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Employment

If you’re looking to join a WINNing team, we’d love to talk!

Job openings vary from week to week, but our current openings are listed below. For more information, call Julia Snow in Human Resources at 800.468.9466 x7198 or 712.428.7198.

Email your application to applications@winnavegas.biz or visit us at:

WinnaVegas Casino Resort
1500 330th St
Sloan, IA, 51055

Applications are kept on file for 90 days.

Must be able to obtain a gaming license.

Current Job Openings

Bingo Cashier/Floor Walker

The Bingo Cashier/Floor Walker shall be in charge of selling entry packets and bingo sheets, receiving, handling and reconciling money at all bingo sessions and calling back winning bingo numbers and assisting bingo players during bingo sessions.

JOB DUTIES:

  • Counts and assures the accuracy of all issued inventory and cash at the start and end of each session
  • Returns all monies and unsold inventory to the session supervisor
  • Keeps his or her area neat and orderly throughout the bingo session
  • Performs general clean up at the session’s end
  • Performs payout duties
  • Is responsible for all money in the cash register for each session
  • Has the proper amount of change on hand for each register
  • Is held accountable for all double-counts of tills for each session
  • Reconciles the money from each session
  • Must be able to interact successfully with associates and guests

Cage Cashier

Provides excellent guest service while exchanging currency for coin, check cashing and verification, cashing in chips and players club coupons.

JOB DUTIES:

  • Makes change, cashes checks, and cashes in coin for customers and employees in a confidential manner
  • Provides prompt, friendly and courteous service
  • Records amount received and prepares reports of transaction
  • Verifies paperwork and dispenses monies for jackpots/fills
  • Balances and accounts for all cash, chips, tokens and checks, recording all information on the appropriate forms
  • Must learn all banks ranging from cashier window to master bank
  • Proficient with all aspects of Oasis System (Super Play Mate) Player Tracing System
  • Enrolls guests in Club Winn membership, assists guests using Club Winn cards
  • Maintains awareness and knowledge of all Casino activities, events, promotions, and services offered to WinnaVegas guests
  • Issues tills for Casino departments, as needed

4 available

Computer Support Specialist

Under general direction of the IT Manager, assists with installing, monitoring, repairing, and responding to inquiries relating to the operation of the Casino Network System.

JOB DUTIES:

  • Answers user inquiries regarding computer software or hardware operation to resolve problems
  • Confers with staff, users, and management to establish requirements for new systems or modifications
  • Develops training materials and procedures
  • Trains users in the proper use of hardware or software
  • Enters commands and observes system functioning to verify correct operations and detect errors
  • Installs and performs minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
  • Maintains records of daily data communication transactions, problems and remedial actions taken or installation activities
  • Modifies and customizes commercial programs for internal needs
  • Oversees the daily performance of computer systems
  • Prepares evaluations of software or hardware and recommends improvements or upgrades
  • Reads technical manuals, confer with users, or conducts computer diagnostics to investigate and resolve problems or to provide technical assistance and support
  • Refers major hardware or software problems or defective products to vendors or supervisor/manager for service
  • Sets up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Must demonstrate good attendance and initiative and always perform duties in a positive and professional manner
  • Completes all routine paperwork

2 available

Count Team Associate

Weighs, wraps, and counts all monies collected from slot machines or table games by performing the following duties:

JOB DUTIES:

  • Computes and records totals of monies counted
  • Examines and sorts coins, tokens, and currency
  • Moves chips, tokens, coins, and currency to storage, cashiers, or safe

**Must be able to lift and/or move up to 100 lbs**

(Hotel) Banquet Setup/Porter

Performs essential cleaning functions and properly maintains all areas of the hotel and grounds in an attractive and orderly manner.

JOB DUTIES:

  • Performs routine cleaning duties such as sweeping, vacuuming, dusting, mopping, washing windows/walls/brass/waste receptacles, trash collection, sidewalk snow removal/de-icer, etc.
  • Responsible for properly sanitizing and cleaning restrooms, and regularly stocking with supplies
  • Must adhere to proper methods for cleaning and safety procedures, which include chemical use, bloodborne pathogens, and lifting/moving heavy objects/furniture
  • Always performs duties in a positive and professional manner and is friendly and courteous to guests and associates
  • Assists with setup and tear down for banquet facility
  • Performs duties of the shampoo crew and/or scrub crew as needed

2 available

Hotel Housekeeping

Responsible for maintaining clean and sanitary facilities.

JOB DUTIES: This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

  • Cleans hotel rooms quickly, neatly, and efficiently
  • Ensures guest room corridors are clean
  • Maintains a neat and clean cart, equipment, storage rooms, and supplies
  • Labels and submits all lost and found items to the housekeeping supervisor
  • Creates a courteous, friendly, and professional work environment
  • Ensures compliance with safety and sanitation standards
  • Executes a deep cleaning programApproaches all encounters with guests and employees in a friendly, service-oriented manner
  • Ensures that all guest rooms, public areas, and back of the house work areas meet the established standards of cleanliness

3 available

 

Hotel Laundry Attendant

Responsible for cleaning towels, linens, and bedding.

JOB DUTIES: This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

  • Washes, dries, and folds towels, linens, and bedding
  • Understands laundry room operations such as washers, dryers, folding, and chemicals.
  • Cleans and maintains laundry room areas while keeping up with standards set by the Supervisor and Manager
  • Assists housekeepers when needed
  • Ensures a high level of customer service is maintained at all times
  • Assists guests with all questions and reasonable requests.

Housekeeping Porter

Performs essential cleaning functions and properly maintains all areas of the casino and grounds in an attractive and orderly manner.

JOB DUTIES:

  •  Performs routine cleaning duties such as sweeping, vacuuming, dusting, mopping, washing windows/walls/brass/waste receptacles, trash collection, sidewalk snow removal/de-icer, etc.
  • Responsible for properly sanitizing and cleaning restrooms, and regularly stocking with supplies
  • Must adhere to proper methods for cleaning and safety procedures, which include chemical use, bloodborne pathogens, and lifting/moving heavy objects/furniture
  • Always performs duties in a positive and professional manner, and be friendly and courteous to guests and
  • Performs duties of the shampoo crew and/or scrub crew as needed.

12 available

(Housekeeping) Shampoo/Scrub Crew

Performs essential daily and routine cleaning functions to properly maintain all hard surface floor areas of the casino in an attractive and orderly manner. Performs regular shampoo cleaning of all carpeted office areas and cloth furniture. Performs floor prep work, prepares the floor for shampooing and scrubbing of casino floor, bingo floor, kitchen and hard surface areas.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Performs routine cleaning duties such as sweeping, mopping, buffing, stripping and waxing of all hard surface floors throughout the casino and annex
  • Performs routine cleaning duties such as vacuuming, shampooing and stain/gum removal of all carpeted areas, cloth chairs, booths, stools and tables
  • Responsible for properly sanitizing hard surface floor areas in the kitchen, buffet (front/back), snack bar, bar and restrooms on a daily basis
  • Must adhere to proper methods for cleaning and safety procedures, which include chemical use and lifting/moving heavy objects/appliances
  • Always performs duties in a positive and professional manner; is friendly and courteous to guests and associates
  • Performs regular duties of Housekeeping Porters as needed

2 available

Guest Service Attendant

Responsible for providing outstanding guest services to WinnaVegas guests. Performs a variety of guest service functions including club card greeter, gift shop attendant, box office attendant, casino floor and front door greeter.

JOB DUTIES:

  • Proficient with all aspects of CasinoTrac system
  • Enrolls guest in Club Winn membership, assist guest on using Club Winn cards
  • Works casino floor for Club Winn enrollment and assistance to Club Winn members
  • Responsible for selling tickets for Marketing events as well as Hotel/Resort packages
  • Assist with ticket scanning for events
  • Works events on property, as assigned
  • Performs coat check duties
  • Proficient with cash register, ability to make change
  • Able to reconcile a till after each shift
  • Maintains awareness and knowledge of all casino activities, events, promotions and services offered to guests
  • Directly responsible to oversee the game room and making sure waivers are completely filled out
  • Proficient with all aspects of the golf simulator and making sure waivers are completely filled out.

3 available

(Maintenance) Assistant HVAC Lead Technician

**Must be certified**

Assists at installing, diagnosing, trouble-shooting, repairing, maintaining and performing preventive maintenance and routine upkeep on complex mechanical, HVAC, pool, and distribution systems throughout the casino and related equipment, involving work of a varied nature with minimum supervision.

JOB DUTIES

  • Assists in the management duties such as interviewing, work scheduling and planning, budgeting, conducting shift meetings, maintaining records, performance appraisals, discipline, addressing complaints, worker safety and resolving problems
  • Assists at installing and rearranging complex equipment, diagnosis of complex equipment failure, and dismantle, repair and reassemble complex equipment
  • Performs tasks in the mechanical skill area such as electrical, fabrication, assembly, welding and pipefitting, and occasionally performs tasks in other trades as needed
  • Operates and maintains specialized machinery, equipment and tools utilized in the repair of heating, ventilation and air conditioning
  • Performs daily pool maintenance and deck/pool cleaning procedures
  • Monitors and maintains pool filtration system
  • Monitors pool water chemistry through testing and adjusts as needed to maintain standards
  • Works from drawings, verbal instructions or sketches from equipment schematics
  • Demonstrates ability to complete assignments personally with minimal supervision
  • Knows the locations of all shop equipment, materials and supply inventory and completes all paperwork that relates to maintenance operational procedures
  • Must be knowledgeable of and adhere to, and train and enforce proper safety methods for equipment/tool operation, chemical use and lifting techniques
  • Assists other personnel as may be required for the purpose of supporting them in the completion of their work

EDUCATION/EXPERIENCE
High school or GED required.
Must be knowledgeable in HVAC and tools and procedures preferred.
Must have HVAC certification.
Additional experience/training in electrical field preferred.

(Maintenance) Water Treatment Operator (Level III)

**Must be certified**

Performs essential maintenance and repair functions to ensure efficient mechanical operations and proper upkeep of all areas of the casino facilities and grounds in an orderly and attractive manner.

DUTIES & RESPONSIBILITIES

  • Trouble shoots, repairs, installs, monitors and maintains plumbing, sewage and water systems and fixtures while using the proper hand and/or power tools
  • Performs preventive and predictive maintenance schedules on a routine basis for the purpose of identifying potential hazards and repairs
  • Performs routine clean up of assigned work areas and maintenance shop areas
  • Must be able to comprehend and follow basic instructions, and adhere to all policies and procedures of the casino and department
  • Requests materials, supplies and equipment for the purpose of ensuring that adequate materials are available to complete assignments in a timely manner
  • Completes all routine paperwork and shift reports on a daily basis
  • Ability to read and comprehend from verbal instructions, blueprints and/or working drawings
  • Must be knowledgeable of and adhere to proper safety methods for equipment/tool operation, chemical use, construction practices and lifting techniques without presenting a direct threat to self or others
  • Must show the ability to prioritize work orders and requests that best fits the maintenance department and the casino.

Security Officer

Performs essential security functions to ensure the facilities and property are a safe, secure and orderly environment for guests and shall operate such in accordance with the Gaming Code adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

JOB DUTIES:

  • Performs regular casino duties according to established procedures, patrols and secures all areas of casino property, and maintains proper post assignments according to daily rotation schedule
  • Completes reports for all casino incidents on appropriate form and routes to supervisor
  • Responds to emergencies on casino property according to established procedures, watches for and reports all safety hazards, and cooperates with tribal/local law enforcement officers as required
  • Must keep informed of all casino activities and promotions, must possess good public relations skills, and be courteous and helpful to guests and associates at all times
  • Must complete and maintain First Aid and CPR certification
  • Must complete and maintain Fire Extinguisher training
  • Must satisfactorily complete 40-hour security orientation

REQUIREMENTS:

  • Must have a telephone
  • Must possess and maintain a valid driver’s license (preferred); if unable to possess or obtain the officer will not be allowed to operate company vehicles
  • Must be insurable by casino insurance company
  • Must be able to stand / walk for up to eight hours per shift
  • Must be able to lift at least 50 lbs
  • Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke

8 available

Slot Floor Attendant

JOB SUMMARY:

Responsible for maintaining good customer service concerning operation of machines within the established standards of the department and shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

JOB DUTIES:

  • Resets minor malfunctions on slot machines
  • Maintains security and accountability of funds entrusted
  • Ensures all facilities and equipment are functioning properly within the department
  • Greets customers and sees that players are properly hosted
  • Verifies Open/Close and Buys for all banks
  • Maintains good customer relations
  • Always performs duties in a positive and professional manner
  • Performs designated fill duties as assigned

**Must be able to lift and carry a minimum of 50 lbs**

2 available

Slot Floor Supervisor

Responsible for the daily shift operations within the department and shall operate such in accordance with the ordinance adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council.

JOB DUTIES:

  • Supervises slot floor operations during assigned shift
  • Resets minor malfunctions on slot machines
  • Maintains security and accountability of funds entrusted
  • Ensures all facilities and equipment are functioning properly within the department
  • Greets customers and sees that players are properly hosted
  • Verifies Open/Close and Buys for Change Associates
  • Authorizes Jackpot/Fill payouts
  • Participates in the installation/removal of hopper load funds
  • Ensures proper training of slot personnel
  • Maintains good customer relations
  • Always performs duties in a positive and professional manner
  • Adheres to and enforces policies and procedures
  • Controls and distributes slot forms when needed
  • Assembles reports upon Slot Manager’s request
  • Assigns work schedules for associates with the approval of Slot Manager
  • Evaluates performance of slot associates
  • Will function as Manager On Duty (MOD) upon assignment.

**2 to 4 years in the Slot Department as Assistant Supervisor**

**Basic knowledge of slot machine theory and operation required**

**Must be able to lift and carry a minimum of 50 lbs**

(Surveillance) Assistant Technician / IT Support

Will install and maintain closed circuit television equipment, including but not limited to: video cameras, monitors and recording equipment. Will keep an accurate log of all activities during the shift. Will address and resolve IT issues within the department; the majority of time will be spent assisting the Lead Technician.

Job Duties:

  • Ensures all CCTV systems and backup systems are working properly
  • Installs CCTV equipment according to the latest revisions of the “National Electrical Codes”, “National Television Standards Committee” and “National Manufactures Association”
  • Knows and comprehends basic electronic troubleshooting equipment
  • Understands basic video installation techniques
  • Familiar with CCTV applications regarding gaming and physical security
  • Ensures daily maintenance to ensure no loss to video
  • Required to fill in as an operator as needed
  • Repairs, maintains, and monitors equipment pertaining to the Surveillance department

*Prior IT Support experience.
*Surveillance experience preferred.
*Must have knowledge of tools that are used in CCTV installation and preventive maintenance of CCTV equipment.
*Must have electronic and mechanical knowledge.
*Must have excellent communication and presentation skills.
*Must be able to function under stressful conditions.
*Good organizational and clerical skills required.

*Must be able to lift 75lbs.
*Will be required to use ladder up to 25 feet in height
*Must be able to work in small areas
*Must be able to work well in awkward positions
*Must be willing to be on call and willing to work occasional overtime

Surveillance Operator

Responsible for the daily shift operations within the department and shall operate such in accordance with the Gaming Code adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council. Observation of Casino activities with the use of the Surveillance Monitor Room equipment, preparing daily reports, logs, tapes, etc.

JOB DUTIES:

  • Operates CCTV system during their assigned shift
  • Maintains constant vigilance for cheaters, scams and embezzlement
  • Observes procedure compliance and/or policy violations
  • Reports all violations to the respective Shift Supervisor
  • Logs information as directed in the employee information files
  • Is familiar with casino departmental “Policies and Procedures”

**Must have Table Games knowledge**

**Must be able to sit through the duration of the shift**

Table Games Dealer

To provide courteous and efficient service to guests while dealing games as assigned.

Job Duties:

  • Makes every effort to ensure absolute guest satisfaction.
  • Maintains security and accountability of funds entrusted by assuring and maintaining proper procedure according to company policy
  • Maintains performance standards
  • Ensures all facilities and equipment are functioning properly within assigned area.
  • Greets customers and see that players are properly hosted.
  • Presents self in a neat and professional manner in assigned uniform
  • Always performs duties in a positive and professional manner
  • Adheres to and enforces all policies and procedures

EDUCATION/EXPERIENCE REQUIREMENTSS

  • Previous money handling experience preferred
  • Must have excellent communications and presentation skills
  • Must have excellent mathematical skills
  • Must also complete the dealer training and/or on site audition
  • Six months to one year related experience or training

CONDITIONS OF EMPLOYMENT

  • Must have a telephone
  • Must be able to lift up to 50 lbs
  • The employee must be able to engage in repetitive hand and arm motion.
  • Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke

2 available