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Employment

IF YOU’RE LOOKING TO JOIN A WINNING TEAM, WE’D LOVE TO TALK!

Job openings vary from week to week, but our current openings are listed below. For more information, call our team in Human Resources:

Lori Payer: 712.428.7105

Stephanie Smith: 712.428.7100

Amber Haines: 712.428.7198

Visit us at:

WinnaVegas Casino Resort
1500 330th St
Sloan, IA, 51055

Applications are kept on file for 90 days.

Must be able to obtain a gaming license.

Current Job Openings

Table Games Dealer

JOB SUMMARY:

To provide courteous and efficient table games service to guests in accordance with company standards and shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

 

JOB DUTIES:

 

  1. To make every effort to ensure absolute guest satisfaction.
  2. Maintains security and accountability of funds entrusted by assuring and maintaining proper procedure according to company policy.
  3. Maintains performance standards; achieve and maintain 325 hands per hour for BJ; maintain adequately paced roulette game, 40-60 spins per hour.
  4. Endeavor to improve personal skills and abilities of an operational nature.
  5. Ensures all facilities and equipment are functioning properly within assigned area.
  6. Greets customers and see that players are properly hosted.
  7. To present self in a neat and professional manner in assigned uniform.
  8. Always perform duties in a positive and professional manner.
  9. Adheres to and enforces all policies and procedures
  10. Performs all policies and procedures.
  11. Performs Floor Supervisor duties as assigned (see Floor Supervisor Job description for signature & sensitive area authority)
  12. Required attending training classes as assigned by management.
  13. Read, understand and adhere to Iowa Gaming Rules and Regulations and Winnebago Tribe Gaming Rules and Regulations.

 

 

AUTHORITY AND SUPERVISORY CAPACITY

 

  • Possesses authority needed to accomplish 1 – 13 above.

 

SIGNATURE AUTHORITY:

 

  • Credit/Fill receipt.

 

 

ACCESS TO SENSITIVE AREAS:

 

  • Pit and Poker Room
  • With Security escort in accordance with Internal Controls.

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive computer skills.

3.      Previous money handling experience preferred

  1. Must have excellent communications and presentation skills.

5.      Must have excellent mathematical skills.

6.      Must also complete the dealer training and/or on site audition.

  1. Six months to one year related experience or training.
  2. Must have excellent communication and presentation skills.
  3. Good organizational and clerical skills required.
  4. Must be able to obtain gaming license.
  5. Bi-cultural experience preferred.
  6. Native American preference.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Must be able to lift up to 50 lbs
  3. The employee must be able to engage in repetitive hand and arm motion.
  4. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

EVS PORTER

JOB SUMMARY:

 

Performs essential cleaning functions and properly maintains all areas of the casino and grounds in an attractive and orderly manner.

 

JOB DUTIES:

 

  1. Performs routine cleaning duties such as sweeping, vacuuming, dusting, mopping, washing windows/walls/brass/waste receptacles, trash collection, sidewalk snow removal/de-icer, etc.
  2. Responsible for properly sanitizing and cleaning restrooms, and regularly stocking with supplies.
  3. Must adhere to proper methods for cleaning and safety procedures; which includes chemical use, blood borne pathogens, and lifting/moving heavy objects/furniture.
  4. Always perform duties in a positive and professional manner, and be friendly and courteous to guests and associates.
  5. Must adhere to all policies and procedures of the casino and department.
  6. Perform duties of the shampoo crew and/or scrub crew as needed.
  7. Must attend all meetings and/or training as directed by management.
  8. Perform other duties as assigned.

 

AUTHORITY AND SUPERVISORY CAPACITY

 

Possesses authority needed to accomplish 1 – 8 above.

 

SIGNATURE AUTHORITY:

 

None

 

ACCESS TO SENSITIVE AREAS:

 

With Security escort in accordance with Internal Controls.

 

 

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive customer service skills.

  1. Must have excellent communication and presentation skills.
  2. Good organizational required.
  3. Must be able to obtain gaming license.
  4. Bi-cultural experience preferred.
  5. Native American preference.
  6. Ability to read and comprehend simple instruction and correspondence.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Must be able to lift, push or pull up to 50 pounds, frequently above waist height.
  3. Must be in good physical condition.
  4. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

GUEST SERVICE ATTENDANT

JOB SUMMARY:

Responsible for providing outstanding guest service to WinnaVegas guests. Performs a variety of guest service functions, while exchanging currency for coin, check cashing, and verification, cashing in chips, making players club cards and redeeming club benefits.

 

JOB DUTIES:

 

  1. Proficient with all aspects of Casino Trac system.
  2. Enrolls guest in Club Winn membership, assist guest on using Club Winn cards.
  3. Retrieve and look up pertinent player information in the database.
  4. Proficient with ability to make change, cashes checks, cashes in coin for customers and employees in a confidential manner.
  5. Records amount received and prepares reports of transaction.
  6. Verifies paperwork and dispenses monies for jackpot/fills.
  7. Balances and account for all cash, chips, token and checks, recording all information on the appropriate forms.
  8. Must learn and become proficient with all banks ranging from cashier window to master bank.
  9. Able to reconcile a till after each shift.
  10. Ensures that all “Players Club Situation Forms”, and “Players Club Guest Complaints Forms” are taken and filled out completely by attendant, and turned over to the Shift Supervisor immediately. It will be the responsibility of the supervisor/manager to process A.S.A.P.
  11. Issues tills for Casino departments, as needed.
  12. Maintains awareness and knowledge of all Casino activities, events, promotions, and services offered to WinnaVegas guests.
  13. Read, understand and adhere to Gaming Compact and Winnebago Tribe Code, Rules and Regulations, Internal Controls, Standard Operating Procedures, Departmental Rules.
  14. Must attend all meetings and/or training as directed by management.
  15. Reports directly to Supervisor, Lead Supervisor, Manager
  16. Perform all other job duties as assigned.

 

AUTHORITY AND SUPERVISORY CAPACITY

 

Possesses authority needed to accomplish 1 – 16 above.

 

 

SIGNATURE AUTHORITY:

 

  • None

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive computer skills.

3.      Six months to one years related experience or training.

  1. Must have excellent communication and presentation skills.
  2. Good organizational and clerical skills required.
  3. Must be able to obtain gaming license.
  4. Bi-cultural experience preferred.
  5. Native American preference.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Must be able to lift up to 50 lbs
  3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

SHARED SERVICES ASSOCIATE

JOB SUMMARY:

Assist the casino with daily operations. Responsible for providing outstanding guest service to WCR internal/external guests.   Responsible for various work throughout the different departments. Occasionally performs a variety of guest service functions, while exchanging currency for coin, check cashing, and verification, cashing in chips, making players club cards and redeeming club benefits.

 

JOB DUTIES: 

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

  1. Work in various department as needed.
  2. Create a courteous, friendly, and professional work environment.
  3. Ensure compliance with safety and sanitation standards.
  4. Assist guest with all questions and reasonable requests.
  5. Ensure a high level of customer service is maintained at all times.
  6. May handle cash and perform cash handling duties/able to reconcile a till after each shift.
  7. Must attend all meetings and/or trainings as directed by management.
  8. Read, understand and adhere to Winnebago Gaming Compact and Winnebago Tribal Gaming Code and Rules and Regulations.
  9. Always performs duties in a positive and professional manner.
  10. Perform other duties as assigned.

EDUCATION/EXPERIENCE REQUIREMENTS

Minimum Qualifications:

  • Must be a key employee in good standing.
  • Must have a high school diploma or G.E.D.
  • No theft or stealing convictions.
  • Must be able to obtain a Key license with WGC
  • Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, as well as obtain and maintain a gaming license.

Work Environment:

  • Work is generally performed in the Casino area with exposure to heat, cold, exposure to secondhand smoke and a high noise level.
  • Extended hours and irregular shifts may be required along with Holidays and/or weekends.

AUTHORITY AND SUPERVISORY CAPACITY 

 

Possesses authority needed to accomplish above.

 

SIGNATURE AUTHORITY

 

  • None

 

CONDITION OF EMPLOYMENT

 

  1. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.
  2. Must occasionally lift and/or move up to 50 pounds.
  3. Must have a telephone.
  4. Must be able to stand and walk for long periods of time.
  5. Must be able to interact successfully with associates and guests.

 

ACCESS TO SENSITIVE AREAS

 

  • With Security escort in accordance with Internal Controls.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to stand for long periods of time; use hand to finger, handle, or feel; and talk or hear. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

 

SLOT TECHNICIAN

JOB SUMMARY:

Performs periodic maintenance on slot machines and signage and shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

 

JOB DUTIES:

 

  1. Performs periodic preventative maintenance procedures on slot machines and signage.
  2. Troubleshoots malfunctions on slot machines.
  3. Maintains security and accountability of funds entrusted.
  4. Ensures all facilities and equipment are functioning properly within the department.
  5. Participates in the installation/removal of hopper load funds.
  6. Maintains good customer relations.
  7. Always perform duties in a positive and professional manner.
  8. Adheres to policies and procedures.
  9. Must attend training & meetings as directed by management.
  10. Performs all duties as assigned.

 

AUTHORITY AND SUPERVISORY CAPACITY

 

  • Possesses authority needed to accomplish 1 – 10 above.

 

SIGNATURE AUTHORITY:

  • Slot Machine keys (door and jackpot reset)
  • Machine access card
  • Debit/Credit receipt
  • Slot drop cabinet key with security escort.
  • Slot machine board access keys with Executive and Gaming Commission approval.

 

ACCESS TO SENSITIVE AREAS:

 

·         Slot machine interiors

  • Slot repair shop
  • Slot drop cabinet with security escort.
  • Slot machine board compartment with Gaming Commission.
  • With Security escort in accordance with Internal Controls.

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive computer skills.

3.      1 to 2 years in the Slot Department as a Floor Associate and/or Slot Maintenance.

  1. Basic knowledge of slot machine theory and operation required.
  2. Basic knowledge of electricity and electrical components required.
  1. Good organizational and clerical skills required.
  1. Must be able to obtain gaming license.
  2. Bi-cultural experience preferred.
  3. Native American preference.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Must be able to stand and walk for long periods of time.
  3. Must be able to lift and carry a minimum of 100 lbs.
  4. Must be able to interact successfully with associates and guests.
  5. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

POKER DEALERS

JOB SUMMARY:

 

To provide courteous and efficient table games service to guests in accordance with company standards and shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council..

 

JOB DUTIES:

 

  1. To make every effort to ensure absolute guest satisfaction.
  2. Maintains security and accountability of funds entrusted by assuring and maintaining proper procedure according to company policy.
  3. Maintains performance standards; achieve and maintain 325 hands per hour for BJ; maintain adequately paced roulette game, 40-60 spins per hour.
  4. Endeavor to improve personal skills and abilities of an operational nature.
  5. Ensures all facilities and equipment are functioning properly within assigned area.
  6. Greets customers and see that players are properly hosted.
  7. To present self in a neat and professional manner in assigned uniform.
  8. Always perform duties in a positive and professional manner.
  9. Adheres to and enforces all policies and procedures
  10. Performs all policies and procedures.
  11. Performs Floor Supervisor duties as assigned (see Floor Supervisor Job description for signature & sensitive area authority)
  12. Required attending training classes as assigned by management.
  13. Read, understand and adhere to Iowa Gaming Rules and Regulations and Winnebago Tribe Gaming Rules and Regulations.

 

 

AUTHORITY AND SUPERVISORY CAPACITY

 

  • Possesses authority needed to accomplish 1 – 13 above.

 

SIGNATURE AUTHORITY:

 

  • Credit/Fill receipt.

 

 

ACCESS TO SENSITIVE AREAS:

 

  • Pit and Poker Room
  • With Security escort in accordance with Internal Controls.

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive computer skills.

3.      Previous money handling experience preferred

  1. Must have excellent communications and presentation skills.

5.      Must have excellent mathematical skills.

6.      Must also complete the dealer training and/or on site audition.

  1. Six months to one year related experience or training.
  2. Must have excellent communication and presentation skills.
  3. Good organizational and clerical skills required.
  4. Must be able to obtain gaming license.
  5. Bi-cultural experience preferred.
  6. Native American preference.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Must be able to lift up to 50 lbs
  3. The employee must be able to engage in repetitive hand and arm motion.
  4. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

EVS SHAMPOO/SCRUB CREW

JOB SUMMARY:

 

Performs essential daily and routine cleaning functions to properly maintain all hard surface floor areas of the casino in an attractive and orderly manner.  Performs regular shampoo cleaning of all carpeted office areas and cloth furniture.  Performs floor prep work, ready the floor for shampooing and scrubbing of casino floor, bingo floor, kitchen and hard surface areas.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 

  1. Performs routine cleaning duties such as sweeping, mopping, buffing, stripping and waxing of all hard surface floors throughout the casino and annex.

 

  1. Performs routine cleaning duties such as vacuuming, shampooing and stain/gum removal of all carpeted areas, cloth chairs, booths, stools and tables.

 

  1. Responsible for properly sanitizing hard surface floor areas in the kitchen, buffet (front/back), snack bar, bar and restrooms on a daily basis.

 

  1. Must adhere to proper methods for cleaning and safety procedures, which include chemical use and lifting/moving heavy objects/appliances.

 

  1. Always perform duties in a positive and professional manner, and be friendly and courteous to guests and associates.

 

  1. Must adhere to all policies and procedures of the casino and department.

 

  1. Perform regular duties of the porters as needed.

 

  1. Perform other job-related duties as needed.

 

 

 

 

 

 

AUTHORITY AND SUPERVISORY CAPACITY

 

Possesses authority needed to accomplish 1 – 8 above.

 

SIGNATURE AUTHORITY:

 

None

 

ACCESS TO SENSITIVE AREAS:

 

With Security escort in accordance with Internal Controls.

 

 

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive customer service skills.

  1. Must have excellent communication and presentation skills.
  2. Good organizational required.
  3. Must be able to obtain gaming license.
  4. Bi-cultural experience preferred.
  5. Native American preference.
  6. Ability to read and comprehend simple instruction and correspondence.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Must be able to lift, push or pull up to 50 pounds, frequently above waist height.
  3. Must be in good physical condition.
  4. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include

FACILITIES TECH II

SUMMARY

Performs maintenance service and general repairs in the areas of plumbing, carpentry, painting, plastering, machine service, electrical, tile work, grounds work, furniture repair, upholstery, welding, and/or vehicle servicing, and other work as required. Must present a positive image in the casino and the community.

 

ESSENTIAL DUTIES

  1. Performs routine painting, plumbing, electrical wiring, and other related maintenance activities; repairs furniture, doors, windows, cabinet work, small appliances and equipment; replaces light bulbs, filters, dimmers, locks and other duties as assigned by shift supervisor; assists with furniture set-up and construction, office moves, carpet laying, other redesigns, and other work as needed.
  2. Diagnoses and resolves minor facility or equipment problems without assistance; notifies management concerning need for major repairs or additions to lighting, heating, and ventilating equipment.
  3. Maintains the integrity of facilities based on building codes and laws; operates within the safety rules and codes set by the company and has a working knowledge of recognized safety and environmental regulations.
  4. Assures prompt, courteous service to all customers, internal and external; performs additional duties as needed.
  5. Must be able to read blueprints and schematics and perform tasks utilizing both; must also be able to read equipment manuals.
  6. Operates company vehicles to perform service for the company.
  7. Must be able to stand for long periods of time; and must be able to walk long distances to parking area when required.
  8. Able to react to change productively and handle other tasks as assigned.

 

EDUCATION

High School Diploma or equivalent is required.

 

EXPERIENCE

Environment typically is a Class II or III Casino experience preferred.

 

SPECIAL SKILLS

Communication Skills – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings; explains information, whether oral or written, clearly and informatively; presents numerical data effectively; able to read and interpret written information.

 

Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; places success of team above own interests; collaborates and cooperates with others; works hard to achieve win-win solutions; personally, contributes to team efforts.

 

Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; completes tasks on time or notifies appropriate person with an alternate plan.

Other useful skills:

  1. Minimal supervision; must be a self-starter.
  2. Candidate given temporary ability to purchase needed items with a company credit card.
  3. Special skills required: problem solving, analytical ability, communication skills, interpersonal skills; and dexterity.

 

LICENSES/CERTIFICATIONS

WCR Gaming License is required.

Valid Iowa Driver’s License.

 

JOB DEMANDS

Physical

Ability to maneuver in all areas of casino, frequent ascent/descent from bus stairs, travel to various on/off site venues, which may involve elevation changes in surfaces. Visual acuity to discern and examine text, graphics, color and symmetry.  Speech to communicate clearly, express ideas and convey information in an understandable manner.  Ability to hear for listening comprehension and to understand ideas presented through spoken words and sentences. Manual dexterity to complete run log, routine maintenance check of fluids and examine documents, records and files.

 

Refer to Human Performance Evaluation for specific physical demands.

 

Mental

Social perceptiveness to assess and understand other’s reactions and behavior. Critical thinking to use logic and reasoning, reach conclusions/solutions.  Comprehension in assessing and analyzing and processing alpha, numeric and visual data; completing required documents accurately.  Mental capacity to monitor sometimes complex driving situations to make quick decisions to manipulate/maneuver vehicles in crowded or high-risk areas; tolerate stress, conduct tasks under critical deadlinesAbility to concentrate on task over a period of time without being distracted.

      

Environmental

Work in motor vehicle, casino operations and external environments; exposure to second hand smoke, high noise level, bright lights, fluctuative temperatures/weather conditions.

FACILITIES WATER TREATMENT OPERATOR

JOB SUMMARY:

Performs essential maintenance and repair functions to ensure efficient mechanical operations and proper upkeep of all areas of the casino facilities and grounds in an orderly and attractive manner.

 

DUTIES & RESPONSIBILITIES

  • Trouble shoots, repairs, installs, monitors and maintains all machinery, equipment, HVAC, electrical systems while using the proper hand and/or power tools.
  • Trouble shoots, repairs, installs, monitors and maintains plumbing, sewage and water systems and fixtures while using the proper hand and/or power tools.
  • Constructs, erects, installs and repairs physical structures of wood, plywood, cement and wallboard, while using the proper hand and/or power tools
  • Installs and repairs floor, ceiling and wall coverings, and performs routine finish work including preparing, painting, staining, trimming, etc
  • Performs preventive and predictive maintenance schedules on a routine basis for the purpose of identifying potential hazards and repairs
  • Performs routine clean up of assigned work areas and maintenance shop areas
  • Must be able to comprehend and follow basic instructions, and adhere to all policies and procedures of the casino and department
  • Must demonstrate good attendance and work initiative and always perform duties in a positive and professional manner
  • Requests materials, supplies and equipment for the purpose of ensuring that adequate materials are available to complete assignments in a timely manner.
  • Must attend all company and department training/meetings as directed
  • Demonstrate strong leadership abilities, work initiative and show good common sense
  • Responsible for all tasks and emergencies that arise on assigned shift and communicate and/or pass on this information to following shifts
  • Complete all routine paperwork and shift reports on a daily basis
  • Knows the location of all shop equipment, materials and supply inventory and all paperwork that relates to maintenance operational procedures
  • Ability to read and comprehend from verbal instructions, blueprints and/or working drawings

 

 

 

 

 

  • Must be knowledgeable of and adhere to proper safety methods for equipment/tool operation, chemical use, construction practices and lifting techniques without presenting a direct threat to self or others
  • Must show the ability to prioritize work orders and requests that best fits the maintenance department and the casino.
  • Assists other personnel as may be required for the purpose of supporting them in the completion of their work – Perform other job related duties as assigned.

 

 

ACCESS TO SENSITIVE AREAS

With security escort in accordance with internal controls.

 

EDUCATION/EXPERIENCE

High School diploma or GED required

At least 5 years experience in the building trades

Must be mechanically inclined

Knowledge of materials, methods, principles, practices and the appropriate tools in the following fields:

  • Carpentry
  • Plumbing
  • Electrical
  • Welding
  • Painting

 

PHYSICAL REQUIREMENTS

Required to use hands and fingers to handle or feel objects, tools, or controls; and reach with hands and arms.

Must be able to stand/walk/bend for up to eight hours; and frequently required to stoop, kneel, crouch, and crawl.

Must be able to manually lift and/or move up to 50 pounds intermittently.  Heavier parts are lifted using other methods.

Must be in good physical condition.

Must be able to work and climb on ladders, scaffolds and man lifts up to 40 feet.

Must be able to work under extreme weather variations and conditions and be exposed to temperature variations and wet and/or humid work conditions.

 

CONDITIONS OF EMPLOYMENT

Must be able to obtain a Class III gaming license

Ability to obtain Pool Operator Certification within one (1) year of employment AND maintain the Certification.

Must satisfactorily complete a 90-day probationary period

Must possess a sensitivity to Indian culture

Must be able to interact successfully with associates and guests

Must be able to work independently and complete assignments with minimal supervision

Must have a telephone
Must maintain valid driver’s license and be insurable

Must be able to be flexible and/or coordinate regular scheduled days off, vacations and different start times with approaching weather conditions and scheduled work

Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

 

ON THE JOB TRAINING

Must satisfactorily complete casino orientation

Must satisfactorily complete departmental orientation

Must complete all training deemed necessary or mandatory by management

Must be willing to improve professional skills through additional training and development

FACILITIES ASSISTANT HVAC LEAD TECH

JOB SUMMARY

Assists at installing, diagnosing, trouble-shooting, repairing, maintaining and performing preventive maintenance and routine upkeep on complex mechanical, HVAC, pool, and distribution systems throughout the casino and related equipment, involving work of a varied nature with minimum supervision.

 

JOB DUTIES

  • Assists in the management duties such as interviewing, work scheduling and planning, budgeting, conducting shift meetings, maintaining records, performance appraisals, discipline, addressing complaints, worker safety and resolving problems.
  • Assists at installing and rearranging complex equipment, diagnosis of complex equipment failure, and dismantle, repair and reassemble complex equipment.
  • Perform tasks in the mechanical skill area such as electrical, fabrication, assembly, welding and pipefitting, and occasionally perform tasks in other trades as needed.
  • Operates and maintains specialized machinery, equipment and tools utilized in the repair of heating, ventilation and air conditioning.
  • Performs daily pool maintenance and deck/pool cleaning procedures.
  • Monitors and maintains pool filtration system.
  • Monitors pool water chemistry through testing and adjusts as needed to maintain standards.
  • Works from drawings, verbal instructions or sketches from equipment schematics.
  • Demonstrate willingness to improve department operations, passes on information to following shifts, and makes recommendations for equipment replacement/upgrade.
  • Demonstrate good common sense, good attendance and initiative, and always perform duties in a positive and professional manner.
  • Demonstrate ability to complete assignments personally with minimal supervision.
  • Must adhere to and enforce all policies and procedures of the casino and department.
  • Must attend all company and department training/meetings as directed.
  • Know the locations of all shop equipment, materials and supply inventory and complete all paperwork that relates to maintenance operational procedures.
  • Must be knowledgeable of and adhere to, and train and enforce proper safety methods for equipment/tool operation, chemical use and lifting techniques
  • Assists other personnel as may be required for the purpose of supporting them in the completion of their work – Perform other job related duties as assigned.

 

 

 

AUTHORITY AND SUPERVISORY CAPACITY

 

Possesses authority needed to accomplish 1 – 16 above.

 

 

ACCESS TO SENSITIVE AREAS

With Security escort in accordance with Internal Controls.

 

EDUCATION/EXPERIENCE

High school or GED required.

Must be knowledgeable in HVAC and tools and procedures preferred.

Must have HVAC certification.

Additional experience/training in electrical field preferred.

 

 

PHYSICAL REQUIREMENTS

Must be in good physical condition.

Required to use hands and fingers to handle or feel objects, tools, or controls; and reach with hands and arms.

Must be able to stand/walk/bend for up to eight hours; and frequently required to stoop, kneel, crouch, and crawl.

Must be able to manually lift and/or move up to 50 lbs. intermittently.  Heavier parts are lifted using other methods.

Must be able to work and climb on ladders, scaffolds, man-lifts up to 40 feet.

Must be able to work under extreme weather variations and conditions and be exposed to temperature variations and wet and/or humid work conditions.

 

CONDITIONS OF EMPLOYMENT

Must be able to obtain Class III gaming license

Must satisfactorily complete 90-day probationary period

Must possess a sensitivity to Native American culture

Must be able to interact successfully with associates and guests

Must be able to work independently with minimal direct supervision

Must have a telephone

Must maintain valid driver’s license and be insurable.

Must be able to be flexible and or coordinate regular scheduled days off, vacations and different start times with approaching weather conditions and scheduled HVAC work

Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stop, kneel, crouch, or crawl, small.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

HOTEL HOUSEKEEPING

JOB SUMMARY:

Responsible for maintaining clean and sanitary facilities.

JOB DUTIES:    This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

 

1.       To clean hotel rooms quickly, neatly, and efficiently.

2.       Ensure guest room corridors are clean.

3.       Maintain a neat and clean cart, equipment, storage rooms, and supplies.

4.       Label and submit all lost and found items to the housekeeping supervisor.

5.       Create a courteous, friendly, and professional work environment.

6.       Ensure compliance with safety and sanitation standards.

7.       Execute a deep cleaning program.

8.       Approach all encounters with guests and employees in a friendly, service-oriented manner.

9.       Ensure that all guest rooms, public areas, and back of the house work areas meet the established standards of cleanliness.

10.    Attends meetings and training as requested.

11.    Read, understand and adhere to Winnebago Gaming Compact and Winnebago Tribal Gaming Code and Rules and Regulations.

  1. Perform other duties as assigned.

 

EDUCATION/EXPERIENCE REQUIREMENTS

Minimum Qualifications:
Must have a high school diploma or G.E.D.  One year housekeeping experience preferred.  Must have general knowledge of computers.

No theft or stealing convictions.   Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, as well as obtain and maintain a gaming license.

Physical Demands:
While performing the duties of this job, the employee regularly is required to stand for extended periods of time; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.

Work Environment:
Work is generally performed in the Resort hotel(s) area with exposure to heat, cold, and Casino setting with exposure to secondhand smoke and a high noise level.  Evening, graveyard, holiday and/or weekend work are required.  Extended hours and irregular shifts may be required.

 

AUTHORITY AND SUPERVISORY CAPACITY 

 

Possesses authority needed to accomplish 1-12 above.

 

SIGNATURE AUTHORITY

 

  • None

 

CONDITION OF EMPLOYMENT

  1. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

ACCESS TO SENSITIVE AREAS

 

  • With Security escort in accordance with Internal Controls.

 

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hand to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

 

HOTEL LAUNDRY (Part-Time)

JOB SUMMARY:

Responsible for cleaning towels, linens, and bedding.

JOB DUTIES:    This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

1.       Wash, dry, and fold towels, linens, and bedding.

2.       Understand laundry room operations such as washers, dryers, folding, and chemicals.

3.       Clean and maintain laundry room areas while keeping up with standards set by the Supervisor and Manager.

4.       Ensure a high level of customer service is maintained at all times.

5.       Assist guests with all questions and reasonable requests.

6.       Read, understand and adhere to the Winnebago Gaming Compact and Winnebago Tribal Gaming Code, Rules and Regulations

7.       Perform all other job-related duties as assigned.

 

EDUCATION/EXPERIENCE REQUIREMENTS

Minimum Qualifications:
Must have a high school diploma or G.E.D.  Prior hotel laundry experience preferred.

No theft or stealing convictions.   Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, as well as obtain and maintain a gaming license.

Physical Demands:
While performing the duties of this job, the employee regularly is required to stand for extended periods of time; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.

Work Environment:
Work is generally performed in the Resort hotel(s) area with exposure to heat, cold, and Casino setting with exposure to secondhand smoke and a high noise level.  Evening, graveyard, holiday and/or weekend work are required.  Extended hours and irregular shifts may be required.

 

AUTHORITY AND SUPERVISORY CAPACITY 

 

Possesses authority needed to accomplish 1-7 above.

 

SIGNATURE AUTHORITY

 

  • None

 

CONDITION OF EMPLOYMENT

  1. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

ACCESS TO SENSITIVE AREAS

 

  • With Security escort in accordance with Internal Controls.

 

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hand to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

EG PERFORMANCE MANAGER

JOB SUMMARY:

 

EG Performance Manager will ensure that the casino floor is in good working order and that slot technicians accomplish jobs assigned, shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

 

JOB DUTIES:

 

  • Assigns work schedules for Slot Technicians.
  • Performs periodic maintenance procedures on slot machines and signage.
  • Maintains security and accountability of funds entrusted.
  • Ensures all facilities and equipment are functioning properly within the department.
  • Maintains good customer relations.
  • Always perform duties in a positive and professional manner.
  • Adheres to and enforces policies and procedures.
  • Ensures proper training of Slot Technicians.
  • Assembles reports upon request of Slot Manager.
  • Controls and distributes slot forms when needed.
  • Recommends changes to the physical layout of the slot machines.
  • Recommends manpower requirements.
  • Assists in forecasting for operations budgeting.
  • Recommends changes for personnel including: hiring, release, promotion, demotion

and wage adjustments.

  • Evaluates performance of Slot Technicians.
  • Performs all duties as assigned.

 

 

SIGNATORY ABILITY

  • Slot Machine keys (door and jackpot reset)
  • Machine access card
  • Debit/Credit receipt
  • Slot machine cashbox access with security escort.
  • Slot machine board access keys with Executive and Gaming Commission approval.
  • Personnel Action Forms
  • Confidential Reports
  • Authorizes overtime with the approval of the Slot Manager.

 

 

ACCESS TO SENSITIVE AREAS

  • Slot machine interiors
  • Slot repair shop
  • Slot machine cashbox with security escort.
  • Slot machine board compartment with Gaming Commission.

 

 

PHYSICAL REQUIREMENTS

  • Continuously bending, twisting, reaching, pulling and climbing.
  • Must be able to lift and carry a minimum of 100 lbs.

 

CONDITIONS OF EMPLOYMENT

  • Must be able to obtain a Class III Gaming License.
  • Must satisfactorily complete a 90-day probationary period.
  • Must be able to interact successfully with associates and guests.
  • Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

EDUCATION/EXPERIENCE

  • High School diploma or G.E.D. required.
  • 2 to 4 years in the Slot Department as a Slot Technician.
  • Computer experience required.
  • Excellent knowledge of slot machine theory and operation required.
  • Excellent knowledge of electricity and electrical components required.
  • Must have strong leadership abilities and a solid background in personnel management.

 

 

JOB TRAINING REQUIRED

  • Must complete Casino Orientation.
  • Must complete Departmental Orientation.
  • Must complete all training deemed mandatory by the casino and department.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

SURVEILLANCE LEAD TECHNICIAN

JOB SUMMARY:

 

Will install and maintain closed circuit television equipment, including but not limited to: video cameras, VCR’s and multiplexers. Will keep an accurate log of all activities during shift. Reports directly to the Surveillance/Security Manager.

 

JOB DUTIES:

 

  1. Supervises the Assistant Technician.
  2. Insures all CCTV systems and backup systems are working properly
  3. Installs CCTV equipment according to the latest revisions of the “National Electrical Codes” the “National Television Standards Committee” and “National Manufactures Association”.
  4. Knows and comprehends the proper use of VOM, 20 MHz dual trace oscilloscope, video test monitor, low distortion audio frequency generator and video multi-burst signal generator.
  5. Familiar with CCTV applications regarding gaming and physical security
  6. Insures daily maintenance to insure no loss to video.
  7. Must attend meetings and/or training as directed by management.
  8. Performs all duties as assigned.

 

AUTHORITY AND SUPERVISORY CAPACITY

 

  • Possesses authority needed to accomplish 1 – 8 above.

 

SIGNATURE AUTHORITY:

 

·         None

 

ACCESS TO SENSITIVE AREAS:

 

  • With Security escort in accordance with Internal Controls.

 

 

 

 

 

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.
  2. AA degree in electronics from an accredited institution or 2 years on the job training in electronics.

3.      Comprehensive computer skills.

  1. Must have excellent communication and presentation skills.
  2. Must be able to function under stressful conditions.
  3. Good organizational and clerical skills required.
  4. Must be able to obtain gaming license.
  5. Bi-cultural experience preferred.
  6. Native American preference.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Must be able to lift 75lbs.
  3. Will be required to use ladder up to 25 feet in height
  4. Must be able to work in small areas
  5. Must be able to work well in awkward positions
  6. Willing to be on call and willing to work occasional overtime
  7. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

SLOT FLOOR SUPERVISOR

JOB SUMMARY:

 

Responsible for the daily shift operations within the department and shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the  Winnebago Tribal Council.

 

JOB DUTIES:

 

  1. Supervise slot floor operation during assigned shift.
  1. Reset minor malfunctions on slot machines.
  2. Maintains security and accountability of funds entrusted.
  3. Ensures all facilities and equipment are functioning properly within the department.
  4. Greets customers and sees that players are properly hosted.
  5. Verifies Open/Close and Buys for Change Associates
  6. Authorizes Jackpot/Fill payouts.
  7. Participates in the installation/removal of hopper load funds.
  8. Ensures proper training of slot personnel.
  9. Maintains good customer relations.
  10. Always perform duties in a positive and professional manner.
  11. Adheres to and enforces policies and procedures.
  12. Controls and distributes slot forms when needed.
  13. Assembles reports upon Slot Manager’s request.
  14. Assigns work schedules for associates with the approval of Slot Manager.
  15. Evaluates performance of slot associates.
  16. Must attend all meetings and/or training as directed by management.
  17. Will function as Manager On Duty (MOD) upon assignment.
  18. Performs all duties as assigned.

 

AUTHORITY AND SUPERVISORY CAPACITY

 

  • Possesses authority needed to accomplish 1 – 18 above.

 

 

 

SIGNATURE AUTHORITY:

 

  • Jackpot/Fill receipt
  • Open/Close report
  • Buy Sheet
  • Slot Machine keys (door and jackpot reset)
  • Machine access card
  • Complimentary food and beverage
  • Debit/Credit receipt
  • Personnel Action Forms
  • Confidential Reports
  • Authorizes overtime with approval of Slot Manager.

 

ACCESS TO SENSITIVE AREAS:

 

  • Slot machine interiors
  • Slot repair shop
  • Change Banks and Hand Pay Banks
  • Slot drop cabinet with security escort.
  • With Security escort in accordance with Internal Controls.

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive computer skills.

3.      Previous money handling experience preferred.

  1. 2 to 4 years in the Slot Department as Assistant Supervisor.
  2. Basic knowledge of slot machine theory and operation required.
  3. Must have excellent communication and presentation skills.
  4. Must have the mathematical skills to be proficient in balancing all banks and departmental documents.
  1. Must have strong leadership abilities and a solid background in personnel management.
  1. Good organizational and clerical skills required.
  2. Must be able to obtain gaming license.
  3. Bi-cultural experience preferred.
  4. Native American preference.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Must be able to stand and walk for long periods of time.
  3. Must be able to lift and carry a minimum of 50 lbs.
  4. Continuously monitor slot operations.
  5. Must be able to interact successfully with associates and guests.
  6. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

SECURITY OFFICER

 

JOB SUMMARY:

 

Performs essential security functions to ensure the facilities and property are a safe, secure and orderly environment for guests and shall operate such in accordance with the Gaming Code adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

 

JOB DUTIES:

 

  1. Performs regular casino duties according to established procedures, patrols and secures all areas of casino property, and maintains proper post assignments according to daily rotation schedule
  2. Completes reports for all casino incidents on appropriate form and routes to supervisor
  3. Responds to emergencies on casino property according to established procedures, watch for and report all safety hazards, and cooperate with tribal/local law enforcement officers as required
  4. Must keep informed of all casino activities and promotions, must possess good public relations skills, and be courteous and helpful to guests and associates at all times
  5. Must read, understand, and adhere to all casino and department policies and procedures.
  6. Must complete and maintain TIPS certification
  7. Must complete and maintain First Aid and CPR certification
  8. Must complete and maintain Fire Extinguisher training
  9. Must attend all meetings and/or training as directed by management.
  10. Performs other job related duties as assigned

 

 

 

AUTHORITY AND SUPERVISORY CAPACITY

 

  • Possesses authority needed to accomplish 1 – 10 above.

 

SIGNATURE AUTHORITY:

 

  • Fill and credit sheets
  • Reports

 

 

ACCESS TO SENSITIVE AREAS:

 

  • All casino areas in accordance with internal control

 

EDUCATION/EXPERIENCE REQUIREMENTS:

  1. High School diploma or GED required.
  2. Comprehensive computer skills
  3. Security experience preferred
  4. Must have excellent communication and presentation skills.
  5. Good organizational and clerical skills required.
  6. Must be able to obtain gaming license.
  7. Satisfactorily complete 40-hour security orientation 8. Bi-cultural experience preferred.
  8. Native American preference.

 

CONDITION OF EMPLOYMENT

  1. Must have a telephone.
  2. Must possess and maintain a valid driver’s license preferred. If unable to possess or obtain the officer will not be allowed to operate company vehicles.
  3. Must be insurable by casino insurance company.
  4. Must be able to stand / walk for up to eight hours per shift
  5. Must be able to lift at least 50 lbs.
  6. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

SECURITY 2nd ASSISTANT SUPERVISOR

JOB SUMMARY:

 

Responsible for the daily shift operations within the department and shall operate such in accordance with the Gaming Code adopted by the Winnebago Gaming Commission and the  Winnebago Tribal Council. Oversees, trains and directs work of shift personnel to ensure efficient security operations, and the facilities and property are a safe, secure and orderly environment for guests and associates.

 

JOB DUTIES:

 

  1. Performs supervisory duties such as interviewing new applicants, maintaining personnel records, performance appraisals, discipline, addressing complaints and resolving problems on shift.
  2. Responsible for organizing shift assignments and work schedules, adequate staffing, conducting shift meetings, training, work procedures, and worker and customer safety.
  3. Responsible for enforcing all policies and procedures as established, reporting all violations of casino policy to respective departments, and maintaining and routing reports for all casino incidents on appropriate forms.
  4. Respond to emergencies on casino property according to established procedures, watch for and report all safety hazards, and coordinate with tribal/local law enforcement officers as required.
  5. Must keep informed of all casino activities and promotions, must possess good public relations skills, and be courteous and helpful to guests and associates at all times.
  6. Must read, understand, and adhere to State Compact, Tribal Gaming Code, Minimum Internal Control Standards, Standard Operating Procedures, Personnel Policies and Procedures, and Department Rules and Procedures.
  7. Must complete and maintain TIPS certification.
  8. Must attend all meetings and/or training as directed by management.
  9. Performs other job related duties as assigned.

 

 

AUTHORITY AND SUPERVISORY CAPACITY

 

  • Possesses authority needed to accomplish 1 – 10 above.

DISCIPLINARY INFLUENCE

  • Verbal Warnings
  • Written Warnings
  • Suspensions
  • Recommendations for transfers or terminations

 

.

SIGNATURE AUTHORITY:

 

  • Payouts from casino cage for lost and found to be returned to owner/finder
  • Sensitive keys from casino cage
  • Fill and credit sheets
  • Approve and distribute all reports on shift

·         Approve time sheets and overtime for shift

  • Leave requests and personnel actions
  • Complimentary food and beverage

 

ACCESS TO SENSITIVE AREAS:

 

  • May enter surveillance to observe specific persons or incidents
  • All casino areas in accordance with internal control

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive computer skills.

  1. Two years Security experience preferred.
  2. Two years supervisory experience preferred.
  3. Use of two-way radio.
  4. Must have excellent communication and presentation skills.
  5. Good organizational and clerical skills required.
  6. Must be able to obtain gaming license.
  7. Satisfactorily complete 40-hour security orientation.
  8. Satisfactorily complete 20-hour security supervisor orientation.
  9. Must complete and maintain First Aid and CPR certification.
  10. Must complete and maintain AED certification.
  11. Must complete and maintain Fire Extinguisher training.
  12. Current or prior Law Enforcement certification preferred or a combination of Public Safety Experience/Military Service/Education.
  13. Bi-cultural experience preferred.
  14. Native American preference.

 

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Must possess and maintain a valid driver’s license.
  3. Must be insurable by casino insurance company.
  4. Must be able to stand / walk for up to eight hours per shift.
  5. Must be able to lift at least 50 lbs.
  6. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.
  7. Must be able to obtain a professional or personal concealed weapons permit and qualify annually with a departmentally issued fire arm according to department standards.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

GIFT SHOP ATTENDANT (Part-Time)

JOB SUMMARY:

 

Responsible for providing outstanding guest services to WinnaVegas guests.  Performs a variety of guest service functions, gift shop attendant, and box office attendant.

 

JOB DUTIES:

 

  1. Proficient with all aspects of CasinoTrac system.
  2. Enrolls guest in Club Winn membership, assist guest on using Club Winn cards.  Works casino floor for Club Winn enrollment and assistance to Club Winn members.
  1. Responsible for selling tickets for Marketing event as well as Hotel/Resort packages.
  2. Successfully use and navigate the ticketing software.
  3. Retrieve and look up pertinent player information in the database.
  4. Assist with ticket scanning for events.
  5. Work events on property, as assigned.
  1. Proficient with cash register, ability to make change.
  2. Able to reconcile a till after each shift.
  1. Directly responsible for maintaining and enhancing the Company’s reputation and image. Maintains awareness and knowledge of all casino activities, events, promotions and services offered to WinnaVegas guest. This information received from our Marketing Department via the Shift Supervisor.
  1. Answers the telephone in a timely and professional manner.
  2. Directly responsible to oversee the game room and making sure waivers are completely filled out.
  3. Proficient in stocking and handling merchandise in the Gift Shop/Box Office.
  4. Proficient with all aspects of the golf simulator and making sure waivers are completely filled out.
  5. Read, understand and adhere to Winnebago Gaming Compact and Winnebago Tribe Gaming Code and Personnel Rules and Regulations.
  6. Must attend meetings and/or training as directed by management.
  7. Perform all other job-related duties as assigned.

 

AUTHORITY AND SUPERVISORY CAPACITY

 

  • Possesses authority needed to accomplish 1 – 17 above.

 

 

SIGNATURE AUTHORITY:

 

·         None

 

ACCESS TO SENSITIVE AREAS:

 

  • With Security escort in accordance with Internal Controls.

 

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive computer skills

  1. Six months to one-year related experience or training.
  2. Must have excellent communication and presentation skills.
  3. Good organizational and clerical skills required.
  4. Must be able to obtain gaming license.
  5. Bi-cultural experience preferred.
  6. Native American preference.

 

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  1. Able to lift 50 lbs.
  1. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

BARTENDER

JOB SUMMARY:

 

Prepares and serves food and beverages for guests and wait staff with emphasis on guest service.

 

JOB DUTIES:

 

  1. To go beyond expectations of customer service to create a lasting, positive impression of the casino.
  2. To have extensive drink and liquor knowledge.
  3. To assist management by informing them of maintenance problems and guest complaints.
  4. To keep your workstation clean and orderly, behind both bar and the bar top at all times.
  5. To complete any side work, set-up and closing duties as assigned.
  6. To cooperate with your co-workers.
  7. To assure the quality and consistency of drinks served.
  8. To be responsible for taking cash transactions.
  9. Responsible for maintaining bar costs, beverage portion controls and the overall profitability at the bar.
  10. To maintain bar stocks and inventory control.
  11. Bartenders should be aware of restaurant hours and menu items.
  12. To greet, welcome and to invite guests back.
  13. To anticipate the needs and wants of our guests.
  14. To use your product knowledge to upsell and suggestively sell.
  15. To quickly and efficiently attend the guests at the bar as well as the server staff needing service.
  16. Must attend all meetings and/or training as directed by management.
  17. To perform other duties as assigned.

 

 

AUTHORITY AND SUPERVISORY CAPACITY

 

Possesses authority needed to accomplish 1 – 17 above.

 

 

 

 

SIGNATURE AUTHORITY:

 

            None

 

 

ACCESS TO SENSITIVE AREAS:

 

With Security escort in accordance with Internal Controls.

 

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive computer skills.

  1. Six months to one year related experience or training.
  2. Must have excellent communication and presentation skills.
  3. Good organizational and clerical skills required.
  4. Must be able to obtain gaming license.
  5. Bi-cultural experience preferred.
  6. Native American preference.

 

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Must be able to stand for long periods of time.
  3. Must be able to maneuver and lift 75 lbs. periodically through a shift.
  4. Must be able to lift 25 lbs. above shoulder height routinely.
  5. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

SECURITY MANAGER/POLICE LIEUTENANT

JOB SUMMARY

This position is responsible for the operation of the Security Department and law enforcement operations for WinnaVegas Casino Resort. Responsible for directing all security operations in accordance with Tribal Gaming Code, Tribal State Compact, Indian Gaming Regulatory Act and all applicable laws, rules and regulations.

 

JOB DUTIES

 

  1. Payroll responsibilities including: daily time logs – corrections and adjustments, review weekly and bi-weekly time logs, prepare sign-in sheets, payroll status changes for employees, track meetings/training for payroll purposes
  1. Recommends security policy and procedural changes.
  2. Evaluates all security related incidents and recommends solutions for recurring problems.
  3. Prepares fiscal year budget.
  4. Recommends changes for personnel including: hiring, termination, promotion, demotion and wage adjustments.
  5. Maintains security and accountability of funds entrusted.
  1. Oversees investigations of all crimes committed on casino property, ensures proper authorities are notified.
  2. Prepares and sends all pertinent documents to the BIA and all other law enforcement agencies.
  3. Manages and oversees onsite police officers.
  1. Reports all violations of company policy, Federal, State and Tribal Law.  In the event of criminal activity, immediately contacts on-duty Law Enforcement official.
  2. Performs other duties as assigned.

 

 

AUTHORITY AND SUPERVISORY CAPACITY

 

Possesses authority needed to accomplish 1 – 11 above.

 

 

 

SIGNATURE AUTHORITY:

 

·         Personnel Action Forms

  • Confidential Reports
  • Overtime/Leave Request
  • Incident Reports
  • Material requisition/Purchase orders
  • All paperwork required for the BIA and all other law enforcement agencies

 

ACCESS TO SENSITIVE AREAS:

 

  • With Security escort in accordance with Internal Controls.

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive computer skills.

  1. Must have excellent communication and presentation skills.
  2. 4 years casino management experience preferred.
  3. Bi-cultural experience preferred.
  4. Must have Law Enforcement experience and Academy Certification
  5. Knowledge of First Aid and CPR.
  6. Must have extensive knowledge of investigative procedures.
  7. Ability to write clear and concise reports, and be able to work well with other department heads and managers.
  8. Must be physically capable of performing all duties.
  9. Native American preference.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Occasionally lift and/or move up to 50 pounds.
  3. Must be able to read and interpret Winnebago Tribal Gaming Code, IGRA Gaming Compact, Standard Operating Procedures, MIC’s, Winnebago Tribal Code, and State of Iowa Code.
  4. Must be able to obtain a Gaming License.
  5. Must complete all training deemed mandatory by the Winnebago Gaming Commission.
  6. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Slot Assistant Supervisor

JOB SUMMARY:

 

Responsible for the daily shift operations within the department and shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

 

JOB DUTIES:

 

  1. Supervise slot floor operation during absence of shift supervisor. 
  2. Reset minor malfunctions on slot machines.
  3. Maintains security and accountability of funds entrusted.
  4. Ensures all facilities and equipment are functioning properly within the department.
  5. Greets customers and sees that players are properly hosted.
  6. Verifies Open/Close and Buys for Change Associates and Slot Booth Cashiers.
  7. Authorizes Jackpot/Fill payouts.
  8. Participates in the installation/removal of hopper load funds.
  9. Ensures proper training of slot personnel.
  10. Maintains good customer relations.
  11. Always perform duties in a positive and professional manner.
  12. Adheres to and enforces policies and procedures.
  13. Controls and distributes slot forms when needed.
  14. Assembles reports upon Slot Manager’s request.
  15. Assigns work schedules for associates.
  16. Evaluates performance of slots associates.
  17. Must attend all meetings and/or training as directed by management.
  18. Performs all duties as assigned.

.

AUTHORITY AND SUPERVISORY CAPACITY

 

  • Possesses authority needed to accomplish 1 – 18 above.

 

 

 

 

 

SIGNATURE AUTHORITY:

 

  • Jackpot/Fill receipt
  • Open/Close report
  • Buy Sheet
  • Slot Machine keys (door and jackpot reset)
  • Machine access card
  • Complimentary food and beverage
  • Debit/Credit receipt
  • Personnel Action Forms
  • Confidential Reports
  • Authorizes overtime with approval of Slot Manager.

 

ACCESS TO SENSITIVE AREAS:

 

  • Slot machine interiors
  • Slot repair shop

·         Change Banks

  • Slot drop cabinet with security escort.
  • With Security escort in accordance with Internal Controls.

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive computer skills.

3.      Previous money handling experience preferred.

4.      Must have the mathematical skills to be proficient in balancing all banks and departmental documents.

  1. 2 to 4 years in the Slot Department as a Assistant Supervisor.
  2. Must have strong leadership abilities and a solid background in personnel management.
  3. Basic knowledge of slot machine theory and operation required.
  4. Must have excellent communication and presentation skills.
  5. Good organizational and clerical skills required.
  6. Must be able to obtain gaming license.
  7. Bi-cultural experience preferred.
  8. Native American preference.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Must be able to stand and walk for long periods of time.
  3. Must be able to lift and carry a minimum of 50 lbs.
  4. Continuously monitor slot operations.
  5. Must be able to interact successfully with associates and guests
  6. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

BINGO ATTENDANT

JOB SUMMARY:

 

The Bingo Attendant shall be in charge of selling entry packets and bingo sheets. Receiving, handling and reconciling money at all bingo sessions and calling back winning bingo numbers and assisting bingo players during bingo sessions. The Bingo Attendant will work under the direct supervision of the session supervisor.

 

JOB DUTIES:

 

  1. Count and assure the accuracy of all issued inventory and cash at the start and end of each session.
  2. Work primarily in his or her assigned work area (assigned prior to each session.)
  3. Return all monies and unsold inventory to the session supervisor.
  4. Keep his or her area neat and orderly throughout the bingo session. Perform general clean up at the session’s end.
  5. Perform payout duties.
  6. Be responsible for all money in the cash register for each bingo session.
  7. Have the proper amount of change on hand for each register.
  8. Be held accountable for all double-counts of tills for each session.
  9. Reconcile the money from each session.
  10. Must attend all meetings and/or training as directed by management.
  11. Must be able to interact successfully with associates and guests.
  12. Perform all other job-related duties as assigned by the supervisor.

 

AUTHORITY AND SUPERVISORY CAPACITY

 

Possesses authority needed to accomplish 1 – 12 above.

 

SIGNATURE AUTHORITY:

 

None

 

 

 

 

ACCESS TO SENSITIVE AREAS:

 

Sales booth, records room, cage payout.

With Security escort in accordance with Internal Controls.

 

EDUCATION/EXPERIENCE REQUIREMENTS:

 

  1. High School diploma or GED required.

2.      Comprehensive computer skills.

  1. Previous money handling experience preferred.
  2. Some sales experience.
  3. Must have mathematical skills to be proficient in balancing banks and department documents.
  4. Must have excellent communication and presentation skills.
  5. Good organizational and clerical skills required.
  6. Must be able to obtain gaming license.
  7. Bi-cultural experience preferred.
  8. Native American preference.

 

CONDITION OF EMPLOYMENT

 

  1. Must have a telephone.
  2. Must occasionally lift and/or move 10 pounds.
  3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

PHYSICAL DEMANDS

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.