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Employment

IF YOU’RE LOOKING TO JOIN A WINNING TEAM, WE’D LOVE TO TALK!

Job openings vary from week to week, but our current openings are listed below. For more information, call Lori Payer in Human Resources at 800.468.9466 x7105 or 712.428.7105.

Visit us at:

WinnaVegas Casino Resort
1500 330th St
Sloan, IA, 51055

Applications are kept on file for 90 days.

Must be able to obtain a gaming license.

Current Job Openings

Accounting Manager/ BSA/AML Compliance Officer

JOB SUMMARY:

Performs general ledger functions of the accounting department including fiscal/calendar year financial audits, coordinates office operations and procedures.  Oversees all BSA/AML processes including reporting requirements that involve daily analysis and interpretation of customer financial transactions conducted across multiple properties (BSA).  Maintains the Gaming Enterprise’s Anti Money Laundering (AML) Program and ensures follow up and corrective action for any violations.

JOB DUTIES:

  1. Plans, supervises and provides assistance and support to other staff in the conduct of the accounting aspects of their functional activities. Daily, weekly and monthly accounting processes to properly record, classify and control financial transactions.
  2. Prepares and interprets all financial reports and supporting schedules, including required in a timely manner and ensure all deadlines are met.
  3. Assists in maintenance of Casino records; fixed assets, accounts receivable, general ledger, accounts payable, payroll, bank reconciliation’s, financial statements, and special projects.
  4. Maintains and controls records of slot machine EPROMS and par sheets.
  5. Reviews and approves journal entries before posting to the General Ledger.
  6. Responsible for the reporting of daily operating activities to the controller ensuring timely and communication of operating results.
  7. Maintains adherence to all Federal and Winnebago Tribal laws, procedures and regulations.
  8. Responsible for ensuring all the revenue for the Casino is properly identified and recorded and posting to the General Ledger.
  9. Designated BSA/AML Compliance Officer.
  10. Documents instances of noncompliance on a Notification of Error (NOE) to the non-compliant department and/or manager.
  11. May issue Notification of Violation (NOV) which require action against employee in tiered penalties.
  12. Coordinates with Winnebago Gaming Commission to request License Suspension/Revocation for multiple occurrences of employee or departmental non-compliance.
  13. Responsible for ensuring compliance with the Anti-Money Laundering (AML) Program. This includes, but is not limited to:
  • OFAC Designations and Implementation (SDN List, etc.)
  • FATF Recommendations and Compliance
  • USA Patriot Act Compliance and Ryder
  • Privacy Act Compliance
  • Maintaining up to date standards for entire program
  • Automated Data Processing Compliance Programs
  1. Develops, implements, and maintains all policies and procedures for BSA/AML and SARC activity; including maintenance of the AML Program and oversight of the processes of the BSA/AML daily audit, CTR filings and SARC filings, and development and maintenance of CDD Programs.
  2. Conducts annual review of the AML program and the operation to determine the impact and effectiveness of internal controls, provides recommendations for enhancement, and/or evaluates proposed program changes.
  3. Provides follow up with other departments to ensure compliance with the AML Program, applications and other BSA/AML related issues; interacts with departments to answer BSA/AML questions and concerns.
  4. Ensures timely retrieval, review, completion and filing of all Multiple Transaction Logs (MTL), Monetary Instrument Logs (MIL), and Currency Transaction Reports by Casinos (CTRC).
  5. Coordinates and leads the AML Committee for SARC investigation and submission.
  6. Coordinates all internal and external audit reviews and documentation preparation with regard to BSA/AML.
  7. Manages risks associated with BSA/AML including resolving compliance, internal and external audit findings and recommendations.
  8. Responsible for maintaining a structured and secure record retention system for all previous BSA/AML related documentation, audit findings/responses and CTRC/SARC related documentation.
  9. Develops and maintains the annual BSA/AML training program to ensure continual compliance with current regulations and that training material reflect current practices.
  10. Coordinates annual BSA/AML trainings including contributing to new hire training with Human Resources to ensure all employees receive training within required deadlines.
  11. Maintains appropriate documentation on incidents, findings, recommendations and requests for information as required by policies and procedures.
  12. Prepares and presents reports on the status, activities, and plans for current and future operations to the Controller.
  13. Maintains effective working relationships between Compliance staff and TGRA management/administration, NIGC, FinCEN (IRS, Treasury Department, etc.) and other Compliance management staff.
  14. Reports to the Controller any failure by the Gaming Enterprise to comply with any of the provisions of the MICS, State Gaming Compact, Tribal Gaming Ordinance, and any other applicable lays and regulations.
  15. Ensures strict confidentiality of all information pertaining to the Gaming Enterprise in accordance with FOIA.
  16. Oversees BSA/AML program training and administration.
  17. Analysis Requirements: Make HIDTA/HIFCA determinations and recommendations.
  18. Read, understand and adhere to Winnebago Gaming Compact and Winnebago Tribal Gaming Code and Rules and Regulations.
  19. Performs all duties as assigned

ACCESS TO SENSITIVE AREAS:

  • With Security escort in accordance with Internal Controls.
  • Casino financial data.

EDUCATION/EXPERIENCE REQUIREMENTS:

  1. B.S. Degree in Accounting or at least 5 years experience in an Accounting Manager position.
  2. Should possess a strong background in auditing, accounts payable, accounts receivable, payroll and inventory.
  3. Should possess a background in automated accounting and control systems and be familiar with gaming regulations and controls.
  4. Experience with computer software applications.
  5. Must have excellent communication and presentation skills.
  6. Must be able to obtain gaming license.
  7. Bi-cultural experience preferred.

CONDITIONS OF EMPLOYMENT:

  1. Must have a telephone.
  2. Ability to occasionally lift and/or move up to 25 pounds
  3. Due to the nature of this position, confidentiality is a must.
  4. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

*Must include resume with application*

Assistant HVAC Lead Technician

JOB SUMMARY 

Assists at installing, diagnosing, trouble-shooting, repairing, maintaining and performing preventive maintenance and routine upkeep on complex mechanical, HVAC, pool, and distribution systems throughout the casino and related equipment, involving work of a varied nature with minimum supervision.  

JOB DUTIES

  • Assists in the management duties such as interviewing, work scheduling and planning, budgeting, conducting shift meetings, maintaining records, performance appraisals, discipline, addressing complaints, worker safety and resolving problems.
  • Assists at installing and rearranging complex equipment, diagnosis of complex equipment failure, and dismantle, repair and reassemble complex equipment.
  • Perform tasks in the mechanical skill area such as electrical, fabrication, assembly, welding and pipefitting, and occasionally perform tasks in other trades as needed.
  • Operates and maintains specialized machinery, equipment and tools utilized in the repair of heating, ventilation and air conditioning.
  • Performs daily pool maintenance and deck/pool cleaning procedures.
  • Monitors and maintains pool filtration system.
  • Monitors pool water chemistry through testing and adjusts as needed to maintain standards.
  • Works from drawings, verbal instructions or sketches from equipment schematics. 
  • Demonstrate willingness to improve department operations, passes on information to following shifts, and makes recommendations for equipment replacement/upgrade.
  • Demonstrate good common sense, good attendance and initiative, and always perform duties in a positive and professional manner.
  • Demonstrate ability to complete assignments personally with minimal supervision.
  • Must adhere to and enforce all policies and procedures of the casino and department.
  • Must attend all company and department training/meetings as directed.
  • Know the locations of all shop equipment, materials and supply inventory and complete all paperwork that relates to maintenance operational procedures.
  • Must be knowledgeable of and adhere to, and train and enforce proper safety methods for equipment/tool operation, chemical use and lifting techniques
  • Assists other personnel as may be required for the purpose of supporting them in the completion of their work – Perform other job related duties as assigned.AUTHORITY AND SUPERVISORY CAPACITYPossesses authority needed to accomplish 1 – 16 above.ACCESS TO SENSITIVE AREASWith Security escort in accordance with Internal Controls.EDUCATION/EXPERIENCEHigh school or GED required.Must be knowledgeable in HVAC and tools and procedures preferred.Must have HVAC certification.Additional experience/training in electrical field preferred.PHYSICAL REQUIREMENTSMust be in good physical condition. 

    Required to use hands and fingers to handle or feel objects, tools, or controls; and reach with hands and arms.

    Must be able to stand/walk/bend for up to eight hours; and frequently required to stoop, kneel, crouch, and crawl.

    Must be able to manually lift and/or move up to 50 lbs. intermittently.  Heavier parts are lifted using other methods.

    Must be able to work and climb on ladders, scaffolds, man-lifts up to 40 feet.

    Must be able to work under extreme weather variations and conditions and be exposed to temperature variations and wet and/or humid work conditions.

    CONDITIONS OF EMPLOYMENT

    Must be able to obtain Class III gaming license

    Must satisfactorily complete 90-day probationary period

    Must possess a sensitivity to Native American culture

    Must be able to interact successfully with associates and guests

    Must be able to work independently with minimal direct supervision

    Must have a telephone

    Must maintain valid driver’s license and be insurable.

    Must be able to be flexible and or coordinate regular scheduled days off, vacations and different start times with approaching weather conditions and scheduled HVAC work

    Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stop, kneel, crouch, or crawl, small.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Bartender (Casino)

JOB SUMMARY:

Prepares and serves food and beverages for guests and wait staff with emphasis on guest service.

JOB DUTIES:

1. To go beyond expectations of customer service to create a lasting, positive impression of the casino.
2. To have extensive drink and liquor knowledge.
3. To assist management by informing them of maintenance problems and guest complaints.
4. To keep your workstation clean and orderly, behind both bar and the bar top at all times.
5. To complete any side work, set-up and closing duties as assigned.
6. To cooperate with your co-workers.
7. To assure the quality and consistency of drinks served.
8. To be responsible for taking cash transactions.
9. Responsible for maintaining bar costs, beverage portion controls and the overall profitability at the bar.
10. To maintain bar stocks and inventory control.
11. Bartenders should be aware of restaurant hours and menu items.
12. To greet, welcome and to invite guests back.
13. To anticipate the needs and wants of our guests.
14. To use your product knowledge to upsell and suggestively sell.
15. To quickly and efficiently attend the guests at the bar as well as the server staff needing service.
16. Must attend all meetings and/or training as directed by management.
17. To perform other duties as assigned.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. Six months to one year related experience or training.
4. Must have excellent communication and presentation skills.
5. Good organizational and clerical skills required.
6. Must be able to obtain gaming license.
7. Bi-cultural experience preferred.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to stand for long periods of time.
3. Must be able to maneuver and lift 75 lbs. periodically through a shift.
4. Must be able to lift 25 lbs. above shoulder height routinely.
5. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

 

*Full time and part time positions available*

Bingo Cashier/Floor Walker

JOB SUMMARY:

The Bingo Cashier/Floor walker shall be in charge of selling entry packets and bingo sheets. Receiving, handling and reconciling money at all bingo sessions and calling back winning bingo numbers and assisting bingo players during bingo sessions. The cashier/floor walker will work under the direct supervision of the session supervisor.

JOB DUTIES:

1.  Count and assure the accuracy of all issued inventory and cash at the start and end of each session.

2.  Work primarily in his or her assigned work area (assigned prior to each session.)

3.  Return all monies and unsold inventory to the session supervisor.

4.  Keep his or her area neat and orderly throughout the bingo session.  Perform general clean up at the session’s end.

  1. Perform payout duties.
  2. Be responsible for all money in the cash register for each bingo session.
  3. Have the proper amount of change on hand for each register.
  4. Be held accountable for all double-counts of tills for each session.
  5. Reconcile the money from each session.
  6. Must attend all meetings and/or training as directed by management.
  7. Must be able to interact successfully with associates and guests.
  8. Perform all other job-related duties as assigned by the supervisor.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 12 above.

SIGNATURE AUTHORITY:

None

ACCESS TO SENSITIVE AREAS:

Sales booth, records room, cage payout.

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

  1. High School diploma or GED required.
  2. Comprehensive computer skills.
  3. Previous money handling experience preferred.
  4. Some sales experience.
  5. Must have mathematical skills to be proficient in balancing banks and department documents.
  6. Must have excellent communication and presentation skills.
  7. Good organizational and clerical skills required.
  8. Must be able to obtain gaming license.
  9. Bi-cultural experience preferred.
  10. Native American preference.

CONDITION OF EMPLOYMENT

  1. Must have a telephone.
  2. Must occasionally lift and/or move 10 pounds.
  3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Bingo Supervisor

JOB SUMMARY:

 

The session supervisor will be responsible for making decisions for the overall operation of the bingo sessions, following the bingo ordinance and all management policies and procedures.  Will supervise and be responsible for all session workers with the exception of the Inventory Control Technician.    

JOB DUTIES:

 

  1. Ensure all scheduled associates are present for each session, and each section is adequately  

staffed. 

2.    Ensure all preparations for each session are complete prior to doors opening.

3.    Ensure all jobs are completed during each session.

4.    Ensure all clean up duties are complete before associates are dismissed for the day.

  1. Ensure that Bingo floor sales employees maintain accuracy.  Monitor departmental sales,  

shortages and overages.

6.    Report in writing any and all changes needed in staff, supplies, and equipment from session      

       to session.

7.    Submit a written weekly sales report.

8.    Report in writing any personnel problems, reconciliation concerns, etc., on a weekly basis.

9.    Coordinate with busing on expected guests.

10.  Maintain attendance and variance records.

11.  Attend and/or conduct interviews for prospective employees.  

  1. Ensure proper training is conducted with new employees.
  2. Make recommendations regarding personnel matters for individuals supervised.
  3. Responsible for the daily reconciliation of records of all cashiers, pull tab clerks, floor 

sales and sales clerk.

  1. Ensure a fair and safe game for customers.
  2. Keeps all progressive game totals accurate and in accordance with the WinnaVegas ordinance.
  3. Fill out reports for W2G forms.
  4. Completes all trainee probationary, and annual evaluations on a timely basis.
  5. Must attend all meetings and/or training as directed by management.
  6. All other duties assigned.
  7. Count and verify returned inventory from matinee and evening books used on the previous 

       day.  Quality control of paper used on the floor on a daily basis.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 21 above.

SIGNATURE AUTHORITY:

None

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

  1. High School diploma or GED required.
  2. Comprehensive computer skills.
  3. Previous money handling experience preferred.
  4. Must have excellent communication, presentation and mathematical skills.
  5. Must be able to interact successfully with associates and guests
  6. Good organizational and clerical skills required.
  7. Must be able to obtain gaming license.
  8. Bi-cultural experience preferred.
  9. Native American preference.

CONDITION OF EMPLOYMENT

  1. Must have a telephone.
  2. Must be able to lift and carry a minimum of 50 lbs
  3. Must have the ability to make decisions on own in stressful and emergency situations.
  4. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Buffet Attendant

JOB SUMMARY: 

Responsible for the set up of the Buffet, which includes the front line, dessert, employee meals, preparing salads.

JOB DUTIES:

  1. To know food quality standards and the menu manuals. 
  2. To practice teamwork among kitchen staff and other departments.
  3. To meet or exceed the restaurant’s sanitation standard.
  4. To consistently monitor the buffet area, keeping it stocked and cleaned.
  5. To ensure that holding ovens and holding coolers are orderly, clean and sanitized.
  6. To ensure that floor around buffet area is free of debris and wiped down,
  7. To clean buffet stainless steel pans of any food or burn spots.
  8. To ensure that the buffet, walls and carts are clean and sanitized. To polish stainless steel and clean glass.
  9. To learn and use proper meat carving techniques.
  10. Follow all Servsafe procedures. 
  11. Must attend all meetings and/or training as directed by management. 
  12. To perform other duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 12 above.

SIGNATURE AUTHORITY:

None

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

  1. High School diploma or GED required.
  2. Basic knowledge of food preparation techniques.      
  3. Six months experience with all phases and operations of buffet operation.
  4. Must be able to obtain gaming license.
  5. Bi-cultural experience preferred.
  6. Native American preference.

CONDITION OF EMPLOYMENT

  1. Must be a able to lift a minimum of 80 lbs.
  2. Must be able to stand for long periods of time.
  3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Cage Cashier

JOB SUMMARY:

Provides excellent guest service while exchanging currency for coin, check cashing and verification, cashing in chips and players club coupons.

JOB DUTIES:

  • Makes change, cashes checks, and cashes in coin for customers and employees in a
    confidential manner.
  • Provides prompt, friendly and courteous service.
  • Records amount received and prepares reports of transaction.
  • Verifies paperwork and dispenses monies for jackpot/fills.
  • Balances and account for all cash, chips, tokens and checks, recording all information on
    the appropriate forms.
  • Must learn all banks ranging from cashier window to master bank.
  • Proficient with all aspects of Oasis System (Super Play Mate) Player Tracing System.
  • Enrolls guests in Club Winn membership, assists guests using Club Winn cards.
  • Maintains awareness and knowledge of all Casino activities, events, promotions, and services offered to WinnaVegas guests.
  • Ensures that all “Players Club Situation Forms” and “Guest Complaint Forms” are taken and filled out completely by the cashier and turned over to the cage supervisor immediately.
  • Issues tills for Casino departments, as needed.
  • Read, understand and adhere to Gaming Compact and Winnebago Tribe Gaming Code, Rules and Regulations, Internal Controls, Standard Operating Procedures, Departmental Rules.
  • Must attend all meetings and/or training as directed by management.
  • Perform all other job duties as assigned.EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. Six months to one year related experience or training.
4. Must have excellent communication and presentation skills.
5. Good organizational and clerical skills required.
6. Must be able to obtain gaming license.
7. Bi-cultural experience preferred.
8. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to lift up to 50 lbs
3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

CASHIER (Café)

JOB SUMMARY:

Operates cash register and prepares food orders for guests.  

JOB DUTIES:

  1. Enters guest’s food orders.
  2. Serves food to guests and clears tables when guests are finished.
  3. Fills pop, juice, cups, napkins, chips, candy, coffee, etc.                                     
  4. Maintains a very clean area, including sweeping and mopping station at the end of shift.  Takes empty boxes to dumpster.
  5. Must be neat in appearance, respectful, and pleasant.
  6. Wears proper uniform while on duty.   
  7. Follows all sanitation procedures.                                                             
  8. Cleans machines daily.                              
  9. Follows security procedures getting and checking out tills.             
  10. Puts groceries away, rotating stock as you go.                                                                                  
  11. Stocks food items on line.                                                                                                              
  12. Fills out opening/closing check lists, and pre-chart papers during shift.  
  13. Possesses knowledge of all Casino and/or restaurant locations.
  14. Computes all guest check totals and provides correct change. 
  15. Accurately completes cash handling functions. 
  16. Has working knowledge of the Point of Sales system.
  17. Maintains pastry display case.
  18. Must attend all meetings and/or training as directed by management.
  19. To perform other duties as assigned. 

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 19 above.

SIGNATURE AUTHORITY:

None

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

  1. High School diploma or GED required.
  2. Comprehensive computer skills.
  3. Must obtain TiPS certification and re-certify as necessary.
  4. Six months to one year related experience or training.
  5. Must have excellent communication and presentation skills.
  6. Good organizational and clerical skills required.
  7. Must be able to obtain gaming license.
  8. Bi-cultural experience preferred.
  9. Native American preference.

CONDITION OF EMPLOYMENT

  1. Must have a telephone.
  2. Must be able to lift 25 lbs routinely.
  3. Must be able to stand and walk for long periods of time.
  4. Must be able to push a cart weighing 50 lbs occasionally.
  5. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Dining Room Wait Staff (part time)

JOB SUMMARY:

Serving of food and beverage to guests with the emphasis on guest service.

JOB DUTIES:

1. To go beyond the expected in service and create a lasting, positive impression of the casino.
2. To know the casino’s food and beverage selection inside and out. To use your product knowledge to up sell and suggestively sell.
3. To greet, welcome and invite our guests back.
4. To anticipate our guests’ needs and wants.
5. To accommodate our guests’ time restrictions by giving fast and prompt service.
6. To act as a final check of food and drinks before they are served to assure quality and consistency.
7. To assist management by informing them of maintenance problems and guest complaints.
8. To reset tables in a timely manner for the guests.
9. To properly clear your tables of all unneeded plates and glassware.
10. To accurately compute guest check totals.
11. To complete any set-up, closing duties and side work assigned.
12. To assist the kitchen by ringing up all food clearly and accurately.
13. To keep the restaurant clean and well maintained.
14. Knowing all coupon and specials offered.
15. Knowing where all supplies are stored.
16. Maintaining personal hygiene.
17. Laundering, ironing and maintaining personal uniforms.
18. To make certain that greet times, entrée timing and dining time standards are achieved and maintained.
19. To maintain two-butt ashtray rule.
20. To let management know when guests are celebrating special occasions (such as birthdays, anniversaries, etc.)
21. To be aware of alcohol policies and server responsibilities.
22. To know employee policies and procedures, and to be aware of any new memos or announcements posted.
23. To sell your guests on special events and promotions going on at WinnaVegas Casino.
24. To work as a team player with other co-workers, including the host staff, kitchen and other servers.
25. Must attend all meetings and/or training as directed by management.
26. To perform other duties as assigned.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. Six months to one year related experience or training.
4. Must have excellent communication and presentation skills.
5. Good organizational and clerical skills required.
6. Must be able to obtain gaming license.
7. Bi-cultural experience preferred.
8. Native American preference.

CONCESSIONS CASHIER

JOB SUMMARY:

Works with the cash register and helps customers with their food orders.  Helps to prepare food in the back of the snack bar.  Has a pleasant, friendly attitude towards guests and co-workers.

JOB DUTIES:

  1. Takes care of customer orders.                                                          
  2. Fills candy, pop, juice, cups, napkins, chips, candy, coffee, etc.                                     
  3. Maintains a very clean area, including sweeping and mopping station at the end of shift.  Takes empty boxes to dumpster.
  4. Must have a cheerful and courteous attitude at all times.
  5. Must be neat in appearance, respectful and pleasant.
  6. Wears proper uniform while on duty.   
  7. Follows all sanitation procedures.                                                             
  8. Cleans coffee machine daily.                              
  9. Follows security procedures getting and checking out tills.             
  10. Puts groceries away, rotating stock as you go.                                                                                  
  11. Stocks food items on line.                                                                                                              
  12. Fills out opening/closing check lists, and pre-chart papers during shift.  
  13. To have knowledge of all Casino and/or restaurant locations.
  14. To accurately compute all guest check totals and proved correct change. 
  15. To accurately complete cash handling functions. 
  16. To have working knowledge of the Point of Sales system.
  17. Must attend all meetings and/or training as directed by management.
  18. To perform other duties as assigned. 

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 18 above.

SIGNATURE AUTHORITY:

None

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

  1. High School diploma or GED required.
  2. Comprehensive computer skills.
  3. Must obtain TiPS certification and re-certify as necessary.
  4. Six months to one year related experience or training.
  5. Must have excellent communication and presentation skills.
  6. Good organizational and clerical skills required.
  7. Must be able to obtain gaming license.
  8. Bi-cultural experience preferred.
  9. Native American preference.

CONDITION OF EMPLOYMENT

  1. Must have a telephone.
  2. Must be able to lift 25 lbs routinely.
  3. Must be able to stand and walk for long periods of time.
  4. Must be able to push a cart weighing 50 lbs occasionally.
  5. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

COOK

JOB SUMMARY:

The Cook prepares all food in accordance with established standards. Maintains a clean, safe, sanitary working area and environment.  Will be trained in Buffet, Café, and Concessions and scheduled based on business demands.  

JOB DUTIES:

  1. Responsible for accurate servicing of all items for the guest.                        
  2. Ensures that all food production is uniform and consistent.
  3. Follows all recipes and standards as established by the Executive Chef.  
  4. Controls food production to include: proper cooking methods, cooking time and temperature and ensuring sanitation, handling and storage of prepared food and leftovers.
  5. Prepares for rush period of work by maintaining par levels of stock.
  6. Checks work stations.                                                                                                                                                                                             
  7. Enforces quantity and food proportion.
  8. Fills special orders when customers request it.
  9. Organize the workday.                                                       
  10. Flexible with break schedules to meet guests’ needs.                       
  11. Solves crisis situations without Lead Cook/Sous Chef.
  12. Makes sauces and salads.          
  13. Successful completion of Servsafe class is preferred.  
  14. Must attend all meetings and/or training as directed by management.
  15. Keeps log of steak count.
  16. Performs other job related duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 16 above.

SIGNATURE AUTHORITY:

Goods Delivered

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

  1. High School diploma or GED required.
  2. Knowledge of kitchen sanitation, operation and maintenance of kitchen equipment.
  3. Basic knowledge of food preparation techniques.      
  4. Six months experience with all phases and operations of the kitchen.
  5. Must have at least one year experience as a cook.
  6. Must be able to obtain gaming license.
  7. Bi-cultural experience preferred.
  8. Native American preference.

CONDITION OF EMPLOYMENT

  1. Must be a able to lift a minimum of 90 lbs.
  2. Must be able to stand for long periods of time.
  3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

COUNT TEAM MEMBER

JOB SUMMARY: 

Weighs, wraps, and counts all moneys collected from slot machines or table games by performing the following duties.

JOB DUTIES:

  1. Computes and records totals of moneys counted.
  2. Examines and sorts coins, tokens, and currency.
  3. Moves chips, tokens, coin, and currency to storage, cashiers, or safe.
  4. Read, understand and adhere to Gaming Compact and Winnebago Tribe Gaming Rules and Regulations.
  5. Must attend all meetings and/or training as directed by management.
  6. Performs all duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 6 above.

SIGNATURE AUTHORITY:

None

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

  1. High School diploma or GED required.
  2. Comprehensive computer skills.
  3. Six months to one year related experience or training.
  4. Must have excellent communication and presentation skills.
  5. Good organizational and clerical skills required.
  6. Must be able to obtain gaming license.
  7. Bi-cultural experience preferred.
  8. Native American preference.

CONDITION OF EMPLOYMENT

  1. Must have a telephone.
  2. Must be able to lift and/or move up to 100 lbs
  3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

DEALER

JOB SUMMARY:

To provide courteous and efficient table games service to guests in accordance with company standards and shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

JOB DUTIES:

1. To make every effort to ensure absolute guest satisfaction.

2. Maintains security and accountability of funds entrusted by assuring and maintaining proper procedure according to company policy.

3. Maintains performance standards; achieve and maintain 325 hands per hour for BJ; maintain adequately paced roulette game, 40-60 spins per hour.

4. Endeavor to improve personal skills and abilities of an operational nature.

  1. Ensures all facilities and equipment are functioning properly within assigned area.
  2. Greets customers and see that players are properly hosted.

7. To present self in a neat and professional manner in assigned uniform.

8.        Always perform duties in a positive and professional manner.

9. Adheres to and enforces all policies and procedures

10. Performs all policies and procedures.

11. Performs Floor Supervisor duties as assigned (see Floor Supervisor Job description for signature & sensitive area authority)

12. Required attending training classes as assigned by management.

13. Read, understand and adhere to Iowa Gaming Rules and Regulations and Winnebago Tribe Gaming Rules and Regulations.

AUTHORITY AND SUPERVISORY CAPACITY

  • Possesses authority needed to accomplish 1 – 13 above.

SIGNATURE AUTHORITY:

  • Credit/Fill receipt.

ACCESS TO SENSITIVE AREAS:

 

  • Pit and Poker Room
  • With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

  1. High School diploma or GED required.
  2. Comprehensive computer skills.
  3. Previous money handling experience preferred
  1. Must have excellent communications and presentation skills.
  2. Must have excellent mathematical skills.
  3. Must also complete the dealer training and/or on site audition.
  4. Six months to one year related experience or training.
  5. Must have excellent communication and presentation skills.
  6. Good organizational and clerical skills required.
  7. Must be able to obtain gaming license.
  8. Bi-cultural experience preferred.
  9. Native American preference.

CONDITION OF EMPLOYMENT

  1. Must have a telephone.
  2. Must be able to lift up to 50 lbs
  3. The employee must be able to engage in repetitive hand and arm motion.
  4. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

DINING ROOM WAITSTAFF

JOB SUMMARY:

 Serving of food and beverage to guests with the emphasis on guest service.

JOB DUTIES:

  1. To go beyond the expected in service and create a lasting, positive impression of the casino.
  2. To know the casino’s food and beverage selection inside and out.  To use your product knowledge to up sell and suggestively sell. 
  3. To greet, welcome and invite our guests back.
  4. To anticipate our guests’ needs and wants.
  5. To accommodate our guests’ time restrictions by giving fast and prompt service.
  6. To act as a final check of food and drinks before they are served to assure quality and consistency.
  7. To assist management by informing them of maintenance problems and guest complaints.
  8. To reset tables in a timely manner for the guests.
  9. To properly clear your tables of all unneeded plates and glassware. 
  10. To accurately compute guest check totals. 
  11. To complete any set-up, closing duties and side work assigned. 
  12. To assist the kitchen by ringing up all food clearly and accurately. 
  13. To keep the restaurant clean and well maintained.
  14. Knowing all coupon and specials offered.
  15. Knowing where all supplies are stored.
  16. Maintaining personal hygiene. 
  17. Laundering, ironing and maintaining personal uniforms. 
  18. To make certain that greet times, entrée timing and dining time standards are achieved and maintained.  
  19. To maintain two-butt ashtray rule.
  20. To let management know when guests are celebrating special occasions (such as birthdays, anniversaries, etc.) 
  21. To be aware of alcohol policies and server responsibilities.  
  22. To know employee policies and procedures, and to be aware of any new memos or announcements posted. 
  23. To sell your guests on special events and promotions going on at WinnaVegas Casino. 
  24. To work as a team player with other co-workers, including the host staff, kitchen and other servers. 
  25. Must attend all meetings and/or training as directed by management.  
  26. To perform other duties as assigned. 

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 26 above.

SIGNATURE AUTHORITY:

None

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

  1. High School diploma or GED required.
  2. Comprehensive computer skills.
  3. Six months to one year related experience or training.
  4. Must have excellent communication and presentation skills.
  5. Good organizational and clerical skills required.
  6. Must be able to obtain gaming license.
  7. Bi-cultural experience preferred.
  8. Native American preference.

CONDITION OF EMPLOYMENT

  1. Must have a telephone.
  2. Must be able to stand and walk for long periods of time.
  3. Must be able to lift 35lbs routinely
  4. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

DISHWASHER

JOB SUMMARY:  

The Dishwasher cleans and sanitizes all dishes and silverware used by guests, all kitchen equipment and banquet areas.

JOB DUTIES:

  1. To maintain dish equipment and dish area in accordance with company policy.
  2. To ensure all plates, silverware, glasses, pots and pans are thoroughly washed and out in their proper place.
  3. Keep kitchen free of garbage and spills as they occur.
  4. Comply with all state and local sanitation polices.
  5. To help out the cooks as instructed.
  6. To know where all soaps and chemicals are stored, and to be knowledgeable of what all chemicals are specifically used for.
  7. Demonstrate awareness of volume sanitation responsibility.
  8. To know opening and closing responsibilities.
  9. Must attend all meetings and/ or training as directed by management.
  10. To clear and re-set tables according to company standards.
  11. To assist servers in achieving proper table maintenance during the guests meal.
  12. To maintain a proper par-stock level of supplies in all server stations during the shifts.
  13. To perform other duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 13 above.

SIGNATURE AUTHORITY:

None

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

  1. High School diploma or GED required.

CONDITION OF EMPLOYMENT

  1. Must be able to lift a maximum of 90 lbs.
  2. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

FLOOR ATTENDANT

JOB SUMMARY:

Responsible for maintaining good customer service concerning operation of machines within the established standards of the department and shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.  

JOB DUTIES:

  1. Reset minor malfunctions on slot machines.
  2. Maintains security and accountability of funds entrusted.
  3. Ensures all facilities and equipment are functioning properly within the department.
  4. Greets customers and sees that players are properly hosted.
  5. Verifies Open/Close and Buys for all Banks. 
  6. Maintains good customer relations.
  7. Always perform duties in a positive and professional manner.
  8. Must adhere to policies and procedures.
  9. Performs designated fill duties as assigned.
  10. Effects change transactions with customers.
  11. Must attend all meetings and/or training as directed by management.
  12. Performs all duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

  • Possesses authority needed to accomplish 1 – 12 above.

SIGNATURE AUTHORITY:

  • Jackpot/Fill receipt
  • Open/Close report
  • Debit/Credit receipt
  • Buy Sheet
  • Slot Machine keys (door and jackpot reset)
  • Machine access card
  • Slots drop cabinet key with security escort when performing designated floor duties
  • Forms W-2G, 5754 (multiple winners), & 8362 (Currency Transaction Report) When performing Designated Floor  

ACCESS TO SENSITIVE AREAS:

  • Slot machine interiors
  • Slot repair shop
  • Change Banks
  • When performing duties as Designated Floor access to fill side of drop
  • With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

  1. High School diploma or GED required.
  2. Comprehensive computer skills.
  3. Previous money handling experience preferred.
  4. Must have the mathematical skills to be proficient in balancing all banks and departmental documents.
  5. Basic knowledge of slot machine theory and operation required.
  1. Must have excellent communication and presentation skills.
  2. Good organizational and clerical skills required.
  3. Must be able to obtain gaming license.
  4. Bi-cultural experience preferred.
  5. Native American preference.

CONDITION OF EMPLOYMENT

  1. Must have a telephone.
  2. Must be able to stand and walk for long periods of time.
  3. Must be able to lift and carry a minimum of 50 lbs.
  4. Must be able to interact successfully with associates and guests
  5. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Food and Beverage Director

JOB SUMMARY:

The Food and Beverage Director will be responsible for overseeing and managing all aspects of the Food & Beverage operation. This includes preparing all operational budgets; achieving sales and profit levels, maintaining and improving all food venues, and meeting and exceeding the casino’s standards of excellence.

JOB DUTIES:

A. SALES VOLUME 1. Interface with the General Manager and to develop monthly and annual sales plans and projections. 2. Monitor sales against projections and, if needed, recommend alternative action to bring the food venues up to projected volume. 3. Work with staff to seek out ways to improve sales. 4. Constantly monitor the overall operation that affect sales including guest satisfaction, food and beverage quality, ambiance, cleanliness, promotions and service standards. 5. Provide sales volume figures with department director on a regular basis. B. PROFIT 1. Interface with the Controller and to prepare and achieve monthly and annual plans and budgets as it relates to fixed and controlled expenses. 2. Establish and achieve budgeted labor and product costs. This includes food, liquor, labor and inventory controls. 3. Monitor results against projected budgets and to recommend corrective action when necessary. 4. Establish controls to minimize food and supply waste and theft. C. PERSONNEL 1. Supervise, coach, counsel, develop, train, recruit and recommend corrective action for Food & Beverage team members. 2. Monitor attitudes, morale and management effectiveness through direct contact with supervisors and individual staff members. 3. Monitor team member turnover and training. 4. Establish, monitor and update all performance guidelines and operational goals and objectives. 5. Continuously monitor the status of new hires with supervisory staff. 6. Delegate duties, responsibilities and projects to individual supervisors and hold each supervisor responsible for the execution and completion of those duties. 7. Plan and organize all mandatory staff and departmental meetings. 8. Oversee and monitor departmental staffing par levels. 9. Hire all Food & Beverage personnel. 10. Conduct performance reviews. 11. Assist with wage and performance guidelines within the department. 12. Ensure that department schedules are posted by due dates. 13. Ensure that staff are following established quality assurance guidelines. 14. Review and update all training and testing materials. 15. Safeguard all food preparation team members by implementing training to increase their knowledge about safety, sanitation, and accident prevention principles. 16. Consult with other department staff about food production aspects of special events being planned. 17. Update and revise supervisor shift duties and responsibilities as needed. D. ADMINISTRATIVE AND ACCOUNTING 1. Interface with the Controller and/or General Manager to review monthly profit and loss statements. 2. Oversee the accuracy of daily management duties such as server banking, cash handling, overages/shortages, Daily Revenue reports, Daily Sales Reconciliation reports, etc. 3. Conduct regular physical inventories of food and liquor supplies and assess projected needs. E. OPERATIONAL DUTIES 1. Cover floor shifts as needed. 2. Execute all opening, closing and other shift duties when needed. 3. Review staff scheduling. 4. Interface with the point of sale system as it relates to programming and other functions. 5. Plan menus for all food service locations, considering customer base, popularity of various dishes, holidays, costs, and other factors. 6. Develop and test recipes and techniques for food preparation and presentation. 7. Ensure that high standards of sanitation and cleanliness are maintained throughout all food outlets, including the kitchen. 8. Evaluate food products to ensure that quality standards are consistently attained. 9. Document all injuries and emergencies. 10. Perform other duties as assigned or necessary. AUTHORITY AND SUPERVISORY CAPACITY Possesses authority needed to accomplish A – E above. SIGNATORY ABILITY a. Comp food and beverage b. Void food and bar sales c. Requisitions up to $1000 d. Daily revenue reports e. Sales Reconciliation Report EDUCATION/EXPERIENCE REQUIREMENTS a. High school diploma or GED required. b. A degree from an accredited college or university in Hotel, Restaurant & Institution Management plus 5 years upper level Food & Beverage management; or a degree in culinary certification plus 5 years in upper level Food & Beverage management; or equivalent combination of experience and education. c. Must be able to obtain gaming license d. Bi-cultural experience preferred

General Manager

SUMMARY

Execute the policies, goals and objectives of Winnavegas Casino Resort operations as set forth by the Winnebago Tribal Council.  Develop and implement business plans, systems and procedures to maximize profit. Oversee all operations at the property and act as final arbiter in matters involving hr, finance, marketing, operations, facilities, F&B, slots, security, Hotel, customer relations and compliance with gaming regulations. 

ESSENTIAL DUTIES

  1. Formulate the site business plan to accomplish the goals and objectives of the Tribal Council.  

Research, develop and install necessary systems, procedures and policies to run the business 

effectively and efficiently.  Ensure policies are in concert or supportive of the broad policies of 

the Tribal Council or the Gaming regulations.

  1. Develop, adapt or modify the organizational structure to effectively operate the business and 

maximize profit. Hire, develop, direct, control, coordinate and motivate key staff members to  

execute the business plan by established guidelines and directives.

  1. Direct or assist in preparation of all operational budgets; review for fiscal soundness and 

accomplishment of Board goals/objectives.  Monitor operational performance to budget and 

initiate actions to correct unfavorable variances or optimize opportunities.

  1. Determine and direct the marketing strategy to develop new clientele, improve market 

position and enhance revenue.  Analyze cost of sales and adjust tactics to optimize profit.

  1. Plan for the development of human resources at Winnavegas Casino Resort; ensure 

programs are established and maintained that produce an effective management cadre and   

skilled occupations at all levels of the organization. Assist with the overall recruitment plan with the Director of HR. Develop a succession plan to ensure functional competencies and future leaders/skills are in place for perpetuating/growing the casino. 

  1. Within the framework of Board policy and Tribal regulations, act as arbiter in resolving site

organizational conflict, interpretation or application of policies/rules/regulations.  Final 

authority on matters as site organizational structure, staffing requirements, expenditures, 

gaming selections/placement, and employment decisions affecting such matters as

promotions, demotions, layoffs, salary adjustments and disciplinary actions up to and 

including separation of employment.

  1. Ensure compliance with gaming rules and regulations, tribal laws and mandates; establish and 

enforce controls to protect assets. Build and maintain a culture of core values and continuous 

improvement.

  1. Establish and maintain effective working relationship with the media, public, patrons, 

employees, officials/legislators, vendors, consultants, trade associations and related support 

entities.  Positively promotes the gaming business at Winnavegas Casino Resort.

EDUCATION

Bachelor’s degree preferred or 10 years gaming management experience, 5 of which were held as an executive position. Master’s degree a plus. 

EXPERIENCE

Minimum of 10 years’ experience in Class III gaming industry in progressively responsible positions.  Three to five years’ experience as a Casino Executive equivalent capacity responsible for at least 150 employees and operating budget of $500,000, including payroll costs.

SPECIAL SKILLS

Expertise in a variety of management disciplines such as marketing, sales, operations, finance and human resources. Above average business acumen for vision, planning and 

development of gaming enterprise. Exceptional creativity, motivational, oral/written communications and human relations skills to attain maximum performance.  Well-developed problem-solving skills. Knowledgeable in business enterprise systems to effectively manage the enterprise. 

LICENSES/CERTIFICATIONS

Winnebago Tribe of Nebraska Gaming License is required.

Drivers License 

JOB DEMANDS

Physical 

Ability to maneuver in all areas of casino, frequent ascent/descent from bus stairs, travel to various on/off site venues, which may involve elevation changes in surfaces. Visual acuity to discern and examine text, graphics, color and symmetry.  Speech to communicate clearly, express ideas and convey information in an understandable manner.  Ability to hear for listening comprehension and to understand ideas presented through spoken words and sentences.  Manual dexterity to operate office equipment and examine documents, records and files.  Refer to Human Performance Evaluation for specific physical demands. 

Mental 

Social perceptiveness to assess and understand other’s reactions and behavior. Critical thinking to use logic and reasoning, reach conclusions/solutions.  Comprehension in assessing and analyzing and processing alpha, numeric and visual data; completing required documents accurately.  Mental capacity to monitor sometimes complex driving situations to make quick decisions to manipulate/maneuver vehicles in crowded or high-risk areas; tolerate stress, conduct tasks under critical deadlines.  Ability to concentrate on task over a period without being distracted. 

 

Environmental 

Work in motor vehicle, casino operations and external environments; exposure to second hand smoke, high noise level, bright lights, fluctuative temperatures/weather conditions.

Winnavegas Casino Resort applies American Indian Preferences in its hiring practices. The above statements are intended to describe the general nature and level of work being performed. They should not be construed as an exhaustive list of all the essential duties, responsibilities and requirements of personnel. WCR reserves the right to substitute, amend, change, modify or discontinue any or all portions of this description/job function.

Winnavegas Casino Resort is an Equal Opportunity Employer. 

G.S./CAGE CASHIER

JOB SUMMARY:

Responsible for providing outstanding guest service to WinnaVegas guests. Performs a variety of guest service functions, while exchanging currency for coin, check cashing, and verification, cashing in chips, making players club cards and redeeming club benefits.

JOB DUTIES:

  1. Proficient with all aspects of Casino Trac system.
  2. Enrolls guest in Club Winn membership, assist guest on using Club Winn cards.
  3. Retrieve and look up pertinent player information in the database.
  4. Proficient with ability to make change, cashes checks, cashes in coin for customers and employees in a confidential manner.
  5. Records amount received and prepares reports of transaction.]
  6. Verifies paperwork and dispenses monies for jackpot/fills.
  7. Balances and account for all cash, chips, token and checks, recording all information on the appropriate forms.
  8. Must learn and become proficient with all banks ranging from cashier window to master bank.
  9. Able to reconcile a till after each shift.
  10. Ensures that all “Players Club Situation Forms”, and “Players Club Guest Complaints Forms” are taken and filled out completely by attendant, and turned over to the Shift Supervisor immediately. It will be the responsibility of the supervisor/manager to process A.S.A.P.
  11. Issues tills for Casino departments, as needed.
  12. Maintains awareness and knowledge of all Casino activities, events, promotions, and services offered to WinnaVegas guests.
  13. Read, understand and adhere to Gaming Compact and Winnebago Tribe Code, Rules and Regulations, Internal Controls, Standard Operating Procedures, Departmental Rules.
  14. Must attend all meetings and/or training as directed by management.
  15. Reports directly to Supervisor, Lead Supervisor, Manager
  16. Perform all other job duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 16 above.

SIGNATURE AUTHORITY:

  • None

EDUCATION/EXPERIENCE REQUIREMENTS:

  1. High School diploma or GED required.
  2. Comprehensive computer skills.
  3. Six months to one years related experience or training.
  4. Must have excellent communication and presentation skills.
  5. Good organizational and clerical skills required.
  6. Must be able to obtain gaming license.
  7. Bi-cultural experience preferred.
  8. Native American preference.

CONDITION OF EMPLOYMENT

  1. Must have a telephone.
  2. Must be able to lift up to 50 lbs
  3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Host Cashier

JOB SUMMARY:

Performs cash handling duties, greeting and seating of guests, with emphasis on guest service.

JOB DUTIES:

1. Immediately greet guests upon arrival, welcome and invite guests back upon departure.
2. Maintain seating chart with knowledge of all table numbers and the server who is working each station.
3. Manage dining room to see that all tables, chairs and carpets are properly maintained throughout the shift.
4. Seat guests in an organized, rotational manner.
5. To work as a team player with all other co-workers..
6. Informs management of maintenance problems and guest complaints.
7. Will let servers know when they are seated and to communicate any special request or needs of their guests, i.e. special occasions.
8. Thorough knowledge of menu items, buffet, entire establishment, tables, sections, service staff, daily specials and promotions.
9. Keep menus clean and stocked.
10. Must attend all meetings and/or training as directed by management.
11. Knowledge of all Casino and/or restaurant locations.
12. Accurately compute all guest check totals and proved correct change.
13. Accurately complete cash handling functions.
14. Working knowledge of the Point of Sales system.
15. Cashiers on the employee line, when scheduled/assigned.
16. To perform other duties as assigned.

 

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. Six months to one year related experience or training.
4. Must have excellent communication and presentation skills.
5. Good organizational and clerical skills required.
6. Must be able to obtain gaming license.
7. Bi-cultural experience preferred.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to lift 25 lbs routinely.
3. Must be able to stand and walk for long periods of time.
4. Must be able to push a cart weighing 50 lbs occasionally.
5. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

*Full time and part time positions available*

Hotel Front Desk/Reservations

JOB SUMMARY:

Responsible for providing outstanding guest service to WinnaVegas customers.  Performs a variety of guest services functions including duties related to telephone, internet, key control, ensuring high-quality guest relations.

JOB DUTIES:

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

1.       Greets, registers, and assigns rooms to guests.

2.       Issues room keys to guests.

3.       Responsible for proper key control and other security measures.

4.       Answers telephone professionally.

5.       Transmits and receives telephone messages and sets up guests’ wake-up calls.

6.       Date stamps, sorts, and racks incoming mail and messages.

7.       Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.

8.       Keep records of room availability and guests’ accounts.  Operates the front office computer system.  Makes photocopies, if needed.

9.       Computes bill, collects payment, and makes change for guests.

10.    Makes and confirms reservations.

11.    Posts charges such as room, food, liquor, or telephone, to guest folio.

12.    Checks out guests and inquiries about their stay.

13.    Promotes and supports WinnaVegas Casino/Resort initiatives.

14.    Actively builds awareness of the Casino/Resort to guests.

15.    Provides and ensures high-quality guest relations.  Receives and resolves guest complaints in a manner consistent with Company policy.  Makes Hotel Manager aware of any guest complaints.

16.    Maintains the highest levels of quality assurance ratings, including guest comment cards, accounting audit, and inspection scores.

17.    Confers and cooperates with other departments as needed to ensure coordination of activities.

18.    Works toward a 90% walk-in conversion rate goal.

19.    Ensures compliance of all company policies and procedures.

20.    Adheres to all safety procedures and informs management of any unsafe conditions.

21.    Attends meetings and training as requested.

22.    Read, understand and adhere to the Winnebago Gaming Compact and Winnebago Tribal Gaming Code, Rules and Regulations

23.    Perform all other job related duties as assigned.

EDUCATION/EXPERIENCE REQUIREMENTS

Minimum Qualifications:
Must have a high school diploma or G.E.D.  Two years customer service experience required with hotel front desk experience preferred.  Must have general knowledge of computers as well as excellent interpersonal and communications skills.

No theft or stealing convictions.   Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, as well as obtain and maintain a gaming license.

Physical Demands:
While performing the duties of this job, the employee regularly is required to stand for extended periods of time; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.

Work Environment:
Work is generally performed in the Resort hotel(s) area with exposure to heat, cold, and Casino setting with exposure to secondhand smoke and a high noise level.  Evening, graveyard, holiday and/or weekend work are required.  Extended hours and irregular shifts may be required.

Hotel Housekeeping

JOB SUMMARY:

Responsible for maintaining clean and sanitary facilities.

JOB DUTIES:

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

 

1.       To clean hotel rooms quickly, neatly, and efficiently.

2.       Ensure guest room corridors are clean.

3.       Maintain a neat and clean cart, equipment, storage rooms, and supplies.

4.       Label and submit all lost and found items to the housekeeping supervisor.

5.       Create a courteous, friendly, and professional work environment.

6.       Ensure compliance with safety and sanitation standards.

7.       Execute a deep cleaning program.

8.       Approach all encounters with guests and employees in a friendly, service-oriented manner.

9.       Ensure that all guest rooms, public areas, and back of the house work areas meet the established standards of cleanliness.

10.    Attends meetings and training as requested.

11.    Read, understand and adhere to Winnebago Gaming Compact and Winnebago Tribal Gaming Code and Rules and Regulations.

 

EDUCATION/EXPERIENCE REQUIREMENTS

Minimum Qualifications:
Must have a high school diploma or G.E.D.  One year housekeeping experience preferred.  Must have general knowledge of computers.

No theft or stealing convictions.   Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, as well as obtain and maintain a gaming license.

Physical Demands:
While performing the duties of this job, the employee regularly is required to stand for extended periods of time; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.

Work Environment:
Work is generally performed in the Resort hotel(s) area with exposure to heat, cold, and Casino setting with exposure to secondhand smoke and a high noise level.  Evening, graveyard, holiday and/or weekend work are required.  Extended hours and irregular shifts may be required.

Housekeeping Porter

JOB SUMMARY:

Performs essential cleaning functions and properly maintains all areas of the casino and grounds in an attractive and orderly manner.

JOB DUTIES:

  •  Performs routine cleaning duties such as sweeping, vacuuming, dusting, mopping, washing windows/walls/brass/waste receptacles, trash collection, sidewalk snow removal/de-icer, etc.
  • Responsible for properly sanitizing and cleaning restrooms, and regularly stocking with supplies
  • Must adhere to proper methods for cleaning and safety procedures, which include chemical use, bloodborne pathogens, and lifting/moving heavy objects/furniture
  • Always performs duties in a positive and professional manner, and be friendly and courteous to guests and
  • Performs duties of the shampoo crew and/or scrub crew as needed.

12 available

HVAC Lead Technician

JOB SUMMARY:

Installs, diagnoses, trouble-shoots, repairs, maintains and performs preventive maintenance and routine upkeep on complex mechanical, HVAC and distribution systems through out the casino and related equipment, involving work of a varied nature with minimum supervision.

JOB DUTIES:

  • Provides direction, instructions, oversees, coordinates, trains, supervises work of department staff members and outside contractors in methods needed to complete an HVAC related task or assignment.
  • Trains shift associates to trouble-shoot and repair minor HVAC functions as necessary.
  • Assists in the supervisory duties such as interviewing, work scheduling and planning, budgeting, conducting shift meetings, maintaining records, performance appraisals, discipline, addressing complaints, worker safety and resolving problems.
  • Installs and rearranges complex equipment, diagnosis of complex equipment failure, and dismantle, repair and reassemble complex equipment.
  • Perform tasks in the mechanical skill area such as electrical, fabrication, welding and pipefitting, and occasionally perform tasks in other trades as needed.
  • Operates and maintains specialized machinery, equipment and tools utilized in the repair of heating, ventilation and air conditioning.
  • Works from drawings, verbal instructions or sketches from equipment schematics.
  • Demonstrate willingness to improve department operations, passes on information to following shifts, and makes recommendations for equipment replacement/upgrade.
  • Prepares and plans for purchase requisitions, contract services, and bids/pricing on materials, equipment and supplies.
  • Demonstrate strong leadership abilities, good common sense, good attendance and initiative, and always perform duties in a positive and professional manner.
  • Demonstrate ability to complete assignments personally, as well as delegate and follow through on assignments to staff.
  • Must adhere to and enforce all policies and procedures of the casino and department.
  • Must attend all company and department training/meetings as directed.
  • Know the locations of all shop equipment, materials and supply inventory and complete all paperwork that relates to maintenance operational procedures.
  • Must be knowledgeable of and adhere to, train and enforce proper safety methods for equipment/tool operation, chemical use and lifting techniques
  • Assists other personnel as may be required for the purpose of supporting them in the completion of their work – Perform other job related duties as assigned.

IT MANAGER

JOB SUMMARY:

Under general direction of the Controller, designs, develops, installs, monitors, repairs, trains, and responds to inquiries relating to the operation of the Casino Network (hardware and software) System.           

JOB DUTIES:

  1. Insures that all SOP’s relating to computer operation are implemented and adhered to.
  2. Recommend changes, additions and deletions to the SOPs’
  3. Install software on the network as well as off the shelf applications.
  4. Enter network users, change passwords, move files as users move from one file server to another, and ensures network security.
  5. Monitors available space on network volumes and moves, deletes or organizes accordingly to maintain adequate disk space for network operations.
  6. Resolves problems relating to the operation of the network and local workstations.
  7. Develops solutions to method of installations to ensure smooth operation of the network system.
  8. Trains department personnel and others on network operations and demonstrates available network resources.
  9. Installs and upgrades file servers, routers, workstations, and other computer equipment for Casino uses.
  10. Interacts with outside agencies for connection to the Casino network and data for support purposes.
  11. Test and recommends software and hardware for Casino use and to ensure programs and hardware meets the needs of the system’s users.
  12. Must demonstrate good attendance and initiative and always perform duties in a positive and professional manner.
  13. Must attend all company and department training/meetings as directed by management.
  14. Demonstrate strong leadership abilities and show good common sense.
  15. Responsible for all emergencies from software/hardware issues.
  16. Complete all routine paperwork.
  17. Know the locations of all computers, printers and other related materials.
  18. Dispose of non-repairable equipment and document such equipment with serial numbers and Casino inventory numbers.
  19. Must be knowledgeable of and adhere to proper safety methods for computer equipment operation.   
  20. Test recovery procedures annually to ensure the recovery procedures will work when/if needed.                                                                                                                                                                                                                                                                                                                                                         
  21. Performs all other duties as assigned

AUTHORITY AND SUPERVISORY CAPACITY

  • Possesses authority needed to accomplish 1 – 20 above.

SIGNATURE AUTHORITY:

  • Purchase requisition in accordance with established limits.
  • Departmental documentation in accordance with internal controls.

ACCESS TO SENSITIVE AREAS:

  • With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

  1. Associates Degree in computer information systems.
  2. Four years work experience performing professional computer information systems and networking or equivalent experience.
  3. Must have excellent communication and presentation skills.  
  4. Good organizational skills.          
  5. Bi-cultural experience preferred.
  6. Native American preference.

DESIRED EXPERIENCE/QUALIFICATIONS:

  1. MCSE or equivalent certification.
  2. Familiar with large scale network with VLANSs using both CISCO and HP networking devices.
  3. Thorough understanding of network security/security devices (Sonicwal) and VPN.
  4. Experiences working with MS SQL 2008 AND 2012.
  5. Experience managing exchange server.
  6. Familiar with HP blade server systems.

CONDITION OF EMPLOYMENT

  1. Ability to occasionally lift and/or move up to 25 pounds
  2. Due to the nature of this position, confidentiality is a must.
  3. Must be able to obtain and maintain a gaming license.
  4. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Lead Cook

JOB SUMMARY:

Assists the Kitchen Supervisor in overseeing all operations as they pertain to the kitchen with special emphasis of food quality and consistency.

JOB DUTIES:

1. Ensures that all food products prepared met the established specifications and standards.
2. Responsible for accurate servicing of all items for the guest.
3. Assists the Kitchen Supervisor in the hiring and training of new employees.
4. Ensures the minimum level of labor is used to perform the required level of production.
5. Controls food production to include: proper cooking methods, cooking time and temperature and ensuring sanitation, handling and storage of prepared food and leftovers.
6. Maintains a sanitary, neat, clean, organized, safe and comfortable environment for employees and guests.
7. Ensures full staff and that the staff is on time.
8. Checks work stations.
9. Plans, develops and executes pre-shift meetings on each shift, making certain any policy or procedural changes are communicated.
10. Ensures that all opening, on-going and closing sidework duties have been assigned and executed by the staff.
11. Develops a quality control system and updates daily preparation pars and cleaning duties for each shift.
12. Holds weekly pre-shift meetings.
13. Assists cooks in preparing for their shift.
14. Prepares information for weekly staff meetings that pertain to the kitchen operation.
15. Assists in the completion of end of month inventories by due dates.
16. Must successfully complete Servsafe class and be a certified food handler.
17. Maintains a recipe book of all production items and monitor its proper usage.

18. Notes necessary equipment repairs within the kitchen operation, reporting all problems to the Kitchen Supervisor.
19. Assists Kitchen Supervisor in dining room and buffet menu development.
20. Controls and monitors all labor and food costs on each shift.
21. Assists in or coordinates special events as they pertain to the kitchen.
22. Performs daily inspections of staff to maintain uniform standards.
23. Must attend meetings and/or training as directed by management.
24. Resolves or handles crisis situations i.e. fires, floods, injuries.
25. Performs other job related duties as assigned

 

EDUCATION/EXPERIENCE REQUIREMENTS:

1. Graduate of a post high school two year Culinary Arts School or equivalent technical training in food and beverage.
2. Two-year experience in restaurant industry work, including two to three years’ progressive supervisory experience in food production in a complex operation.
3. Proven performance in implementing and maintaining food production operational standards.
4. Good interpersonal, customer service and communication skills.
5. Professional appearance.
6. Must be able to obtain gaming license.
7. Bi-cultural experience preferred.

CONDITION OF EMPLOYMENT

1. Must be able to lift a minimum of 80 lbs.
2. Must be able to stand for long periods of time.
3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PORTER

JOB SUMMARY:

Performs essential cleaning functions and properly maintains all areas of the casino and grounds in an attractive and orderly manner.

JOB DUTIES:

  1. Performs routine cleaning duties such as sweeping, vacuuming, dusting, mopping, washing windows/walls/brass/waste receptacles, trash collection, sidewalk snow removal/de-icer, etc.
  2. Responsible for properly sanitizing and cleaning restrooms, and regularly stocking with supplies.
  3. Must adhere to proper methods for cleaning and safety procedures; which includes chemical use, blood borne pathogens, and lifting/moving heavy objects/furniture. 
  4. Always perform duties in a positive and professional manner, and be friendly and courteous to guests and associates.
  5. Must adhere to all policies and procedures of the casino and department.
  6. Perform duties of the shampoo crew and/or scrub crew as needed.
  7. Must attend all meetings and/or training as directed by management.
  8. Perform other duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 8 above.

SIGNATURE AUTHORITY:

None

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

  1. High School diploma or GED required.
  2. Comprehensive customer service skills.
  3. Must have excellent communication and presentation skills.
  4. Good organizational required.
  5. Must be able to obtain gaming license.
  6. Bi-cultural experience preferred.
  7. Native American preference.
  8. Ability to read and comprehend simple instruction and correspondence.

CONDITION OF EMPLOYMENT

  1. Must have a telephone.
  2. Must be able to lift, push or pull up to 50 pounds, frequently above waist height.
  3. Must be in good physical condition.
  4. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

SECURITY MANAGER/POLICE LIEUTENANT

JOB SUMMARY

This position is responsible for the operation of the Security Department and law enforcement operations for WinnaVegas Casino Resort. Responsible for directing all security operations in accordance with Tribal Gaming Code, Tribal State Compact, Indian Gaming Regulatory Act and all applicable laws, rules and regulations. 

JOB DUTIES

  1. Payroll responsibilities including: daily time logs – corrections and adjustments, review weekly and bi-weekly time logs, prepare sign-in sheets, payroll status changes for employees, track meetings/training for payroll purposes
  2. Recommends security policy and procedural changes.
  3. Evaluates all security related incidents and recommends solutions for recurring problems.
  4. Prepares fiscal year budget.
  5. Recommends changes for personnel including: hiring, termination, promotion, demotion and wage adjustments.
  6. Maintains security and accountability of funds entrusted.
  7. Oversees investigations of all crimes committed on casino property, ensures proper authorities are notified.
  8. Prepares and sends all pertinent documents to the BIA and all other law enforcement agencies.
  9. Manages and oversees onsite police officers.
  10. Reports all violations of company policy, Federal, State and Tribal Law.  In the event of criminal activity, immediately contacts on-duty Law Enforcement official.
  11. Performs other duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 11 above.

SIGNATURE AUTHORITY:

  • Personnel Action Forms
  • Confidential Reports
  • Overtime/Leave Request
  • Incident Reports
  • Material requisition/Purchase orders
  • All paperwork required for the BIA and all other law enforcement agencies

ACCESS TO SENSITIVE AREAS:

  • With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

  1. High School diploma or GED required.
  2. Comprehensive computer skills.
  3. Must have excellent communication and presentation skills.
  4. 4 years casino management experience preferred.
  5. Bi-cultural experience preferred.
  6. Must have Law Enforcement experience and Academy Certification
  7. Knowledge of First Aid and CPR.
  8. Must have extensive knowledge of investigative procedures.
  9. Ability to write clear and concise reports, and be able to work well with other department heads and managers.
  10. Must be physically capable of performing all duties.
  11. Native American preference.

CONDITION OF EMPLOYMENT

  1. Must have a telephone.
  2. Occasionally lift and/or move up to 50 pounds.
  3. Must be able to read and interpret Winnebago Tribal Gaming Code, IGRA Gaming Compact, Standard Operating Procedures, MIC’s, Winnebago Tribal Code, and State of Iowa Code.
  4. Must be able to obtain a Gaming License.
  5. Must complete all training deemed mandatory by the Winnebago Gaming Commission.
  6. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

SHAMPOO/SCRUB CREW

JOB SUMMARY:

Performs essential daily and routine cleaning functions to properly maintain all hard surface floor areas of the casino in an attractive and orderly manner.  Performs regular shampoo cleaning of all carpeted office areas and cloth furniture.  Performs floor prep work, ready the floor for shampooing and scrubbing of casino floor, bingo floor, kitchen and hard surface areas.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Performs routine cleaning duties such as sweeping, mopping, buffing, stripping and waxing of all hard surface floors throughout the casino and annex.
  1. Performs routine cleaning duties such as vacuuming, shampooing and stain/gum removal of all carpeted areas, cloth chairs, booths, stools and tables.
  1. Responsible for properly sanitizing hard surface floor areas in the kitchen, buffet (front/back), snack bar, bar and restrooms on a daily basis.
  1. Must adhere to proper methods for cleaning and safety procedures, which include chemical use and lifting/moving heavy objects/appliances.
  1. Always perform duties in a positive and professional manner, and be friendly and courteous to guests and associates.
  1. Must adhere to all policies and procedures of the casino and department.
  1. Perform regular duties of the porters as needed.
  1. Perform other job related duties as needed.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish 1 – 8 above.

SIGNATURE AUTHORITY:

None

ACCESS TO SENSITIVE AREAS:

With Security escort in accordance with Internal Controls.

EDUCATION/EXPERIENCE REQUIREMENTS:

  1. High School diploma or GED required.
  2. Comprehensive customer service skills.
  3. Must have excellent communication and presentation skills.
  4. Good organizational required.
  5. Must be able to obtain gaming license.
  6. Bi-cultural experience preferred.
  7. Native American preference.
  8. Ability to read and comprehend simple instruction and correspondence.

CONDITION OF EMPLOYMENT

  1. Must have a telephone.
  2. Must be able to lift, push or pull up to 50 pounds, frequently above waist height.
  3. Must be in good physical condition.
  4. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Sous Chef

JOB SUMMARY:

Responsible for various functions of food preparation, working closely with the F&B Director. Will assist in the achievement of sales, profitability, and cost control. Will ensure product quality and health standards and require excellent sanitation and housekeeping standards are met.

JOB DUTIES:

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
1. Responsible for various functions of food preparation.
2. Assists with purchasing, receiving, and inventory of foods.
3. Collaboratively create menus and develop specials.
4. Aides in the supervision, development, and training of kitchen personnel.
5. Maintains a clean and orderly kitchen.
6. Responsible for applying and maintaining all sanitation standards.
7. Ensures compliance of all company policies and procedures.
8. Adheres to all safety procedures and informs management of any unsafe conditions.
9. Monitors and controls staff meals.
10. Manages supply and demand, and adjusts accordingly.
11. Attends meetings and training as requested.
12. Read, understand and adhere to the Winnebago Gaming Compact and Winnebago Tribal Gaming Code, Rules and Regulations
13. Perform all other job related duties as assigned.

EDUCATION/EXPERIENCE REQUIREMENTS
Minimum Qualifications:
Must have a high school diploma or G.E.D. One (1) to two (2) years of Culinary school or one (1) to two (2) years in a quality oriented restaurant as Lead Cook or Sous Chef.

Physical Requirements:

• Must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

**Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.**

SURVEILLANCE OPERATOR

JOB SUMMARY:

Responsible for the daily shift operations within the department and shall operate such in accordance with the Gaming Code adopted by the Winnebago Gaming Commission and the  Winnebago Tribal Council.  Observation of Casino activities with the use of the Surveillance Monitor Room equipment, preparing daily reports, logs, tapes, etc.

JOB DUTIES:

  1. Operates CCTV system during their assigned shift
  2. Maintains constant vigilance for cheaters, scams and embezzlement
  3. Observes procedure compliance and/or policy violations
  4. Reports all violations to the respective Shift Supervisor
  5. Logs information as directed in the employee information files
  6. Is familiar with casino departmental “Policies and Procedures”
  7. Must attend all meetings and/or training as directed by management.
  8. Performs all duties as assigned

AUTHORITY AND SUPERVISORY CAPACITY

  • Possesses authority needed to accomplish 1 – 8 above.

SIGNATURE AUTHORITY:

  • None

ACCESS TO SENSITIVE AREAS:

  • Surveillance Room 

EDUCATION/EXPERIENCE REQUIREMENTS:

  1. High School diploma or GED required.
  2. Comprehensive computer skills.
  3. Must have excellent communication and presentation skills.
  4. Good organizational and clerical skills required.
  5. Must be able to obtain gaming license.
  6. Bi-cultural experience preferred.
  7. Native American preference.
  8. Must have Table Games knowledge.

CONDITION OF EMPLOYMENT

  1. Must have a telephone.
  2. Must be able to sit thru the duration of the shift.
  3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stop, kneel, crouch, or crawl and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WATER TREATMENT OPERATOR (LEVEL III)

JOB SUMMARY:

Performs essential maintenance and repair functions to ensure efficient mechanical operations and proper upkeep of all areas of the casino facilities and grounds in an orderly and attractive manner. 

DUTIES & RESPONSIBILITIES

  • Trouble shoots, repairs, installs, monitors and maintains all machinery, equipment, HVAC, electrical systems while using the proper hand and/or power tools. 
  • Trouble shoots, repairs, installs, monitors and maintains plumbing, sewage and water systems and fixtures while using the proper hand and/or power tools.
  • Constructs, erects, installs and repairs physical structures of wood, plywood, cement and wallboard, while using the proper hand and/or power tools
  • Installs and repairs floor, ceiling and wall coverings, and performs routine finish work including preparing, painting, staining, trimming, etc 
  • Performs preventive and predictive maintenance schedules on a routine basis for the purpose of identifying potential hazards and repairs
  • Performs routine clean up of assigned work areas and maintenance shop areas
  • Must be able to comprehend and follow basic instructions, and adhere to all policies and procedures of the casino and department 
  • Must demonstrate good attendance and work initiative and always perform duties in a positive and professional manner 
  • Requests materials, supplies and equipment for the purpose of ensuring that adequate materials are available to complete assignments in a timely manner.
  • Must attend all company and department training/meetings as directed
  • Demonstrate strong leadership abilities, work initiative and show good common sense
  • Responsible for all tasks and emergencies that arise on assigned shift and communicate and/or pass on this information to following shifts
  • Complete all routine paperwork and shift reports on a daily basis 
  • Knows the location of all shop equipment, materials and supply inventory and all paperwork that relates to maintenance operational procedures 
  • Ability to read and comprehend from verbal instructions, blueprints and/or working drawings
  • Must be knowledgeable of and adhere to proper safety methods for equipment/tool operation, chemical use, construction practices and lifting techniques without presenting a direct threat to self or others
  • Must show the ability to prioritize work orders and requests that best fits the maintenance department and the casino. 
  • Assists other personnel as may be required for the purpose of supporting them in the completion of their work – Perform other job related duties as assigned.

ACCESS TO SENSITIVE AREAS

With security escort in accordance with internal controls.

EDUCATION/EXPERIENCE

High School diploma or GED required

At least 5 years experience in the building trades

Must be mechanically inclined

Knowledge of materials, methods, principles, practices and the appropriate tools in the following fields:

  • Carpentry
  • Plumbing
  • Electrical
  • Welding
  • Painting

PHYSICAL REQUIREMENTS

Required to use hands and fingers to handle or feel objects, tools, or controls; and reach with hands and arms.

Must be able to stand/walk/bend for up to eight hours; and frequently required to stoop, kneel, crouch, and crawl.

Must be able to manually lift and/or move up to 50 pounds intermittently.  Heavier parts are lifted using other methods.

Must be in good physical condition.

Must be able to work and climb on ladders, scaffolds and man lifts up to 40 feet.

Must be able to work under extreme weather variations and conditions and be exposed to temperature variations and wet and/or humid work conditions.

CONDITIONS OF EMPLOYMENT

Must be able to obtain a Class III gaming license

Ability to obtain Pool Operator Certification within one (1) year of employment AND maintain the Certification.

Must satisfactorily complete a 90-day probationary period

Must possess a sensitivity to Indian culture

Must be able to interact successfully with associates and guests

Must be able to work independently and complete assignments with minimal supervision

Must have a telephone

Must maintain valid driver’s license and be insurable

Must be able to be flexible and/or coordinate regular scheduled days off, vacations and different start times with approaching weather conditions and scheduled work

Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

ON THE JOB TRAINING

Must satisfactorily complete casino orientation

Must satisfactorily complete departmental orientation

Must complete all training deemed necessary or mandatory by management

Must be willing to improve professional skills through additional training and development

DISCIPLINARY INFLUENCE

None