers, locks and other duties as assigned by shift supervisor; assists with furniture set-up and construction, office moves, carpet laying, other redesigns, and other work as needed.
  2. Diagnoses and resolves minor facility or equipment problems without assistance; notifies management concerning need for major repairs or additions to lighting, heating, and ventilating equipment.
  3. Maintains the integrity of facilities based on building codes and laws; operates within the safety rules and codes set by the company and has a working knowledge of recognized safety and environmental regulations.
  4. Assures prompt, courteous service to all customers, internal and external; performs additional duties as needed.
  5. Must be able to read blueprints and schematics and perform tasks utilizing both; must also be able to read equipment manuals.
  6. Operates company vehicles to perform service for the company.
  7. Must be able to stand for long periods of time; and must be able to walk long distances to parking area when required.
  8. Able to react to change productively and handle other tasks as assigned.

 

EDUCATION

High School Diploma or equivalent is required.

 

EXPERIENCE

Environment typically is a Class II or III Casino experience preferred.

 

SPECIAL SKILLS

Communication Skills – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings; explains information, whether oral or written, clearly and informatively; presents numerical data effectively; able to read and interpret written information.

 

Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; places success of team above own interests; collaborates and cooperates with others; works hard to achieve win-win solutions; personally, contributes to team efforts.

 

Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; completes tasks on time or notifies appropriate person with an alternate plan.

Other useful skills:

  1. Minimal supervision; must be a self-starter.
  2. Candidate given temporary ability to purchase needed items with a company credit card.
  3. Special skills required: problem solving, analytical ability, communication skills, interpersonal skills; and dexterity.

 

LICENSES/CERTIFICATIONS

WCR Gaming License is required.

Valid Iowa Driver’s License.

 

JOB DEMANDS

Physical

Ability to maneuver in all areas of casino, frequent ascent/descent from bus stairs, travel to various on/off site venues, which may involve elevation changes in surfaces. Visual acuity to discern and examine text, graphics, color and symmetry.  Speech to communicate clearly, express ideas and convey information in an understandable manner.  Ability to hear for listening comprehension and to understand ideas presented through spoken words and sentences. Manual dexterity to complete run log, routine maintenance check of fluids and examine documents, records and files.

 

Refer to Human Performance Evaluation for specific physical demands.

 

Mental

Social perceptiveness to assess and understand other’s reactions and behavior. Critical thinking to use logic and reasoning, reach conclusions/solutions.  Comprehension in assessing and analyzing and processing alpha, numeric and visual data; completing required documents accurately.  Mental capacity to monitor sometimes complex driving situations to make quick decisions to manipulate/maneuver vehicles in crowded or high-risk areas; tolerate stress, conduct tasks under critical deadlinesAbility to concentrate on task over a period of time without being distracted.

      

Environmental

Work in motor vehicle, casino operations and external environments; exposure to second hand smoke, high noise level, bright lights, fluctuative temperatures/weather conditions.

FACILITIES WATER TREATMENT OPERATOR

JOB SUMMARY:

Performs essential maintenance and repair functions to ensure efficient mechanical operations and proper upkeep of all areas of the casino facilities and grounds in an orderly and attractive manner.

 

DUTIES & RESPONSIBILITIES

  • Trouble shoots, repairs, installs, monitors and maintains all machinery, equipment, HVAC, electrical systems while using the proper hand and/or power tools.
  • Trouble shoots, repairs, installs, monitors and maintains plumbing, sewage and water systems and fixtures while using the proper hand and/or power tools.
  • Constructs, erects, installs and repairs physical structures of wood, plywood, cement and wallboard, while using the proper hand and/or power tools
  • Installs and repairs floor, ceiling and wall coverings, and performs routine finish work including preparing, painting, staining, trimming, etc
  • Performs preventive and predictive maintenance schedules on a routine basis for the purpose of identifying potential hazards and repairs
  • Performs routine clean up of assigned work areas and maintenance shop areas
  • Must be able to comprehend and follow basic instructions, and adhere to all policies and procedures of the casino and department
  • Must demonstrate good attendance and work initiative and always perform duties in a positive and professional manner
  • Requests materials, supplies and equipment for the purpose of ensuring that adequate materials are available to complete assignments in a timely manner.
  • Must attend all company and department training/meetings as directed
  • Demonstrate strong leadership abilities, work initiative and show good common sense
  • Responsible for all tasks and emergencies that arise on assigned shift and communicate and/or pass on this information to following shifts
  • Complete all routine paperwork and shift reports on a daily basis
  • Knows the location of all shop equipment, materials and supply inventory and all paperwork that relates to maintenance operational procedures
  • Ability to read and comprehend from verbal instructions, blueprints and/or working drawings

 

 

 

 

 

  • Must be knowledgeable of and adhere to proper safety methods for equipment/tool operation, chemical use, construction practices and lifting techniques without presenting a direct threat to self or others
  • Must show the ability to prioritize work orders and requests that best fits the maintenance department and the casino.
  • Assists other personnel as may be required for the purpose of supporting them in the completion of their work – Perform other job related duties as assigned.

 

 

ACCESS TO SENSITIVE AREAS

With security escort in accordance with internal controls.

 

EDUCATION/EXPERIENCE

High School diploma or GED required

At least 5 years experience in the building trades

Must be mechanically inclined

Knowledge of materials, methods, principles, practices and the appropriate tools in the following fields:

  • Carpentry
  • Plumbing
  • Electrical
  • Welding
  • Painting

 

PHYSICAL REQUIREMENTS

Required to use hands and fingers to handle or feel objects, tools, or controls; and reach with hands and arms.

Must be able to stand/walk/bend for up to eight hours; and frequently required to stoop, kneel, crouch, and crawl.

Must be able to manually lift and/or move up to 50 pounds intermittently.  Heavier parts are lifted using other methods.

Must be in good physical condition.

Must be able to work and climb on ladders, scaffolds and man lifts up to 40 feet.

Must be able to work under extreme weather variations and conditions and be exposed to temperature variations and wet and/or humid work conditions.

 

CONDITIONS OF EMPLOYMENT

Must be able to obtain a Class III gaming license

Ability to obtain Pool Operator Certification within one (1) year of employment AND maintain the Certification.

Must satisfactorily complete a 90-day probationary period

Must possess a sensitivity to Indian culture

Must be able to interact successfully with associates and guests

Must be able to work independently and complete assignments with minimal supervision

Must have a telephone
Must maintain valid driver’s license and be insurable

Must be able to be flexible and/or coordinate regular scheduled days off, vacations and different start times with approaching weather conditions and scheduled work

Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

 

ON THE JOB TRAINING

Must satisfactorily complete casino orientation

Must satisfactorily complete departmental orientation

Must complete all training deemed necessary or mandatory by management

Must be willing to improve professional skills through additional training and development

FACILITIES ASSISTANT HVAC LEAD TECH

JOB SUMMARY

Assists at installing, diagnosing, trouble-shooting, repairing, maintaining and performing preventive maintenance and routine upkeep on complex mechanical, HVAC, pool, and distribution systems throughout the casino and related equipment, involving work of a varied nature with minimum supervision.

 

JOB DUTIES

  • Assists in the management duties such as interviewing, work scheduling and planning, budgeting, conducting shift meetings, maintaining records, performance appraisals, discipline, addressing complaints, worker safety and resolving problems.
  • Assists at installing and rearranging complex equipment, diagnosis of complex equipment failure, and dismantle, repair and reassemble complex equipment.
  • Perform tasks in the mechanical skill area such as electrical, fabrication, assembly, welding and pipefitting, and occasionally perform tasks in other trades as needed.
  • Operates and maintains specialized machinery, equipment and tools utilized in the repair of heating, ventilation and air conditioning.
  • Performs daily pool maintenance and deck/pool cleaning procedures.
  • Monitors and maintains pool filtration system.
  • Monitors pool water chemistry through testing and adjusts as needed to maintain standards.
  • Works from drawings, verbal instructions or sketches from equipment schematics.
  • Demonstrate willingness to improve department operations, passes on information to following shifts, and makes recommendations for equipment replacement/upgrade.
  • Demonstrate good common sense, good attendance and initiative, and always perform duties in a positive and professional manner.
  • Demonstrate ability to complete assignments personally with minimal supervision.
  • Must adhere to and enforce all policies and procedures of the casino and department.
  • Must attend all company and department training/meetings as directed.
  • Know the locations of all shop equipment, materials and supply inventory and complete all paperwork that relates to maintenance operational procedures.
  • Must be knowledgeable of and adhere to, and train and enforce proper safety methods for equipment/tool operation, chemical use and lifting techniques
  • Assists other personnel as may be required for the purpose of supporting them in the completion of their work – Perform other job related duties as assigned.

 

 

 

AUTHORITY AND SUPERVISORY CAPACITY

 

Possesses authority needed to accomplish 1 – 16 above.

 

 

ACCESS TO SENSITIVE AREAS

With Security escort in accordance with Internal Controls.

 

EDUCATION/EXPERIENCE

High school or GED required.

Must be knowledgeable in HVAC and tools and procedures preferred.

Must have HVAC certification.

Additional experience/training in electrical field preferred.

 

 

PHYSICAL REQUIREMENTS

Must be in good physical condition.

Required to use hands and fingers to handle or feel objects, tools, or controls; and reach with hands and arms.

Must be able to stand/walk/bend for up to eight hours; and frequently required to stoop, kneel, crouch, and crawl.

Must be able to manually lift and/or move up to 50 lbs. intermittently.  Heavier parts are lifted using other methods.

Must be able to work and climb on ladders, scaffolds, man-lifts up to 40 feet.

Must be able to work under extreme weather variations and conditions and be exposed to temperature variations and wet and/or humid work conditions.

 

CONDITIONS OF EMPLOYMENT

Must be able to obtain Class III gaming license

Must satisfactorily complete 90-day probationary period

Must possess a sensitivity to Native American culture

Must be able to interact successfully with associates and guests

Must be able to work independently with minimal direct supervision

Must have a telephone

Must maintain valid driver’s license and be insurable.

Must be able to be flexible and or coordinate regular scheduled days off, vacations and different start times with approaching weather conditions and scheduled HVAC work

Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stop, kneel, crouch, or crawl, small.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

HOTEL HOUSEKEEPING

JOB SUMMARY:

Responsible for maintaining clean and sanitary facilities.

JOB DUTIES:    This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

 

1.       To clean hotel rooms quickly, neatly, and efficiently.

2.       Ensure guest room corridors are clean.

3.       Maintain a neat and clean cart, equipment, storage rooms, and supplies.

4.       Label and submit all lost and found items to the housekeeping supervisor.

5.       Create a courteous, friendly, and professional work environment.

6.       Ensure compliance with safety and sanitation standards.

7.       Execute a deep cleaning program.

8.       Approach all encounters with guests and employees in a friendly, service-oriented manner.

9.       Ensure that all guest rooms, public areas, and back of the house work areas meet the established standards of cleanliness.

10.    Attends meetings and training as requested.

11.    Read, understand and adhere to Winnebago Gaming Compact and Winnebago Tribal Gaming Code and Rules and Regulations.

  1. Perform other duties as assigned.

 

EDUCATION/EXPERIENCE REQUIREMENTS

Minimum Qualifications:
Must have a high school diploma or G.E.D.  One year housekeeping experience preferred.  Must have general knowledge of computers.

No theft or stealing convictions.   Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, as well as obtain and maintain a gaming license.

Physical Demands:
While performing the duties of this job, the employee regularly is required to stand for extended periods of time; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.

Work Environment:
Work is generally performed in the Resort hotel(s) area with exposure to heat, cold, and Casino setting with exposure to secondhand smoke and a high noise level.  Evening, graveyard, holiday and/or weekend work are required.  Extended hours and irregular shifts may be required.

 

 

AUTHORITY AND SUPERVISORY CAPACITY 

 

Possesses authority needed to accomplish 1-12 above.

 

SIGNATURE AUTHORITY

 

  • None

 

CONDITION OF EMPLOYMENT

  1. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

ACCESS TO SENSITIVE AREAS

 

  • With Security escort in accordance with Internal Controls.

 

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hand to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

 

HOTEL LAUNDRY

JOB SUMMARY:

Responsible for cleaning towels, linens, and bedding.

JOB DUTIES:    This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

1.       Wash, dry, and fold towels, linens, and bedding.

2.       Understand laundry room operations such as washers, dryers, folding, and chemicals.

3.       Clean and maintain laundry room areas while keeping up with standards set by the Supervisor and Manager.

4.       Ensure a high level of customer service is maintained at all times.

5.       Assist guests with all questions and reasonable requests.

6.       Read, understand and adhere to the Winnebago Gaming Compact and Winnebago Tribal Gaming Code, Rules and Regulations

7.       Perform all other job-related duties as assigned.

 

EDUCATION/EXPERIENCE REQUIREMENTS

Minimum Qualifications:
Must have a high school diploma or G.E.D.  Prior hotel laundry experience preferred.

No theft or stealing convictions.   Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, as well as obtain and maintain a gaming license.

Physical Demands:
While performing the duties of this job, the employee regularly is required to stand for extended periods of time; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.

Work Environment:
Work is generally performed in the Resort hotel(s) area with exposure to heat, cold, and Casino setting with exposure to secondhand smoke and a high noise level.  Evening, graveyard, holiday and/or weekend work are required.  Extended hours and irregular shifts may be required.

 

AUTHORITY AND SUPERVISORY CAPACITY 

 

Possesses authority needed to accomplish 1-7 above.

 

SIGNATURE AUTHORITY

 

  • None

 

CONDITION OF EMPLOYMENT

  1. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

ACCESS TO SENSITIVE AREAS

 

  • With Security escort in accordance with Internal Controls.

 

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hand to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.