JOB SUMMARY:

The Cook prepares all food in accordance with established standards. Maintains a clean, safe, sanitary working area and environment. Will be trained in Buffet, Café, and Concessions and scheduled based on business demands.

JOB DUTIES:

1. Responsible for accurate servicing of all items for the guest.
2. Ensures that all food production is uniform and consistent.
3. Follows all recipes and standards as established by the Executive Chef.
4. Controls food production to include: proper cooking methods, cooking time and temperature and ensuring sanitation, handling and storage of prepared food and leftovers.
5. Prepares for rush period of work by maintaining par levels of stock.
6. Checks work stations.
7. Enforces quantity and food proportion.
8. Fills special orders when customers request it.
9. Organize the workday.
10. Flexible with break schedules to meet guests’ needs.
11. Solves crisis situations without Lead Cook/Sous Chef.
12. Makes sauces and salads.
13. Successful completion of Servsafe class is preferred.
14. Must attend all meetings and/or training as directed by management.
15. Keeps log of steak count.
16. Performs other job related duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 16 above.

SIGNATURE AUTHORITY:

Goods Delivered

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Knowledge of kitchen sanitation, operation and maintenance of kitchen equipment.
3. Basic knowledge of food preparation techniques.
4. Six months experience with all phases and operations of the kitchen.
5. Must have at least one year experience as a cook.
6. Must be able to obtain gaming license.
7. Bi-cultural experience preferred.
8. Native American preference.

CONDITION OF EMPLOYMENT

1. Must be a able to lift a minimum of 90 lbs.
2. Must be able to stand for long periods of time.
3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Weighs, wraps, and counts all moneys collected from slot machines or table games by performing the following duties.

JOB DUTIES:

1. Computes and records totals of moneys counted.
2. Examines and sorts coins, tokens, and currency.
3. Moves chips, tokens, coin, and currency to storage, cashiers, or safe.
4. Read, understand and adhere to Gaming Compact and Winnebago Tribe Gaming Rules and Regulations.
5. Must attend all meetings and/or training as directed by management.
6. Performs all duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 6 above.

SIGNATURE AUTHORITY:

None

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. Six months to one year related experience or training.
4. Must have excellent communication and presentation skills.
5. Good organizational and clerical skills required.
6. Must be able to obtain gaming license.
7. Bi-cultural experience preferred.
8. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to lift and/or move up to 100 lbs
3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Responsible for maintaining good customer service concerning operation of machines within the established standards of the department and shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

JOB DUTIES:

1. Reset minor malfunctions on slot machines.
2. Maintains security and accountability of funds entrusted.
3. Ensures all facilities and equipment are functioning properly within the department.
4. Greets customers and sees that players are properly hosted.
5. Verifies Open/Close and Buys for all Banks.
6. Maintains good customer relations.
7. Always perform duties in a positive and professional manner.
8. Must adhere to policies and procedures.
9. Performs designated fill duties as assigned.
10. Effects change transactions with customers.
11. Must attend all meetings and/or training as directed by management.
12. Performs all duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

• Possesses authority needed to accomplish 1 – 12 above.

SIGNATURE AUTHORITY:

• Jackpot/Fill receipt
• Open/Close report
• Debit/Credit receipt
• Buy Sheet
• Slot Machine keys (door and jackpot reset)
• Machine access card
• Slots drop cabinet key with security escort when performing designated floor duties
• Forms W-2G, 5754 (multiple winners), & 8362 (Currency Transaction Report) When performing Designated Floor

ACCESS TO SENSITIVE AREAS:

• Slot machine interiors
• Slot repair shop
• Change Banks
• When performing duties as Designated Floor access to fill side of drop
• With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. Previous money handling experience preferred.
4. Must have the mathematical skills to be proficient in balancing all banks and departmental documents.
5. Basic knowledge of slot machine theory and operation required.
5. Must have excellent communication and presentation skills.
6. Good organizational and clerical skills required.
7. Must be able to obtain gaming license.
8. Bi-cultural experience preferred.
9. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to stand and walk for long periods of time.
3. Must be able to lift and carry a minimum of 50 lbs.
4. Must be able to interact successfully with associates and guests
5. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Responsible for providing outstanding guest service to WinnaVegas guests. Performs a variety of guest service functions, while exchanging currency for coin, check cashing, and verification, cashing in chips, making players club cards and redeeming club benefits.

JOB DUTIES:

1. Proficient with all aspects of Casino Trac system.
2. Enrolls guest in Club Winn membership, assist guest on using Club Winn cards.
3. Retrieve and look up pertinent player information in the database.
4. Proficient with ability to make change, cashes checks, cashes in coin for customers and employees in a confidential manner.
5. Records amount received and prepares reports of transaction.]
6. Verifies paperwork and dispenses monies for jackpot/fills.
7. Balances and account for all cash, chips, token and checks, recording all information on the appropriate forms.
8. Must learn and become proficient with all banks ranging from cashier window to master bank.
9. Able to reconcile a till after each shift.
10. Ensures that all “Players Club Situation Forms”, and “Players Club Guest Complaints Forms” are taken and filled out completely by attendant, and turned over to the Shift Supervisor immediately. It will be the responsibility of the supervisor/manager to process A.S.A.P.
11. Issues tills for Casino departments, as needed.
12. Maintains awareness and knowledge of all Casino activities, events, promotions, and services offered to WinnaVegas guests.
13. Read, understand and adhere to Gaming Compact and Winnebago Tribe Code, Rules and Regulations, Internal Controls, Standard Operating Procedures, Departmental Rules.
14. Must attend all meetings and/or training as directed by management.
15. Reports directly to Supervisor, Lead Supervisor, Manager
16. Perform all other job duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 16 above.

SIGNATURE AUTHORITY:

None

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. Six months to one years related experience or training.
4. Must have excellent communication and presentation skills.
5. Good organizational and clerical skills required.
6. Must be able to obtain gaming license.
7. Bi-cultural experience preferred.
8. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to lift up to 50 lbs
3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Performs cash handling duties, greeting and seating of guests, with emphasis on guest service.

JOB DUTIES:

1. Immediately greet guests upon arrival, welcome and invite guests back upon departure.
2. Maintain seating chart with knowledge of all table numbers and the server who is working each station.
3. Manage dining room to see that all tables, chairs and carpets are properly maintained throughout the shift.
4. Seat guests in an organized, rotational manner.
5. To work as a team player with all other co-workers..
6. Informs management of maintenance problems and guest complaints.
7. Will let servers know when they are seated and to communicate any special request or needs of their guests, i.e. special occasions.
8. Thorough knowledge of menu items, buffet, entire establishment, tables, sections, service staff, daily specials and promotions.
9. Keep menus clean and stocked.
10. Must attend all meetings and/or training as directed by management.
11. Knowledge of all Casino and/or restaurant locations.
12. Accurately compute all guest check totals and proved correct change.
13. Accurately complete cash handling functions.
14. Working knowledge of the Point of Sales system.
15. Cashiers on the employee line, when scheduled/assigned.
16. To perform other duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 16 above.

SIGNATURE AUTHORITY:

None

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. Six months to one year related experience or training.
4. Must have excellent communication and presentation skills.
5. Good organizational and clerical skills required.
6. Must be able to obtain gaming license.
7. Bi-cultural experience preferred.
8. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to lift 25 lbs routinely.
3. Must be able to stand and walk for long periods of time.
4. Must be able to push a cart weighing 50 lbs occasionally.
5. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Responsible for providing outstanding guest service to WinnaVegas customers. Performs a variety of guest services functions including duties related to telephone, internet, key control, ensuring high-quality guest relations.

JOB DUTIES:

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

1. Greets, registers, and assigns rooms to guests.
2. Issues room keys to guests.
3. Responsible for proper key control and other security measures.
4. Answers telephone professionally.
5. Transmits and receives telephone messages and sets up guests’ wake-up calls.
6. Date stamps, sorts, and racks incoming mail and messages.
7. Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
8. Keep records of room availability and guests’ accounts. Operates the front office computer system. Makes photocopies, if needed.
9. Computes bill, collects payment, and makes change for guests.
10. Makes and confirms reservations.
11. Posts charges such as room, food, liquor, or telephone, to guest folio.
12. Checks out guests and inquiries about their stay.
13. Promotes and supports WinnaVegas Casino/Resort initiatives.
14. Actively builds awareness of the Casino/Resort to guests.
15. Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with Company policy. Makes Hotel Manager aware of any guest complaints.
16. Maintains the highest levels of quality assurance ratings, including guest comment cards, accounting audit, and inspection scores.
17. Confers and cooperates with other departments as needed to ensure coordination of activities.
18. Works toward a 90% walk-in conversion rate goal.
19. Ensures compliance of all company policies and procedures.
20. Adheres to all safety procedures and informs management of any unsafe conditions.
21. Attends meetings and training as requested.
22. Read, understand and adhere to the Winnebago Gaming Compact and Winnebago Tribal Gaming Code, Rules and Regulations
23. Perform all other job related duties as assigned.

EDUCATION/EXPERIENCE REQUIREMENTS

Minimum Qualifications:
Must have a high school diploma or G.E.D. Two years customer service experience required with hotel front desk experience preferred. Must have general knowledge of computers as well as excellent interpersonal and communications skills.

No theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, as well as obtain and maintain a gaming license.

Physical Demands:
While performing the duties of this job, the employee regularly is required to stand for extended periods of time; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

Work Environment:
Work is generally performed in the Resort hotel(s) area with exposure to heat, cold, and Casino setting with exposure to secondhand smoke and a high noise level. Evening, graveyard, holiday and/or weekend work are required. Extended hours and irregular shifts may be required.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1-23 above.

SIGNATURE AUTHORITY

None

CONDITION OF EMPLOYMENT
1. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

ACCESS TO SENSITIVE AREAS

With Security escort in accordance with Internal Controls.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hand to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Responsible for cleaning towels, linens, and bedding.

JOB DUTIES:

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

1. Wash, dry, and fold towels, linens, and bedding.
2. Understand laundry room operations such as washers, dryers, folding, and chemicals.
3. Clean and maintain laundry room areas while keeping up with standards set by the Supervisor and Manager.
4. Assist housekeepers when needed.
5. Ensure a high level of customer service is maintained at all times.
6. Assist guests with all questions and reasonable requests.
7. Read, understand and adhere to the Winnebago Gaming Compact and Winnebago Tribal Gaming Code, Rules and Regulations
8. Perform all other job related duties as assigned.

EDUCATION/EXPERIENCE REQUIREMENTS

Minimum Qualifications:
Must have a high school diploma or G.E.D. Prior hotel laundry experience preferred.
No theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, as well as obtain and maintain a gaming license.

Physical Demands:
While performing the duties of this job, the employee regularly is required to stand for extended periods of time; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

Work Environment:
Work is generally performed in the Resort hotel(s) area with exposure to heat, cold, and Casino setting with exposure to secondhand smoke and a high noise level. Evening, graveyard, holiday and/or weekend work are required. Extended hours and irregular shifts may be required.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1-23 above.

SIGNATURE AUTHORITY

None

CONDITION OF EMPLOYMENT

1. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

ACCESS TO SENSITIVE AREAS

With Security escort in accordance with Internal Controls.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hand to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Performs essential cleaning functions and properly maintains all areas of the casino and grounds in an attractive and orderly manner.

JOB DUTIES:

1. Performs routine cleaning duties such as sweeping, vacuuming, dusting, mopping, washing windows/walls/brass/waste receptacles, trash collection, sidewalk snow removal/de-icer, etc.
2. Responsible for properly sanitizing and cleaning restrooms, and regularly stocking with supplies.
3. Must adhere to proper methods for cleaning and safety procedures; which includes chemical use, blood borne pathogens, and lifting/moving heavy objects/furniture.
4. Always perform duties in a positive and professional manner, and be friendly and courteous to guests and associates.
5. Must adhere to all policies and procedures of the casino and department.
6. Perform duties of the shampoo crew and/or scrub crew as needed.
7. Must attend all meetings and/or training as directed by management.
8. Perform other duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 8 above.

SIGNATURE AUTHORITY:

None

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive customer service skills.
3. Must have excellent communication and presentation skills.
4. Good organizational required.
5. Must be able to obtain gaming license.
6. Bi-cultural experience preferred.
7. Native American preference.
8. Ability to read and comprehend simple instruction and correspondence.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to lift, push or pull up to 50 pounds, frequently above waist height.
3. Must be in good physical condition.
4. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Performs essential daily and routine cleaning functions to properly maintain all hard surface floor areas of the casino in an attractive and orderly manner. Performs regular shampoo cleaning of all carpeted office areas and cloth furniture. Performs floor prep work, ready the floor for shampooing and scrubbing of casino floor, bingo floor, kitchen and hard surface areas.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Performs routine cleaning duties such as sweeping, mopping, buffing, stripping and waxing of all hard surface floors throughout the casino and annex.
2. Performs routine cleaning duties such as vacuuming, shampooing and stain/gum removal of all carpeted areas, cloth chairs, booths, stools and tables.
3. Responsible for properly sanitizing hard surface floor areas in the kitchen, buffet (front/back), snack bar, bar and restrooms on a daily basis.
4. Must adhere to proper methods for cleaning and safety procedures, which include chemical use and lifting/moving heavy objects/appliances.
5. Always perform duties in a positive and professional manner, and be friendly and courteous to guests and associates.
6. Must adhere to all policies and procedures of the casino and department.
7. Perform regular duties of the porters as needed.
8. Perform other job related duties as needed.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 8 above.

SIGNATURE AUTHORITY:

None

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive customer service skills.
3. Must have excellent communication and presentation skills.
4. Good organizational required.
5. Must be able to obtain gaming license.
6. Bi-cultural experience preferred.
7. Native American preference.
8. Ability to read and comprehend simple instruction and correspondence.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to lift, push or pull up to 50 pounds, frequently above waist height.
3. Must be in good physical condition.
4. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Performs periodic maintenance on slot machines and signage and shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

JOB DUTIES:

1. Performs periodic preventative maintenance procedures on slot machines and signage.
2. Troubleshoots malfunctions on slot machines.
3. Maintains security and accountability of funds entrusted.
4. Ensures all facilities and equipment are functioning properly within the department.
5. Participates in the installation/removal of hopper load funds.
6. Maintains good customer relations.
7. Always perform duties in a positive and professional manner.
8. Adheres to policies and procedures.
9. Must attend training & meetings as directed by management.
10. Performs all duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

• Possesses authority needed to accomplish 1 – 10 above.

SIGNATURE AUTHORITY:

• Slot Machine keys (door and jackpot reset)
• Machine access card
• Debit/Credit receipt
• Slot drop cabinet key with security escort.
• Slot machine board access keys with Executive and Gaming Commission approval.

ACCESS TO SENSITIVE AREAS:

• Slot machine interiors
• Slot repair shop
• Slot drop cabinet with security escort.
• Slot machine board compartment with Gaming Commission.
• With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. 1 to 2 years in the Slot Department as a Floor Associate and/or Slot Maintenance.
4. Basic knowledge of slot machine theory and operation required.
5. Basic knowledge of electricity and electrical components required.
6. Good organizational and clerical skills required.
7. Must be able to obtain gaming license.
8. Bi-cultural experience preferred.
9. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to stand and walk for long periods of time.
3. Must be able to lift and carry a minimum of 100 lbs.
4. Must be able to interact successfully with associates and guests.
5. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. I have read this job description, understand it, and am able to perform the essential job functions of the position. I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Responsible for the daily shift operations within the department and shall operate such in accordance with the Gaming Code adopted by the Winnebago Gaming Commission and the  Winnebago Tribal Council.  Observation of Casino activities with the use of the Surveillance Monitor Room equipment, preparing daily reports, logs, tapes, etc.

JOB DUTIES:

1. Operates CCTV system during their assigned shift
2. Maintains constant vigilance for cheaters, scams and embezzlement
3. Observes procedure compliance and/or policy violations
4. Reports all violations to the respective Shift Supervisor
5. Logs information as directed in the employee information files
6. Is familiar with casino departmental “Policies and Procedures”
7. Must attend all meetings and/or training as directed by management.
8. Performs all duties as assigned

AUTHORITY AND SUPERVISORY CAPACITY

• Possesses authority needed to accomplish 1 – 8 above.

SIGNATURE AUTHORITY:

• None

ACCESS TO SENSITIVE AREAS:

• Surveillance Room 

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. Must have excellent communication and presentation skills.
4. Good organizational and clerical skills required.
5. Must be able to obtain gaming license.
6. Bi-cultural experience preferred.
7. Native American preference.
8. Must have Table Games knowledge.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to sit thru the duration of the shift.
3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.  I have read this job description, understand it, and am able to perform the essential job functions of the position.  I have had the opportunity to discuss the job description with my supervisor.

JOB SUMMARY:

Assists the Kitchen Supervisor in overseeing all operations as they pertain to the kitchen with special emphasis of food quality and consistency. 

JOB DUTIES:

1. Ensures that all food products prepared met the established specifications and standards.

2.   Responsible for accurate servicing of all items for the guest.

1. Assists the Kitchen Supervisor in the hiring and training of new employees.
2. Ensures the minimum level of labor is used to perform the required level of production.    
3. Controls food production to include: proper cooking methods, cooking time and temperature and ensuring sanitation, handling and storage of prepared food and leftovers.
4. Maintains a sanitary, neat, clean, organized, safe and comfortable environment for employees and guests.
5. Ensures full staff and that the staff is on time.                                     
6. Checks work stations.                                       
7. Plans, develops and executes pre-shift meetings on each shift, making certain any policy or procedural changes are communicated. 
8. Ensures that all opening, on-going and closing sidework duties have been assigned and executed by the staff.
9. Develops a quality control system and updates daily preparation pars and cleaning duties for each shift.                        
10. Holds weekly pre-shift meetings.
11. Assists cooks in preparing for their shift.
12. Prepares information for weekly staff meetings that pertain to the kitchen operation. 
13. Assists in the completion of end of month inventories by due dates.
14. Must successfully complete Servsafe class and be a certified food handler. 
15. Maintains a recipe book of all production items and monitor its proper usage. 

1. Notes necessary equipment repairs within the kitchen operation, reporting all problems to the Kitchen Supervisor.
2. Assists Kitchen Supervisor in dining room and buffet menu development. 
3. Controls and monitors all labor and food costs on each shift. 
4. Assists in or coordinates special events as they pertain to the kitchen.
5. Performs daily inspections of staff to maintain uniform standards.
6. Must attend meetings and/or training as directed by management.
7. Resolves or handles crisis situations i.e. fires, floods, injuries.
8. Performs other job related duties as assigned

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 25 above

SIGNATURE AUTHORITY:

Work Orders

Leave Requests

Authorizes Overtime

Personnel Action Forms

Confidential Reports

Purchase orders

Goods delivered

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. Graduate of a post high school two year Culinary Arts School or equivalent technical training in food and beverage.
2. Two-year experience in restaurant industry work, including two to three years’ progressive supervisory experience in food production in a complex operation.
3. Proven performance in implementing and maintaining food production operational standards.
4. Good interpersonal, customer service and communication skills.
5. Professional appearance.                         
6. Must be able to obtain gaming license.
7. Bi-cultural experience preferred.
8. Native American preference.

CONDITION OF EMPLOYMENT

1. Must be able to lift a minimum of 80 lbs.
2. Must be able to stand for long periods of time.
3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ACKNOWLEDGEMENT OF RECEIPT OF JOB DESCRIPTION

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.  I have read this job description, understand it, and am able to perform the essential job functions of the position.  I have had the opportunity to discuss the job description with my supervisor.

SUMMARY

Responsible for developing, nurturing and providing excellent service to guests and prospective guests; Ensure promotions and special events are executed efficiently and correctly; Works under the direction of the Marketing Manager and assess impact of promotional campaigns, special events and guest relations reports; Analyze and identify programs and activities that support and enhance customer loyalty; Ensure database integrity; runs W-9 reporting for guests when needed. Accountable for the accurate distribution of all promotional assets and strict adherence to the rules, regulations and policy and procedure that govern said promotions; and serve as the main point of contact for the Marketing Manager and General Manager.

ESSENTIAL DUTIES

1. Coordinate the activities of marketing initiatives by providing superior guest service to casino guests.  Service includes such activities as welcoming guests and providing all pertinent casino information including: entertainment options, facilities layout and services, and promotional programs.
2. Plan and prepare to accommodate promotional programs.
3. Review logistics and timelines of scheduled marketing events with the Marketing Manager. Assess outcomes and develop plans to improve performance for same or similar events.
4. Implement Marketing concepts to enhance relationships with valued gaming guests and market the casino products to potential guests.  Integrate a concierge approach to service, from initiating personalized invitations to events, arranging transportation to property, suggesting/booking accommodations at hotel, providing complimentary in accordance with guidelines.
5. Act as M.C. at special events and promotions.
6. Participate in formulating and administering long range marketing goals and objectives for the property to enhance customer play, increase property visits and generate new patrons.
7. Communicate system problems or concerns regarding program management to IT, Operations and/or Marketing departments.
8. Ensure compliance with gaming rules, regulations and internal controls.
9. Performs additional job duties and responsibilities as assigned.

EXPERIENCE

High School Diploma or Equivalent required. Associate Degree in Marketing, Public Relations, or related field a plus.

EXPERIENCE

Experience in marketing, public relations or customer relations capacity. Preference for casino industry background, however other related public relations centered business experience will be considered.

SPECIAL SKILLS

Intermediate skill level with PC, using software such as Excel, Word, Microsoft Outlook, Peoplesoft, Player Tracking and business enterprise systems.  Must possess above average oral and written communications; capacity for public speaking.  Well developed interpersonal skills to present concepts, persuade and influence, positively interact with customers, dignitaries, employees, vendors and general public. Above average analytical abilities to construct, collect, evaluate and interpret databases on customer play, preferences, objective and subjective aspects of customer satisfaction, effectiveness of programs and marketing objectives.

LICENSES/CERTIFICATIONS

Obtain/maintain Winnebago Tribal Commission Gaming License. Drivers license required.

JOB DEMANDS

Physical

Ability to maneuver in all areas of casino, travel to off site venues, which may include inside or outside topography. Visual acuity to discern and examine text, graphics, color and symmetry.  Speech to communicate clearly, express ideas and convey information in an understandable manner.  Ability to hear for listening comprehension and to understand ideas presented through spoken words and sentences.  Routinely lift 30 pounds and may occasionally lift 30-70 pounds.  Manual dexterity to operate office equipment and examine documents, records and files.  Refer to Human Performance Evaluation for specific physical demands.

 Mental

Social perceptiveness to assess and understand other’s reactions and behavior. Critical thinking to use logic and reasoning, reach conclusions/solutions.  Comprehension in assessing and analyzing alpha, numeric and visual data; completing required documents accurately.  Mental capacity to tolerate stress, conduct tasks under critical deadlines.  Ability to concentrate on task over a period of time without being distracted.

Environmental

Work in office and casino operations containing second hand smoke, high noise level and bright lights.

WinnaVegas Casino Resort applies American Indian Preferences in its hiring practices.    The above statements are intended to describe the general nature and level of work being performed.  They should not be construed as an exhaustive list of all the essential duties, responsibilities and requirements of personnel.  WCR reserves the right to substitute, amend, change, modify or discontinue any or all portions of this description/job function.

JOB SUMMARY:

The Bingo Cashier/Floor walker shall be in charge of selling entry packets and bingo sheets. Receiving, handling and reconciling money at all bingo sessions and calling back winning bingo numbers and assisting bingo players during bingo sessions. The cashier/floor walker will work under the direct supervision of the session supervisor.

JOB DUTIES:

1. Count and assure the accuracy of all issued inventory and cash at the start and end of each session.
2. Work primarily in his or her assigned work area (assigned prior to each session.)
3. Return all monies and unsold inventory to the session supervisor.
4. Keep his or her area neat and orderly throughout the bingo session. Perform general clean up at the session’s end.
5. Perform payout duties.
6. Be responsible for all money in the cash register for each bingo session.
7. Have the proper amount of change on hand for each register.
8. Be held accountable for all double-counts of tills for each session.
9. Reconcile the money from each session.
10. Must attend all meetings and/or training as directed by management.
11. Must be able to interact successfully with associates and guests.
12. Perform all other job-related duties as assigned by the supervisor.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 12 above.

SIGNATURE AUTHORITY:

None

ACCESS TO SENSITIVE AREAS:

Sales booth, records room, cage payout.

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.

2.      Comprehensive computer skills.

1. Previous money handling experience preferred.
2. Some sales experience.
3. Must have mathematical skills to be proficient in balancing banks and department documents.
4. Must have excellent communication and presentation skills.
5. Good organizational and clerical skills required.
6. Must be able to obtain gaming license.
7. Bi-cultural experience preferred.
8. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must occasionally lift and/or move 10 pounds.
3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

JOB SUMMARY:

Prepares and serves food and beverages for guests and wait staff with emphasis on guest service.

JOB DUTIES:

1. To go beyond expectations of customer service to create a lasting, positive impression of the casino.
2. To have extensive drink and liquor knowledge.
3. To assist management by informing them of maintenance problems and guest complaints.
4. To keep your workstation clean and orderly, behind both bar and the bar top at all times.
5. To complete any side work, set-up and closing duties as assigned.
6. To cooperate with your co-workers.
7. To assure the quality and consistency of drinks served.
8. To be responsible for taking cash transactions.
9. Responsible for maintaining bar costs, beverage portion controls and the overall profitability at the bar.
10. To maintain bar stocks and inventory control.
11. Bartenders should be aware of restaurant hours and menu items.
12. To greet, welcome and to invite guests back.
13. To anticipate the needs and wants of our guests.
14. To use your product knowledge to upsell and suggestively sell.
15. To quickly and efficiently attend the guests at the bar as well as the server staff needing service.
16. Must attend all meetings and/or training as directed by management.
17. To perform other duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 17 above.

SIGNATURE AUTHORITY:

            None

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.

2.      Comprehensive computer skills.

1. Six months to one year related experience or training.
2. Must have excellent communication and presentation skills.
3. Good organizational and clerical skills required.
4. Must be able to obtain gaming license.
5. Bi-cultural experience preferred.
6. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to stand for long periods of time.
3. Must be able to maneuver and lift 75 lbs. periodically through a shift.
4. Must be able to lift 25 lbs. above shoulder height routinely.
5. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

JOB SUMMARY:

Slot Operations Coordinator assembles reports using Oasis slot accounting for the purpose of movements on floor, conversions and replacement of games, distributes paper work and general filing, shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

JOB DUTIES:

1. Adheres to and insures all policies and procedures are followed
2. Always perform duties in a positive and professional manner.
3. Maintains all PAR sheets for all active machines on slot floor.
4. Maintains that all procedures are followed according to the Winnebago gaming code for all active machines on slot floor
5. Controls and distributes slot forms when needed.
6. Provide daily revenue reports to Slot Manager.
7. Assembles reports upon Slot Manager’s request.
8. Must maintain a filing system for Slot Manager’s office.
9. Distributes all slot department paper work when needed.
10. Insure accuracy of all reports generated from Slot accounting system.
11. Recommends changes to the physical layout of the slot machines
12. Recommends conversions for slot machines and
13. Recommends replacements for slots machines on floor
14. Maintains accuracy of correlation between budget and actual.
15. Must attend meetings and/or training as directed by management.
16. Performs all other duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

• Possesses authority needed to accomplish 1 – 16 above.

SIGNATURE AUTHORITY:

• Confidential Reports

ACCESS TO SENSITIVE AREAS:

• Slot repair shop
• Slot Manager office
• Slot offices
• Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Strong understanding of computers, knowledge of spreadsheets, understanding and reading various reports.

3.      Ability to run a 10-key calculator by touch

1. Six months to one-year experience or training in the gaming industry.
2. Must have excellent communication and presentation skills.
3. Must be able to interact successfully with associates and guests.
4. Good organizational and clerical skills required.
5. Must be able to obtain gaming license.
6. Bi-cultural experience preferred.
7. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to stand for long periods of time and lift at least 50 lbs.
3. Willingness to work hand in hand with all departments, and ability to rectify any problems observed in audit procedures.
4. Must be able work all hours of operation of casino
5. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

SUMMARY

Execute the policies, goals and objectives of Winnavegas Casino Resort operations as set forth by the Winnebago Tribal Council.  Develop and implement business plans, systems and procedures to maximize profit. Oversee all operations at the property and act as final arbiter in matters involving hr, finance, marketing, operations, facilities, F&B, slots, security, Hotel, customer relations and compliance with gaming regulations.

ESSENTIAL DUTIES

1. Formulate the site business plan to accomplish the goals and objectives of the Tribal Council.

Research, develop and install necessary systems, procedures and policies to run the business

effectively and efficiently.  Ensure policies are in concert or supportive of the broad policies of

the Tribal Council or the Gaming regulations.

2. Develop, adapt or modify the organizational structure to effectively operate the business and

maximize profit. Hire, develop, direct, control, coordinate and motivate key staff members to

execute the business plan by established guidelines and directives.

3. Direct or assist in preparation of all operational budgets; review for fiscal soundness and

accomplishment of Board goals/objectives.  Monitor operational performance to budget and

initiate actions to correct unfavorable variances or optimize opportunities.

4. Determine and direct the marketing strategy to develop new clientele, improve market

position and enhance revenue.  Analyze cost of sales and adjust tactics to optimize profit.

5. Plan for the development of human resources at Winnavegas Casino Resort; ensure

programs are established and maintained that produce an effective management cadre and

skilled occupations at all levels of the organization. Assist with the overall recruitment plan with the Director of HR. Develop a succession plan to ensure functional competencies and future leaders/skills are in place for perpetuating/growing the casino.

6. Within the framework of Board policy and Tribal regulations, act as arbiter in resolving site

organizational conflict, interpretation or application of policies/rules/regulations.  Final

authority on matters as site organizational structure, staffing requirements, expenditures,

gaming selections/placement, and employment decisions affecting such matters as

promotions, demotions, layoffs, salary adjustments and disciplinary actions up to and

including separation of employment.

7. Ensure compliance with gaming rules and regulations, tribal laws and mandates; establish and

enforce controls to protect assets. Build and maintain a culture of core values and continuous

improvement.

8. Establish and maintain effective working relationship with the media, public, patrons,

employees, officials/legislators, vendors, consultants, trade associations and related support

entities.  Positively promotes the gaming business at Winnavegas Casino Resort.

EDUCATION

Bachelor’s degree preferred or 10 years gaming management experience, 5 of which were held as an executive position. Master’s degree a plus.

EXPERIENCE

Minimum of 10 years’ experience in Class III gaming industry in progressively responsible positions.  Three to five years’ experience as a Casino Executive equivalent capacity responsible for at least 150 employees and operating budget of $500,000, including payroll costs.

SPECIAL SKILLS

Expertise in a variety of management disciplines such as marketing, sales, operations, finance and human resources. Above average business acumen for vision, planning and

development of gaming enterprise. Exceptional creativity, motivational, oral/written communications and human relations skills to attain maximum performance.  Well-developed problem-solving skills. Knowledgeable in business enterprise systems to effectively manage the enterprise.

LICENSES/CERTIFICATIONS

Winnebago Tribe of Nebraska Gaming License is required.

Drivers License

JOB DEMANDS

Physical

Ability to maneuver in all areas of casino, frequent ascent/descent from bus stairs, travel to various on/off site venues, which may involve elevation changes in surfaces. Visual acuity to discern and examine text, graphics, color and symmetry.  Speech to communicate clearly, express ideas and convey information in an understandable manner.  Ability to hear for listening comprehension and to understand ideas presented through spoken words and sentences.  Manual dexterity to operate office equipment and examine documents, records and files.  Refer to Human Performance Evaluation for specific physical demands.

Mental

Social perceptiveness to assess and understand other’s reactions and behavior. Critical thinking to use logic and reasoning, reach conclusions/solutions.  Comprehension in assessing and analyzing and processing alpha, numeric and visual data; completing required documents accurately.  Mental capacity to monitor sometimes complex driving situations to make quick decisions to manipulate/maneuver vehicles in crowded or high-risk areas; tolerate stress, conduct tasks under critical deadlines.  Ability to concentrate on task over a period without being distracted.

Environmental

Work in motor vehicle, casino operations and external environments; exposure to second hand smoke, high noise level, bright lights, fluctuative temperatures/weather conditions.

Winnavegas Casino Resort applies American Indian Preferences in its hiring practices. The above statements are intended to describe the general nature and level of work being performed. They should not be construed as an exhaustive list of all the essential duties, responsibilities and requirements of personnel. WCR reserves the right to substitute, amend, change, modify or discontinue any or all portions of this description/job function.

Winnavegas Casino Resort is an Equal Opportunity Employer.

JOB SUMMARY:

Oversees all internal development of advertising, marketing, and public relations.

JOB DUTIES:

1.      Collaborates on the strategic development, direction, and implementation of all marketing activities, including database marketing, direct mail, sales, advertising, and promotions/events.

2. Creates, implements, and manages an effective marketing plan for the property, working with the Management Team to determine current and future objectives.
3. Develops promotional themes, writes copy, and edits/proofs promotional collateral.
4. Drafts proposals and detailed outlines for special events and coordinates all event logistics to ensure outstanding promotion execution.
5. Develops annual budget, monitors marketing and event costs, and ensures budgetary compliance.
6. Ensures the financial and reputational success of promotions and special events.
7. Guides and ensures proper implementation of all new marketing strategies to ensure that they are successful while providing a high level of return on investment.
8. Evaluate advertising programs to ensure that they are reaching targeted audience; review product packaging to ensure timely adjustments are made to meet changing market conditions.
9. Continuously review the Marketing Department’s organizational structure and make necessary adjustments to meet our Casino’s objectives.
10. Performs other job related duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

• Possesses authority needed to accomplish 1 – 10 above.

SIGNATURE AUTHORITY

• Personnel Action Forms
• Confidential Reports
• Overtime/Leave Request
• Complimentary food, beverage, hotel/motel and special events
• Material requisition/Purchase orders.

PHYSICAL REQUIREMENTS

·         Stand / walk for up to eight hours per shift

• Lift up to 50 lbs.
• Sit for up to eight hours per shift

CONDITIONS OF EMPLOYMENT

• Must be able to obtain a class III gaming license
• Possess outstanding oral and written communication skills
• Must be able to work independently with minimal supervision
• Must attend all training as designated and be able to travel as required
• Proven success in areas such as advertising, budgeting, financial planning, player development, concept development and staff development required.

• Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

EDUCATION / EXPERIENCE

• Required Bachelors Degree

• Five (5) years experience directing a professional marketing department preferred.
• Knowledge of casino, slots, table games and bingo required.
• Four (4) years marketing experience in a casino preferred.
• Previous experience in hospitality and entertainment fields highly preferred.
• Comprehensive computer skills required.
• Proven success in areas such as advertising, budgeting, financial planning, player development, concept development and staff development required.
• Must possess extensive knowledge of oasis systems.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hand to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell,  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and an ability to adjust focus.

JOB SUMMARY

Installs, diagnoses, trouble-shoots, repairs, maintains and performs preventive maintenance and routine upkeep on complex mechanical, electrical and distribution systems through out the casino and related equipment, involving work of a varied nature with minimum supervision.

JOB DUTIES

• Provides direction, instructions, oversees, coordinates, trains, supervises work of department staff members and outside contractors in methods needed to complete an HVAC related task or assignment.
• Trains shift associates to trouble-shoot and repair minor electrical functions as necessary.
• Assists in the supervisory duties such as interviewing, work scheduling and planning, budgeting, conducting shift meetings, maintaining records, performance appraisals, discipline, addressing complaints, worker safety and resolving problems.
• Installs and rearranges complex equipment, diagnosis of complex equipment failure, and dismantle, repair and reassemble complex equipment.
• Perform tasks in the mechanical skill area such as electrical, fabrication, welding and pipefitting, and occasionally perform tasks in other trades as needed.
• Operates and maintains specialized machinery, equipment and tools utilized in electrical repair.
• Works from drawings, verbal instructions or sketches from equipment schematics.
• Demonstrate willingness to improve department operations, passes on information to following shifts, and makes recommendations for equipment replacement/upgrade.
• Prepares and plans for purchase requisitions, contract services, and bids/pricing on materials, equipment and supplies.
• Demonstrate strong leadership abilities, good common sense, good attendance and initiative, and always perform duties in a positive and professional manner.
• Demonstrate ability to complete assignments personally, as well as delegate and follow through on assignments to staff.
• Must adhere to and enforce all policies and procedures of the casino and department.
• Must attend all company and department training/meetings as directed.
• Know the locations of all shop equipment, materials and supply inventory and complete all paperwork that relates to maintenance operational procedures.
• Must be knowledgeable of and adhere to, train and enforce proper safety methods for equipment/tool operation, chemical use and lifting techniques
• Assists other personnel as may be required for the purpose of supporting them in the completion of their work – Perform other job related duties as assigned.

EDUCATION/EXPERIENCE

High school or GED required.

Must be a Certified Electrician and maintain certification, as well as knowledgeable in electrical tools and procedures.

At least 5 years work experience in electrical field required.

Additional experience/training in electrical field preferred.

Previous supervisory experience preferred.

Basic computer skills required.

Must possess the ability to negotiate with vendors when purchasing equipment/supplies

PHYSICAL REQUIREMENTS

Must be in good physical condition.

Required to use hands and fingers to handle or feel objects, tools, or controls; and reach with hands and arms.

Must be able to stand/walk/bend for up to eight hours; and frequently required to stoop, kneel, crouch, and crawl.

Must be able to manually lift and/or move up to 50 lbs. intermittently.  Heavier parts are lifted using other methods.

Must be able to work and climb on ladders, scaffolds, man-lifts up to 40 feet.

Must be able to work under extreme weather variations and conditions and be exposed to temperature variations and wet and/or humid work conditions.

CONDITIONS OF EMPLOYMENT

Must be able to obtain Class III gaming license

Must satisfactorily complete 90-day probationary period

Must possess a sensitivity to Indian culture

Must be able to interact successfully with associates and guests

Must be able to work independently with minimal direct supervision

Must have a telephone

Must maintain valid driver’s license and be insurable.

Must be available on-call for emergency electrical situations

Must be able to be flexible and or coordinate regular scheduled days off, vacations and different start times with approaching weather conditions, training and scheduled electrical work.

Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

ON THE JOB TRAINING

Must complete casino orientation

Must complete department orientation

Must complete all training deemed necessary or mandatory by management

Must be willing to improve professional skills through additional training and development

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stop, kneel, crouch, or crawl, small.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

JOB SUMMARY:

JOB SUMMARY:

Responsible for maintaining clean and sanitary facilities.

JOB DUTIES:    This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

AUTHORITY AND SUPERVISORY CAPACITY 

Possesses authority needed to accomplish 1-12 above.

SIGNATURE AUTHORITY

• None

CONDITION OF EMPLOYMENT

1. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

ACCESS TO SENSITIVE AREAS

• With Security escort in accordance with Internal Controls.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hand to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Performs essential cleaning functions and properly maintains all areas of the hotel and grounds in an attractive and orderly manner.

JOB DUTIES:

1. Performs routine cleaning duties such as sweeping, vacuuming, dusting, mopping, washing windows/walls/brass/waste receptacles, trash collection, sidewalk snow removal/de-icer, etc.
2. Responsible for properly sanitizing and cleaning restrooms, and regularly stocking with supplies.
3. Must adhere to proper methods for cleaning and safety procedures; which includes chemical use, blood borne pathogens, and lifting/moving heavy objects/furniture.
4. Always perform duties in a positive and professional manner, and be friendly and courteous to guests and associates.
5. Assists with setup and tear down for banquet facility.
6. Must adhere to all policies and procedures of the casino and department.
7. Perform duties of the shampoo crew and/or scrub crew as needed.
8. Must attend all meetings and/or training as directed by management.
9. Perform other duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 9 above.

SIGNATURE AUTHORITY:

None

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.

2.      Comprehensive customer service skills.

1. Must have excellent communication and presentation skills.
2. Good organizational required.
3. Must be able to obtain gaming license.
4. Bi-cultural experience preferred.
5. Native American preference.
6. Ability to read and comprehend simple instruction and correspondence.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to lift, push or pull up to 50 pounds, frequently above waist height.
3. Must be in good physical condition.
4. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

JOB SUMMARY:

Supervises and coordinates cleaning tasks in all areas of the casino for a particular shift. Reports directly to the Housekeeping Manager.

All the Housekeeping Supervisors are working supervisors.

JOB DUTIES:

1. Performs supervisory duties such as interviewing applicants, maintaining personnel records, performance appraisals, discipline, addressing complaints and resolving problems on shift.
2. Responsible for organizing shift assignments and work schedules, adequate staffing, conducting shift meetings, training, and work procedures.
3. Responsible for overseeing and assisting in the general cleaning of the casino and ensures quality of work of assigned shift according to department standards.
4. Responsible for training and enforcing proper methods of cleaning and safety procedures.
5. Responsible for enforcing all policies and procedures as established.
6. Must keep informed of all casino activities and promotions, must possess good public relations skills, and be courteous and helpful to guests and associates at all times.
7. Must exhibit good leadership skills, and always perform duties in a positive and professional manner.
8. Must read, understand, and adhere to Standard Operating Procedures, Personnel Policies and Procedures, and Department Rules.
9. Must attend all meetings and/or training as directed by management.
10. Perform other job related duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY:

1. Possesses the authority needed to accomplish 1-10 above.

ACCESS TO SENSTIVE AREAS:

1. With Security escort in accordance with Internal Controls.

SIGNATURE AUTHORITY:

1. Leave slips
2. Personnel Action Forms
3. Employee Disciplinary Action Notices

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.

2.      Comprehensive computer skills.

1. Six months to one year related experience or training.
2. Must have excellent communication and presentation skills.
3. Good organizational and clerical skills required.
4. Must be able to obtain gaming license.
5. Bi-cultural experience preferred.
6. Native American preference.
7. Ability to read and comprehend simple instruction and correspondence.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to lift, push or pull up to 50 pounds, frequently above waist height.
3. Must be in good physical condition.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

JOB SUMMARY:

Performs essential security functions to ensure the facilities and property are a safe, secure and orderly environment for guests and shall operate such in accordance with the Gaming Code adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

JOB DUTIES:

1. Performs regular casino duties according to established procedures, patrols and secures all areas of casino property, and maintains proper post assignments according to daily rotation schedule
2. Completes reports for all casino incidents on appropriate form and routes to supervisor
3. Responds to emergencies on casino property according to established procedures, watch for and report all safety hazards, and cooperate with tribal/local law enforcement officers as required
4. Must keep informed of all casino activities and promotions, must possess good public relations skills, and be courteous and helpful to guests and associates at all times
5. Must read, understand, and adhere to all casino and department policies and procedures.
6. Must complete and maintain TIPS certification
7. Must complete and maintain First Aid and CPR certification
8. Must complete and maintain Fire Extinguisher training
9. Must attend all meetings and/or training as directed by management.
10. Performs other job related duties as assigned

AUTHORITY AND SUPERVISORY CAPACITY

• Possesses authority needed to accomplish 1 – 10 above.

SIGNATURE AUTHORITY:

• Fill and credit sheets
• Reports

ACCESS TO SENSITIVE AREAS:

• All casino areas in accordance with internal control

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills
3. Security experience preferred
4. Must have excellent communication and presentation skills.
5. Good organizational and clerical skills required.
6. Must be able to obtain gaming license.
7. Satisfactorily complete 40-hour security orientation 8. Bi-cultural experience preferred.
8. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must possess and maintain a valid driver’s license preferred. If unable to possess or obtain the officer will not be allowed to operate company vehicles.
3. Must be insurable by casino insurance company.
4. Must be able to stand / walk for up to eight hours per shift
5. Must be able to lift at least 50 lbs.
6. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

JOB SUMMARY:

Responsible for the daily shift operations within the department and shall operate such in accordance with the Gaming Code adopted by the Winnebago Gaming Commission and the  Winnebago Tribal Council. Oversees, trains and directs work of shift personnel to ensure efficient security operations, and the facilities and property are a safe, secure and orderly environment for guests and associates.

JOB DUTIES:

1. Performs supervisory duties such as interviewing new applicants, maintaining personnel records, performance appraisals, discipline, addressing complaints and resolving problems on shift.
2. Responsible for organizing shift assignments and work schedules, adequate staffing, conducting shift meetings, training, work procedures, and worker and customer safety.
3. Responsible for enforcing all policies and procedures as established, reporting all violations of casino policy to respective departments, and maintaining and routing reports for all casino incidents on appropriate forms.
4. Respond to emergencies on casino property according to established procedures, watch for and report all safety hazards, and coordinate with tribal/local law enforcement officers as required.
5. Must keep informed of all casino activities and promotions, must possess good public relations skills, and be courteous and helpful to guests and associates at all times.
6. Must read, understand, and adhere to State Compact, Tribal Gaming Code, Minimum Internal Control Standards, Standard Operating Procedures, Personnel Policies and Procedures, and Department Rules and Procedures.
7. Must complete and maintain TIPS certification.
8. Must attend all meetings and/or training as directed by management.
9. Performs other job related duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

• Possesses authority needed to accomplish 1 – 10 above.

DISCIPLINARY INFLUENCE

• Verbal Warnings
• Written Warnings
• Suspensions
• Recommendations for transfers or terminations

.

SIGNATURE AUTHORITY:

• Payouts from casino cage for lost and found to be returned to owner/finder
• Sensitive keys from casino cage
• Fill and credit sheets
• Approve and distribute all reports on shift

·         Approve time sheets and overtime for shift

• Leave requests and personnel actions
• Complimentary food and beverage

ACCESS TO SENSITIVE AREAS:

• May enter surveillance to observe specific persons or incidents
• All casino areas in accordance with internal control

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.

2.      Comprehensive computer skills.

1. Two years Security experience preferred.
2. Two years supervisory experience preferred.
3. Use of two-way radio.
4. Must have excellent communication and presentation skills.
5. Good organizational and clerical skills required.
6. Must be able to obtain gaming license.
7. Satisfactorily complete 40-hour security orientation.
8. Satisfactorily complete 20-hour security supervisor orientation.
9. Must complete and maintain First Aid and CPR certification.
10. Must complete and maintain AED certification.
11. Must complete and maintain Fire Extinguisher training.
12. Current or prior Law Enforcement certification preferred or a combination of Public Safety Experience/Military Service/Education.
13. Bi-cultural experience preferred.
14. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must possess and maintain a valid driver’s license.
3. Must be insurable by casino insurance company.
4. Must be able to stand / walk for up to eight hours per shift.
5. Must be able to lift at least 50 lbs.
6. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.
7. Must be able to obtain a professional or personal concealed weapons permit and qualify annually with a departmentally issued fire arm according to department standards.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

JOB SUMMARY:

Learns the daily shift operations within the department and shall operate such in accordance with the Gaming Code adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

Shadows the Security Supervisor as they oversee, train, and directs work of shift personnel to ensure efficient security operations, and the facilities and property are a safe, secure and orderly environment for guests and associates.

JOB DUTIES:

1. Assists in performing supervisory duties such as interviewing new applicants, maintaining personnel records, performance appraisals, discipline, addressing complaints, and resolving problems during the shift.
2. Responsible for organizing shift assignments and work schedules, adequate staffing, conducting shift meetings, training, work procedures, and worker and customer safety.
3. Responsible for enforcing all policies and procedures as established, reporting all violations of casino policy to respective departments, and maintaining and routing reports for all casino incidents on appropriate form.
4. Respond to emergencies on casino property according to established procedures, watch for and report all safety hazards, and coordinate with tribal/local law enforcement officers as required.
5. Must keep informed of all Casino activities and promotions, must possess good public relations skills, and be courteous and helpful to guests and associates at all times
6. Must read, understand, and adhere to State Compact, Tribal Gaming Code, Minimum Internal Control Standards, Standard Operating Procedures, Personnel Policies and Procedures, and Department Rules and Procedures
7. Abide by all rules and regulations set by the Winnebago Police Department and Bureau of Indian Affairs Law Enforcement.
8. Must attend all meetings and/or training as directed by management.
9. Performs other job related duties as assigned

AUTHORITY AND SUPERVISORY CAPACITY

• Possesses authority needed to accomplish 1 – 9 above.

DISCIPLINARY INFLUENCE

• Recommendations for disciplinary action

SIGNATURE AUTHORITY:

• Fill and credit sheets
• Reports

ACCESS TO SENSITIVE AREAS:

• All casino areas in accordance with internal controls

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.

2.      Comprehensive computer skills.

1. Two years Security experience preferred.
2. Must attend the Police Academy when assigned to go and successfully complete/graduate from the Police Academy.  Upon completion and return to the Casino, would be eligible for Security Supervisor position.
3. Use of two-way radio.
4. Must have excellent communication and presentation skills.
5. Good organizational and clerical skills required.
6. Must be able to obtain gaming license.
7. Satisfactorily complete 40-hour security orientation.
8. Satisfactorily complete 20-hour security supervisor orientation.
9. Must complete and maintain TiPS certification.
10. Must complete and maintain First Aid and CPR certification.
11. Must complete and maintain AED certification.
12. Must complete and maintain Fire Extinguisher training.
13. Law Enforcement certification required.
14. Bi-cultural experience preferred.
15. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must possess and maintain a valid driver’s license.
3. Must be insurable by casino insurance company.
4. Must be able to stand / walk for up to eight hours per shift.
5. Must be able to lift at least 50 lbs.
6. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

JOB SUMMARY:

Responsible for the daily shift operations within the department and shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the  Winnebago Tribal Council.

JOB DUTIES:

1. Supervise slot floor operation during assigned shift.

1. Reset minor malfunctions on slot machines.
2. Maintains security and accountability of funds entrusted.
3. Ensures all facilities and equipment are functioning properly within the department.
4. Greets customers and sees that players are properly hosted.
5. Verifies Open/Close and Buys for Change Associates
6. Authorizes Jackpot/Fill payouts.
7. Participates in the installation/removal of hopper load funds.
8. Ensures proper training of slot personnel.
9. Maintains good customer relations.
10. Always perform duties in a positive and professional manner.
11. Adheres to and enforces policies and procedures.
12. Controls and distributes slot forms when needed.
13. Assembles reports upon Slot Manager’s request.
14. Assigns work schedules for associates with the approval of Slot Manager.
15. Evaluates performance of slot associates.
16. Must attend all meetings and/or training as directed by management.
17. Will function as Manager On Duty (MOD) upon assignment.
18. Performs all duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

• Possesses authority needed to accomplish 1 – 18 above.

SIGNATURE AUTHORITY:

• Jackpot/Fill receipt

• Open/Close report
• Buy Sheet
• Slot Machine keys (door and jackpot reset)
• Machine access card
• Complimentary food and beverage
• Debit/Credit receipt
• Personnel Action Forms
• Confidential Reports
• Authorizes overtime with approval of Slot Manager.

ACCESS TO SENSITIVE AREAS:

• Slot machine interiors
• Slot repair shop
• Change Banks and Hand Pay Banks
• Slot drop cabinet with security escort.
• With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.

2.      Comprehensive computer skills.

3.      Previous money handling experience preferred.

1. 2 to 4 years in the Slot Department as Assistant Supervisor.
2. Basic knowledge of slot machine theory and operation required.
3. Must have excellent communication and presentation skills.
4. Must have the mathematical skills to be proficient in balancing all banks and departmental documents.

8. Must have strong leadership abilities and a solid background in personnel management.

1. Good organizational and clerical skills required.
2. Must be able to obtain gaming license.
3. Bi-cultural experience preferred.
4. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to stand and walk for long periods of time.
3. Must be able to lift and carry a minimum of 50 lbs.
4. Continuously monitor slot operations.
5. Must be able to interact successfully with associates and guests.
6. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.